How do I print envelopes on my officejet 4550? they always jam!

Christmas cards were a disaster this year. we tried to print our addresses on to standard #10 envelopes with our officejet j4550 and get a paperjam error every time! went through the (ridiculously patronizing) trouble shooting instructions, reread the manual. we're doing all the right things and can't find an answer. is there some sort of trick? The same envelopes work fine on our epson printer, but we were trying to transition over to our new hp.
microsoft word
mac OS X
hp officejet j4550
standard #10 envelopes

Hi , Thanks for posting in the HP Forums, and welcome! I understand you are having an issue trying to print #10 envelopes on your HP Officejet Pro 4320 e-All-in-One printer. I'd like to help you with this. You can refer to the steps in this document on how to properly load the #10 envelopes in your printer's paper tray:Loading Paper, Cards, and Envelopes for HP Officejet 4610, 4620, Deskjet Ink Advantage 4610, and 4620 e-All-in-One Printer Series Even if you don't have Microsoft Word installed, I recommend following these steps to resolve a Paper Mismatch error on your machine:HP Printers - 'Paper Mismatch' Error When Printing from Word Please respond to let me know if these steps helped to resolve your issue. Have a great day!

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The product support Post Net barcode and can be used for barcode generating, The powerful database, address book and mail merge feature allows you to easily maintain a mailing list database and use its to generate personalized form letters. Free Download it to have a wonderful experience now!
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Hello,
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How do I print envelopes on my officejet 4550? they always jam!

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