How do I re-enable the Markzware Q2ID conversion options window?

I'm converting documents from Quark to InDesign using Q2ID. I want the option of converting plain text across from Quark. In InDesign, the only menu options I have for Markzware are Q2ID>Convert Quark document and Q2ID>Help. I've gone to the Markzware online help, and found that Q2ID has a popup Conversion Options window that allows you to convert files without styles. Unfortunately, this window has been disabled. Can anyone help me re-enable this popup window. Markzware help instructions for re-enabling this window follow. Unfortunately, I don't have an Options selection in my Markzware/ID2Q Menu. Can anyone help?
Once you have set the don’t show option, in order to disable  it:
1. Go to the Markzware/ID2Q Menu
2. Select Options
3. This will  bring up the Conversion Options window
4. Uncheck the don’t  show checkbox
5. Click OK
Now, whenever you select an InDesign  file to convert, the Conversion Options window will appear.
Read more: http://markzware.com/support/manuals/id2q-manual/id2q-conversion-options-window/don_t-show -option/#ixzz2tmY9PfJ1

Unfortunately, this doesn't work. I think there must be hidden commands in the converted file coming from Quark or some other application that prevent the style assignment from working. Some of these documents appear to have been converted multiple times. Worst case, from FrameMaker to Word to Quark, then to InDesign. The imported styles seem to be hopelessly garbled. Even deleting the style, creating a new one and assigning it to the paragraph doesn't work. My conclusion is I must re-type the documents from scratch because the behaviour of converted files is unpredictable. Sometimes a selection will take on the attributes of the assigned style, sometimes it won't.
Any thoughts?

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