How do I re-install Creative Suites?

I had to wipe the hard drive and need to re-install Creative Suites Premium. When I enter the serial number, I get a message that says the page is no longer available. I chatted with someone from Adobe who said that the progam is no longer supported and he referred me here. Please help.

We can't know anything. You are not providing system information or what version of CS you are actualyl talking about...
Mylenium

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Computer crashed-- how do I re install Creative Suite??

Computer crashed-- how do I re install Creative Suite??

Download and Installation Help -
https://helpx.adobe.com/download-install.html

I recently got a new HP PC 500-267c/64 bit Windows 7 computer. I installed Creative Suites CS5 and I cannot scan into Photoshop? It says I need the Twain Plug In. How do I get it?

I have a new HP PC 500-267c/ Windows 7/64 bit c omputer. I installed Creative Suites CS5 and I cannot scan into Photoshop.
It says I need the Plug In Twain to scan into Photoshop and can download it but nothing else. How and where
do I find the download?

http://helpx.adobe.com/photoshop/kb/twain-plug-photoshop-cs4-cs5.html#main_Photoshop_CS5_a nd_TWAIN
There's no 64 bit TWAIN so you need to use the 32-bit version of Photoshop. Personally I'd recommend that you use the scanner software as a standalone application and forget TWAIN, which is rapidly becoming obsolete and more or less abandoned everywhere. All it does is call up the very same scanner software, only from within the PS UI, and tying up Photoshop in the process.

How to install creative suite 4 on windows 8.1?

I have a new Windows 8.1 laptop and am trying to install Creative Suite 4 on it. I was able to do this on another laptop with 8.1, but that was over a year ago. When I tried installing to the new computer from the CD, I got a message that "the Installer database is corrupt." I contacted Adobe Support, and per their instructions I downloaded the "ADBESTDSCS4_LS1.7z" and "ADBESTDSCS4_LS1" files from the Download CS4 products page. I clicked the applications file, and it created a "Adobe CS4\Design Premium\Adobe CS4" directory under my desktop. However, when I click the setup file, I get the same message - "the Installer database is corrupt." I contact support again, and they told me that CS4 doesn't work with W8.1 - which is nonsense because it installed just fine on my W8.1 ultrabook. So - what are the steps for installing CS4 on Windows 8.1, and how do I deal with the "installer database is corrupt" issue? Thanks!

I found the solution. I did some research and found references to deleting the caps.db files under older versions of Windows. I did find a caps.db file under C:\Program Files (x86)\Common Files\Adobe\Backup. I deleted the file, and then right-clicked the setup file and used "Run as Administrator" (didn't do that the first time), Everything installed fine, except for an error message with Adobe Flash CS4. But so far, the programs seem to work fine. BTW, Adobe Reader 11, Photoshop Elements 11, and Premier 11 came preinstalled with my computer), which may have created some conflicts.
For what it's worth, Adobe's own website indicates that there are no known issues with Windows 8.1 for CS4 (http://helpx.adobe.com/x-productkb/global/windows-8-1-compatability.html).

How can i uninstalled adobe creative suite on my old computer that it doesn´t work now and installed adobe on my new computer?

how can i uninstalled adobe creative suite on my old computer that it doesn´t work now and installed adobe on my new computer?

use the adobe uninstallers to uninstall from your old computer, and use the installation files to install on your new computer.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

How do I install Creative Suite 5.5 on my Mac Book Air?

How do I install Creative Suite 5.5 on my Mac Book Air?
I have a Creative Suite 5.5 Design Standard CD and I need to install it on my Mac Book Air. Please Help.

Download the Trial version from http://prodesigntools.com/adobe-cs5-5-direct-download-links.html
Enter your serial number to convert the Trial version to a full version.
Note: Follow the Very Important Instructions on that page first otherwise the links will not work.

How do I open a program in my recently installed Creative Suite 6?

How do I open a program in my recently installed Creative Suite 6?

21c which operating system are you using? You may also want to review Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html for more information about opening and installing the applications included with your Creative Cloud Membership.

Trying to re-install Creative Suite - it says turn off Safari Notifications to continue - how do I turn off Safari Notifications?

Trying to re-install Creative Suite - it says turn off Safari Notifications to continue - how do I turn off Safari Notifications?

Brianf210873 have you quit Safari? If so then you should be able use the Activity Monitor to close the offending process. You can find additional details at https://helpx.corp.adobe.com/content/help/en/creative-cloud/kb/closing-conflicting-process es-on-win-mac.html.

I have creative suite 5.5 for windows, i have just brought a mac, how can i install creative suite?

i have creative suite 5.5 for windows, i have just brought a mac, how can i install creative suite?

brook55 wrote:
i have creative suite 5.5 for windows, i have just brought a mac, how can i install creative suite?
You cannot install CS5.5 Windows onto your Mac.
You must either purchase a new copy of CS6 for your Mac or join the Creative Cloud (and pay the monthly fee).
If you join the Cloud you can then install CS6 (and soon version CC) on both your Mac and Windows for the same membership fee.

How do i download and install creative suite 6 with a serial number?

how do i download and install creative suite 6 with a serial number?

Download and Installation Help -
https://helpx.adobe.com/download-install.html
CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

How do I install Creative Suite 2

How do I move my creative suite 2 programmes I bought in 2005 to a new machine

Hi Sophie,
You can simply uninstall the software and then reinstall the software on the new machine.
The current serial number you have might not work as the activation server for CS2 softwares has shut down.
You will need a new license key to activate the software.
Please check the forum thread for instructions: http://forums.adobe.com/thread/1195856
and the KB : http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l

How do I reinstall Adobe Creative Suite on my iMac that doesn't have a CD drive?

How do I reinstall Adobe Creative Suite on my iMac that doesn't have a CD drive?
I had to wipe my hard drive including my apps and I don't know how to reinstall my adobe software.
Please help

Download and Installation Help -
https://helpx.adobe.com/download-install.html
You will need your serial number. If you have the discs you should be all set. If not, then you should be able to find it thru your Adobe account online if you registered the software previously.
You might want to contact Adobe Support thru chat before you activate the new installation if you would like to free up the activation that might have been left in limbo.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

How do I move my Creative Suite from my iMac to my Mac Pro laptop?

I bought a Mac Pro laptop because I need to work away from my iMac. How can I get my Creative Suite on my laptop without having to buy a new Creative Suite?@

you're allowed two concurrent installations/activations. if your laptop install will be your 2nd, just download the cc app to your laptop and start installing your apps, https://creative.adobe.com/

Can't install creative suite 5.5

I can't install Creative Suite 5.5 on a PC running Windows 7. Have tried twice but keep getting "Your installation encountered errors". The most recent time shows 2 error messages:
ERROR: DS011: No media information provided for removable source location
ERROR: DW013: Cannot initialize payload session
Any suggestions?

OK, I figured out how to get the install log - on my latest (3rd) attempt to install (and between each time powering down and back on again before trying to install again), I got the same 2 errors messages as indicated in my original post. The Install Log is as follows:
6024] Mon Feb 09 22:07:36 2015 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 4.0.50.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming install mode
::START TIMER:: [Bootstrap]
Perform Bootstrapping ...
:: END TIMER :: [Bootstrap] took 45268.7 milliseconds (45.2687 seconds) DTR = 12.8124 KBPS (0.0125121 MBPS)
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 38127.6 milliseconds (38.1276 seconds) DTR = 3438.03 KBPS (3.35745 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: D:\Adobe CS5_5
Updating media info for: {0094FC04-A548-4D8F-87C1-140431F76C2E}
6024] Mon Feb 09 22:07:36 2015 ERROR
DS011: No media information provided for removable source location
6024] Mon Feb 09 22:07:36 2015 INFO
-------------------- END - Updating Media Sources - END --------------------
:: END TIMER :: [Total Timer] took 85609.3 milliseconds (85.6093 seconds) DTR = 1538.06 KBPS (1.50201 MBPS)
6024] Mon Feb 09 22:07:36 2015 ERROR
DW013: Cannot initialize payload session
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s), 0 warning(s)
ERROR: DS011: No media information provided for removable source location
ERROR: DW013: Cannot initialize payload session
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
6024] Mon Feb 09 22:07:36 2015 INFO
Exit Code: 7 - Unable to complete Silent workflow.
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
thanks in advance for any suggestions - let me know what more is needed .....

Script error when installing creative suite 4

I've been trying to work this one out for days.
I uninstalled the creative suite to see if it would help download dreamweaver(I've since given up on dreamweaver for the time being). So when I tried to re-install creative suite an error message popped up right after the components page when I click next.
Internet Explorer Script Error
An error has occured in the script on this page
Line: 1879
Char: 2
Error: 'id' is null or not an object
Code: 0
URL: file:///C:/program%20files/common%20files/adobe/installers/1e3ba55b33b1e8227645fbac82acca 3/resources/common/scripts/utils.js
Do you want to continue running scripts on this page?
Yes/No
It makes no difference whether I click yes or no. On the next page it freezes at 'preparing to install'. This has happened everytime.
Urgent help needed!

Hi dear Experts,
I URGENTLY need your HELP!
I got the same script error message and don't know how to solve it ....after 3 days of searching and trying.
Due to a system crash I reinstalled the same Win7x64 Ultimate (=> clean image, incl. SP1 and all updates, drivers etc) on the completely same computer hardware. But still the same package CS4 Design Premium refuses to get reinstalled again.
BUT, I can not install CS4 Design Premium (Western Version), even though I have the original CD’s. It shows after checking the system profile and let me enter the license code and choose the software component to be installed, suddenly a window pops up saying exactly the message of above. I also tried to install as test version....
         An error has occured in the script on this page
         Line: 1879
          Do I want to continue run this script? (yes/no)
Either way, the system starts with the next screen, but stops working at all. Nothing happens.
So I downloaded the files from
http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
and tried the same with the download. After unpacking to a temp file and starting “SETUP.EXE” the system does a system profile check for about 75% and then stops …simply does not do anything anymore.….for ages. Ok, another trial brought me further but only to the script error.
Note: any other Software including Adobe software, like: Lightroom 3, PS Elements 9, Acrobat Reader …. etc do not have any problems with installation.
What did I do to help myself:
- I tried again recopy the clean Win7x64 boot image and tried again... same result
- used the cleaner tools http://www.adobe.com/support/contact/cs4clean.html , but actually it does not offer the cleaning tool for CS4 but for CS6, but still I managed it successfully, no impact on the installation process of CS4
- I deinstalled any other adobe products, including Flash player, shockwave player , air, Reader, ...what ever Adobe was the product I deinstalled .... no impact
- I tried to install the package in Windows protected mode => does not even start the installation.
- I tried a new user (administrator rights) and .... same ****
Does anyone has an idea how to solve this problem?
... and no, to buy an upgrade is not an option for me.... then I take the hard way and change to CorelDraw Graphics Suite. I paid my full license and the CS4 is doing what I need. It is already very hard to swallow that CS4 is not support the very young CS4 (and I don't mean improvement, just to keep investment alive) ... So no option!
Hardware:
ASUS mainboard, Intel Pentium D90, RAM 8GB, Sapphire HD6950 Radeo AMD Graphic Card, ...but nothing has change since previous working installation.
I appreciate any help and thank you in advance for looking into this.
Best regards
Georg

How do I re-install Creative Suites?

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