How do I re-install iMovie when it was pre-installed on the iMac and no disks were in the box?
Hi,
I purchased my iMac in August 2011. It came pre-installed with iMovie and other iLife applications. Recently I have had some issues with iMovie (it crashes on start-up) and i came to the conclusion to try a re-install.
However as it was pre-installed and no disks were provided i'm a little confused how, without purchasing it again in the Mac App store. I have looked in the Mac App store in Purchases and iMovie or no other iLife apps appear there. So i know if i purchase it again i will be charged.
Can any one help - or has had this problem in the past?
Note: I am running Moutain Lion now but when it was purchased it had Snow Lepoard installed and as soon as I booted it up i installed Lion as i was given a free copy by Apple when i bought the Mac. If this helps anything.
Cheers,
Tim
Hi Ralph,
I live in the UK and i have called apple support but it is all automated and as i don't have apple care they said that i would need to open an incident which would cost £35. iMovie on the Mac App store is only £10.50!
do you know of another way of contacting them for an issue like this? is there anyone i can speak to on an online chat?
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