How do I re-install my Adobe premiere Elements 9, after uninstalling for update?

I received an update notice when I opened my Adobe Premiere Elements 9. I followed the directions and un-installed the program. Now I cannot find the download update!

help finding your serial number: http://helpx.adobe.com/x-productkb/global/find-serial-number.html

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How can I un-install my adobe premiere Pro CC 2014, I can not do this in the normal way because this program is not in the UN-INSTALL list?

http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

How can i re-install my adobe photoshop elements?

How can i re-install my adobe photoshop elements?
invalid serial number. I first installed in several years ago, but "something automatically updated it" I have the current serial number, and it isn't working! Please and thank you

Hi, we are currently helping other customers in line ahead of you. We'll be with you as soon as possible.
While you wait, you can try our community forums where experts are online 24/7.
You are now chatting with Bindiya. To ensure we stay connected throughout our interaction , please don't click on the 'x' in the chat window. Doing so will disconnect our chat session.
Bindiya: Hello! Welcome to Adobe Customer Service.
Nicole Ramirez: thank you for responding.....
Bindiya: Hi Nicole.
Bindiya: I understand that you are unable to activate Photoshop. I will be glad to help you with that.
Nicole Ramirez: ok~~~~
Nicole Ramirez: does my situation make sense?
Bindiya: Yes, please stay online while I check this for you.
Nicole Ramirez: ok..........
Bindiya: Thank you for staying online.
Nicole Ramirez: no problem........
Bindiya: May I have the serial number of your product?
Nicole Ramirez: REMOVED
Bindiya: Thank you for the serial number.
Nicole Ramirez:
Nicole Ramirez: hope to get a increase of a program before the years end. Funds are tight right now.
Bindiya: Please stay online for 2-3 minutes while I check this for you.
Nicole Ramirez: ok........ i am guessing, you are helping more than one guest/customer.
Bindiya: Thank you for your patience.
Bindiya: May I know the exact error you are getting?
Nicole Ramirez: invalid serial number. I know how to NOT use the hyphens and am using the correct numbers.
Nicole Ramirez: so the error is: invalid serial number
Nicole Ramirez: i get two options in the pop up window. I have a serial number for this product OR... I want to try adobe photoshop elements free for 30 days. I have had it i believe about 5 years now.
Bindiya: Nicole, I would like to inform you that Photoshop Elements 6 is an older version and we have not tested on Windows 7. Hence, it might be the reason you are getting invalid serial number.
Bindiya: It is compatible only on Intel Pentium 4, Pentium M, or Intel Centrino 1.3 GHz (or compatible) processor.
Bindiya: The current version is Photoshop Elements 12.0. You can able to upgrade from 6 to 12 at less price.
Nicole Ramirez: do you have a link?
Bindiya: Just to confirm, which link are you referring to?
Bindiya: If you still want to use Photoshop Elements 6, then I would suggest you to visit our forum link. I will provide you with the forum link.
Bindiya: Please click here to see the forum.
Nicole Ramirez: i already did that and they instructed me to come here.
Nicole Ramirez: several knew what i should do....
Nicole Ramirez: anyway, that is what the forum told me to do.
Bindiya: In this case, I would request you to post your query in forum and our expert will contact you back.
Bindiya: The price of upgrade version is US$79.99.
Nicole Ramirez: guess not with no job presently....

I need help installing my adobe premiere element 13. the soft ware is 3.5 GB and I have a 654.4GB space is this enought space to dowload the software. It appears the software is downloading , but when it gets to the end it gives me the error summary messa

I need help installing my adobe premiere element 13. the soft ware is 3.5 GB and I have a 654.4GB space is this enought space to dowload the software. It appears the software is downloading , but when it gets to the end it gives me the error summary message. I have been on the phone for hours being transfered from from person to the next with no results.

reesep
This is not Adobe. Rather user to user. The Adobe Staff and PRE_help presence in this forum is undefined.
The replies from here are not instantaneous. But, your fellow users all try to respond as timely as possible.
What is your computer operating system?
From where are you downloading Premiere Elements 13....direct from Adobe as the tryout or the purchased product? If the purchased product, do you now have a purchased serial number to go with the installation files?
Where are you stopped in the installation....at the Sign In or before? Is the faulting module cited in any messages? What are the error messages?
The usual questions:
1. Are you working with the antivirus and firewall(s) disabled?
2. Are you running the computer programs as administrator?
3. Are you working with a pen and tablet device instead of mouse?
4. Is your video card/graphics card up to date according to the web site of the manufacturer of the card?
5. Are you installing the program to the default location on the Local Disc C (if Windows).
Let us start here and then decide what next based on the details that you post. Subsequent troubleshooting may include:
deletion of the Adobe Premiere Elements Prefs file and/or uninstall, free ccleaner run through, reinstall with antivirus and firewall(s) disabled.
Any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR

Cannot install my Adobe Premiere Elements 10

How can I resolve this errors below? Please Help...
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 8 error(s), 7 warning(s)
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Smartsound3: Install failed
ERROR: DW050: - Photoshop Camera Raw for Elements 10: Install failed
ERROR: DW050: - Smartsound1: Install failed
ERROR: DW050: - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Premiere Elements 10_LangPacken_US: Install failed
ERROR: DW050: - Smartsound2: Install failed

Hi,
Are you trying to install Premiere elements 10 on a mac OSX Lion? If yes, please follow the steps mentioned in this link http://kb2.adobe.com/cps/925/cpsid_92579.html.
This should fix the issue you are having with installation.
Thanks

How to remove a timestamp with adobe premiere elements 8

How do I remove a time and date stamp on a video with adobe premiere elements 8.

If the camera burns in the date/time stamp, then there is not much that can be done.
If you need to eliminate that, then the best would be to apply the Effect>Motion>Scale, to enlarge the footage, until the date/time stamp is effectively cropped off by the Frame Size. You might want to look into Effect>Motion>Position, to "move" the date/time stamp closer to an edge.
The other method is tedious, and requires ideally Adobe AfterEffects. There, you could use the Clone Tool, to "paint out" the date/time stamp, if there is enough clean background to do so.
A variation on that method would be to Export/Share as a Filmstrip and Import that into Photoshop (if one had Photoshop Extended, there are other formats, that would work too), and then Frame by Frame, use the Clone Tool to remove that image.
Though not a way to remove it, you can also replace it with a Title, that occupies the area of the date/time stamp, and just cover it up.
If the camera allows you to turn that "feature" OFF, you would want to do so for newer footage.
Good luck, and sorry for the bad news.
Hunt

How can i buy and download adobe premiere elements for mac without being a student?

I can buy it for windows. And the student/teacher edition is there for mac and windows. But no mac-version for mac available on the pages. How? Why?

Buying guide: version comparison | Adobe Premiere Elements 13

Adobe Premiere Elements 12 Editor asks for another keyword approval

I have yesterday purchased Adobe Premiere Elements 12 from an USA based online retailer. The installation was done with the correct key provided by the retailer. Since I am living in Germany, I have installed the program in German language.
The product appears also with the correct key in my Adobe account. (see photo)
Unfortunately I am always reminded by a PopUp that appears when opening the Premiere Elements Editor, saying that I must register the program within 7 days otherwise it will stop functioning. It has already started the countdown and displays that I have now only six days more left.
The PopUp also displays my correct Adobe-ID and informs me that it will check the serial number now. Unfortunately it will not proceed further but asks me to provide an internet connection which is ridiculous since I am continuously connected to the internet. (see photo)
I don't know why the Adobe system cannot access their server or could that be related to the situation that the product was purchased in the USA?
Does anybody know a solution for my problem otherwise I will not be able to use my program within next week?

actll
Have you gone to Computer/Manager/Event Viewer/Windows Logs/Applications and looked for error entries that appear to be associated with this problem?
Did you purchase Photoshop Elements 12 as well as Premiere Elements 12, and does Photoshop Elements 12 Full Editor open whereas Premiere Elements 12 will not open to its Expert or Quick workspaces?
You have probably tried it, but can you open to the Premiere Elements workspaces from the Elements Organizer workspace?
More later.
ATR

Unable to install of Adobe Premiere Elements 10 on new iMac with Mavericks sw

get this error message everytime I try to install premier elements 10 on my new imac with Mavericks sw.
Followed suggestion and tried to do install Elements 10 with Mac in safe boot mode, same failure message

Please re-post your question at this link:
<http://forums.adobe.com/community/premiere_elements?view=discussions>
This particular forum is for Photoshop Elements while you need Premiere Elements.
Good luck.

How can I reinstall Adobe Premiere Elements 12 after computer crash without my old keys?

I need to re-install Elements 12, but I can't find my product key.

My World
You should have two choices for obtaining working installation files....
1. If you purchased the installation files from Adobe....go to the Adobe web site, sign in with your Adobe ID and Password, go to the Search field at the top right of that web page and type in My Orders. Then follow the My Orders to your orders and select the order involved. There should be a place there to download new installation files.
2. You can go to the following web site and download and install Premiere Elements 12 tryout. During the installation of those files, you insert your purchased serial number to make this your working copy of the program.
http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html
The important matter with this route is read and carry out carefully the web site's "Note: Very Important Instructions" and the "here" button in the instructions so that you do not get Access Denied.
Please let us know if any of the above works for you.
Thanks.
ATR

Install Error Adobe Premiere Elements 8 Vista

Tried to insatll Premiere Elements 8.
Photoshop Elements 8 is installed and seems to work correctly. The error Elements 8 is not instaledl or is corrupt Reinstall etc. No error code numbers. Any ideas, Have tried a few times and also uninstalled Elements 8 and reinstalled. I am runnintg a Toshiba laptop and Vista Home Premium Service Pack 2

I tried installin trial version of Premier elements last night:
Got the foillowing error: "Failed removing the dlm extension...." But it continued installing - but when went to launch. it wouldn't. So tried to uninstall it but could not find the program even though the downloadscreen showed it was in c:\\Premier Elements.
How do I remove this huge file from my hard drive ? I

How to import .AVI files into Adobe Premiere Elements 12?

I can play videos in Adobe Organizer but cannot import into Premiere Elements due to a missing codec or unsupported file type.

Do not download a codec pack until you Google to find out if it contains malware... and I am NOT saying the link in reply #1 contains malware, only that SOME codec packs can cause huge problems
Read below and report back with your file details
Codec & Format information, with 2 links inside to read -read both links in reply #1 http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30 for screen shot instructions
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/
For Mac http://mediainspector.massanti.com/

When i use Adobe Premiere Elements 10, after about 10 minutes it stops working please help

I recently purchesed Adobe premiere elemnts 10 and it installed correctly, and it loads up fine but once i start putting video together, it starts to mess up, the video i cant watch because its very slow and jumpy and then after a few minutes of me editing a message pops up saying Premiere elements 10 has stopped working, and windows dose not give me a reson why it just stops, i am stuck with what it could be, the video i am using is from a dslr and is in full hd but that works on windows movie maker fine but dose not seem to work on this programe any help with this would be appriceated

>dont know what you mean by codec
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037
What is a CODEC... a Primer http://forums.adobe.com/thread/546811
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037
Report back with the codec details of your file, use the programs below... a screen
shot works well to SHOW people what you are doing
For PC http://www.headbands.com/gspot/ or http://mediainfo.sourceforge.net/en
For Mac http://mediainfo.massanti.com/

Adobe Premiere Elements 7 Silent Uninstall

Hi
I have a tailored silent install of APE 7 which installs the main application separate to the templates on licensed network computers however when uninstalling, I don't want the templates to be removed aswell which they automatically do. They're installed as a separate entry under ARP so just need to know the override command to add to stop this from removing also
Any ideas? Can this be done?
TIA

Did you create the silent install from the Adobe instructions? With "INSTALLTEMPLATES=0" and then install the templates separately. If so I would expect the uninstall it creates to only uninstall the program. Have you tried this?
Cheers,
Neale
Insanity is hereditary, you get it from your children

Launching Adobe Premiere Elements 9 after using Firefox 3.6.13 causes PRE9 timeline to misfunction (go black).

If Firefox has been run since machine booted then when running PRE9, moving a clip in the timeline results in the timeline region going black. When mouse released the selected track reappears, hovering mouse over vertical scroll bar area makes it visible, scrolling results in entire timeline to refresh.
This could be a Java VM problem, as problem persists until machine rebooted. Closing Firefox does not clear problem.
Replicating process using Open Office, another Java app does not cause a problem.

If Firefox has been run since machine booted then when running PRE9, moving a clip in the timeline results in the timeline region going black. When mouse released the selected track reappears, hovering mouse over vertical scroll bar area makes it visible, scrolling results in entire timeline to refresh.
This could be a Java VM problem, as problem persists until machine rebooted. Closing Firefox does not clear problem.
Replicating process using Open Office, another Java app does not cause a problem.

How do I re-install my Adobe premiere Elements 9, after uninstalling for update?

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