How do I prove that I have never once changed my screen on my iPhone 5 since I upgraded in August. I am at my wits end. I work for o2 and I can promise I have never changed the screen. I got this phone in a sealed box and been down 3 times to Apple Store

I am furious about this. 3 visits to Aberdeen Union Square to be told the screen on my phone is not apple merchandise. How can this be when I got the phone from o2 (my work) in a sealed box. I have never once sent the phone away to be repaired or made an insurance claim?
The problem is my screen is becoming unresponsive. Sometimes does not work.
I have restored my phone as told by Apple Technical ( may I add this gentleman was very helpful)
I am basically sick of being called a liar by apple. I can swear this phone has never been tampered with except at The Apple store. I always have recommended Apple phones when doing my job as a sales advisor. I am at my wits end. I will not give up on this.

I have heard of this possibly happening after insurance claims but nothing coming from a sealed box. I'm so frustrated by this as my touch screen doesn't work sometimes and this is causing big problems trying to answer calls. I have only had the phone since August. I set the phone up myself from the sealed box and its never been away from me, never have I had to send the phone away for repair or insurance claim.
Feel like I've got a faulty phone and no one will help me...I trully believe all my phone is all Apple and always has been. I wish I could get photo evidence of inside the phone so i could see for myself.
Its a very expensive phone which is driving me crazy.

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