How do I print on a greeting card in landscape when I can't save custom paper size?

I have a J6450 running on XP SP3 with the latest drivers and patches installed.  I have greeting card stock measuring 6.5 by 10.0 inches and a Microsoft Word document with a custom paper size matching the that stock prints in landscape mode.  The printer error is "Paper Mistmatch.  Paper size or type is incorrect."  I have followed the suggestions on the HP support page, changing the Print, Properties, Features options to show "Other greeting card", but can't define a custom paper size to match the stock.  The Save option is not available.  What do I need to do to make this work? 

Here is a link to a HP document for adjusting several settings that may help with your issue.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01824353&tmp_task=solveCategory&cc=us&dlc=en&la...
Dave M.
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I am an HP employee.

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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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