How do I prevent an email from going to bulk mail

I have one individual that sends email to me, and their email always goes into BULK mail. I have added them to my address book, but they still are going to bulk--and I miss them or respond late. How can I get that email address to go to inbox?

I'm not sure what you're referring to, then, as there's no standard IMAP mailbox called "bulk". That could be a junk mailbox by another name, provided by your e-mail provider. If this is happening with your company's e-mail server, you should talk to your company's tech support folks about this issue. It certainly doesn't sound like an issue with Mail, unless this "bulk" mailbox is one that you created, and are using a mail rule to move messages into.

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Hi Carpetman81,
Thanks for the question. If I understand correctly, you want to change what is junk mail. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
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Thanks for using Apple Support Communities.
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[http://www.mozillamessaging.com/en-US/support/] <br />
or this one <br />
[http://forums.mozillazine.org/viewforum.php?f=39]

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How do I prevent an email from going to bulk mail

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