How do I re-download a past purchase that is not playing correctly

A previlus purchase is not playing all the way through. I would like to redownload this previous purchase.

This Apple doc will walk you through re-downloading stuff -> Downloading past purchases from the App Store, iBookstore, and iTunes Store

Similar Messages

  • How can I download my past purchases that are not in my icloud?  Somehow I lost songs that I purchased they say that the orginal files are gone but I did not delete them

    How can I download past purchases that are not in my icloud?  Somehow I lost songs it says that the orginal files can not be located.  They are still available in the store but it doesn't give me the option to download them.  I did not delete any songs or files but I am missing a lot of files

    The "missing file" error happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
    Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
    If another application like Windows Media Player has moved/renamed the files then the chances are that subtle differences in naming strategies will make it hard to restore the media to the precise path that iTunes is expecting. In such cases, as long as the missing files can be found somewhere, you should be able to use my FindTracks script to reconnect them to iTunes. See this post for an explanation of how it works.
    If you have to resort to trying to pull back the library from your iPod see Recover your iTunes library from your iPod or iOS device.
    Note also that if iTunes has an entry for a song, even if that entry is broken, then it won't offer that track for download since it "thinks" you already have it. If you can't find the original files or recover them from a device, then you may need to delete the broken entries, close iTunes and reopen before you can access the past purchases.
    tt2

  • How do I re-download iTunes Music purchases that did not download completely?

    Hi there, I have purchased quite a few music tracks that did not download properly, i.e. they only downloaded partially.
    How can I re-dowload these tracks please?

    Welcome to Apple Support Communities
    You can redownload all your purchases through iTunes. See -> Download past purchases - Apple Support

  • HT5085 how can i re-download a past purchase?

    How can i re-download a past purchase?

    Select Purchased in Quicklinks on the right-hand side of iTunes and download it again. Of course you must be signed in with the correct Apple ID that was used for the purchase.

  • I have a album purchased on itunes downloaded to my iphone that will not play back, what can I do?

    I have a album that was purchased from itunes downloaded on my iphone that will not play back, any suggestions?

    You can replace the back glass or get a case.  There are many iPhone repair centers... Google for one.  You can also try the Apple store... I've heard they will replace the back for about $30.

  • HT201272 How do you download a previous purchase that did not work?

    I purchased a song, but, when I went to play it, it do not play the whole song?

    Delete the song then re-download it.
    How to dowload purchased music
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • HT201272 How do I re download an inapp purchase that was deleted

    How do I re download an in app purchase after the app was accidentally deleted I was able to download the app again but the in app purchase didn't download again

    It's not currently possible to re-download audiobooks, you will need to re-sync them from your computer's iTunes. If you don't have them on your computer nor on a backup, then you can try contacting iTunes support and see if they will grant you a re-download (though there is no guarantee that they will) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • I've download half of a song it not plays correctly, how do i do to fix this problem?

    I've downloaded a song and it stopped downloading.
    I've pressed the stop button and it stopped. But after i have finished dowloading, but it doesn't play the whole music.
    I can't buy it again, so what do i do?

    Hello JoanaPeixinho,
    Welcome to the Apple Support Communities. Sorry to that there is an issue with your purchased song. 
    I recommend deleting the purchased song from iTunes and downloading the song from your list of past purchases.  Be sure to sign in with the same Apple ID you used to purchase the song with, and follow the steps in the section titled "Using iTunes 11 or later" or "Using iTunes 10.7 or earlier" in the article below:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • TS1424 Specific purchased songs do not play correctly

    I purchased the album "Into the Labyrinth" by the artist Dead Can Dance for 9.99. Some of the songs will not play all the way through, and a few will not play at all. I searched through Itunes support and was unable to find any advice on this issue. Any suggestions? I use the newest version of Itunes, and have never had this problem before.
    Thanks
    chazmusical

    Have a read through and see anything here helps.
    http://discussions.apple.com/thread.jspa?threadID=1043540&tstart=15
    Andy.

  • HT2729 how do I re-download a movie rental that was not viewed?  The movie is not on my laptop or my Ipad anymore.  I never watched it.

    Rented a movie.
    Transferred it to ipad2.
    iPad2 was having issue and Apple store restored to factory ofriginal state.
    All data lost.
    How can I get the movie that I rented but never viewed.
    It show up in my account history as rented.

    I have the same question

  • TS1389 I have a Windows 7 computer.  When my MacBook hard drive failed, I purchased a PC.  I have 100 iTunes songs that were purchased that will not play on my new computer.  I completed each of the recommended steps in this article and the songs don't pl

    Apparently, this issue is a common one.  I have also tried importing songs from an iTunes on an old pc I no longer use.  I am still prompted to authorize my computer when I attempt to play 100 different songs.  After entering my password, I receive the message that the computer is already authorized.  How can I resolve this issue?  I previously contacted Apple and they were unable to assist me in resolving the issue.

    Apparently, this issue is a common one.  I have also tried importing songs from an iTunes on an old pc I no longer use.  I am still prompted to authorize my computer when I attempt to play 100 different songs.  After entering my password, I receive the message that the computer is already authorized.  How can I resolve this issue?  I previously contacted Apple and they were unable to assist me in resolving the issue.

  • ITunes purchased videos do not play correctly

    Since upgrading to iTunes 7.6 my purchased videos (music or otherwise) no longer work. The audio is ok but I only get bands of color for video. I have upgraded to the latest QuickTime and it didn't help. All other video (DVD, internet, etc.) work fine, it only appears to be my iTunes videos. Has anyone else encountered this?

    Since upgrading to iTunes 7.6 my purchased videos (music or otherwise) no longer work. The audio is ok but I only get bands of color for video. I have upgraded to the latest QuickTime and it didn't help. All other video (DVD, internet, etc.) work fine, it only appears to be my iTunes videos. Has anyone else encountered this?

  • HT201272 How can I find and download my past purchased ring tones.

    I can't find my purchased ring tones in my itunes account. or ring tones at all.
    I would like to find and download the past purchased ring tones before I purchase any more.
    Please help

    In regards to your response abt  backing up the content on your phone. I did back mine up because I had to transfer to a new phone because my old one crapped out. The ringtones did not xfer over. Can you help me and tell me what I possibly did wrong?

  • How can I re download my previously purchased music from itunes on my new Mac?

    How can I re download my previously purchased music from itunes on my new Mac?

    If you live in a Region that allows re-downloading Music...
    See Here  >  Download Past Purchases
    http://support.apple.com/kb/HT2519

  • HT203167 i tried downloading an album - my itunes locked up, in purchases on itunes online it says it downloaded - how do i re-download to the same computer - can not find an option to do that?

    i tried downloading an album - my itunes locked up, in purchases on itunes online it says it downloaded - how do i re-download to the same computer - can not find an option to do that?

    Assuming you are in a region where you are allowed to redownload your past music purchases, delete the corrupt tracks from the music section of your iTunes library, close & then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
    While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked. This seems to help with partial downloads...
    If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
    See also:
    HT5085 - iTunes in the Cloud and iTunes Match Availability
    HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
    tt2

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