How do I re-install the apple USB mobile device driver once it has been deleted?
Hi,
I was having issues getting my Itunes to recognize my Iphone 4s so I followed the apple support instructions here: iOS: Device not recognized in iTunes for Windows and it said to delete the driver software (Step 2 of Reinstall the Apple Mobile Device Driver). After I did that I have been unable to get any of the steps that follow to work. Is there any place that I can download the Apple mobile device USB Driver software? I have tried numerous things including re-installing Itunes multiple times but this does not appear to reinstall the driver software. Any help is greatly appreciated.
Thanks,
Brian
Try these steps:
In the Device Manager window, right-click "Universal Serial Bus controllers" and choose "Scan for hardware changes" from the shortcut menu.
Locate the Apple Mobile Device USB Driver in this list. If the Apple Mobile Device USB Driver is not listed, continue to step 3.
Expand all the sections labeled below (not all sections may be listed):
Imaging Devices
Other Devices
Portable Devices
Universal Serial Bus Controllers
Look for the entry that recognizes the device as a camera. This entry should be called Apple iPhone, Apple iPad, Apple iPod, or Unknown Device. (Verify the Unknown Device is the Apple Device by unplugging the device and scan for hardware changes again [Step 1] to see if it disappears.)
Right-click the Apple iPhone, Apple iPad, Apple iPod, or Unknown Device entry in Device Manager and choose Update Driver from the shortcut menu. (Verify the Unknown Device is the Apple Device by unplugging the device and scan for hardware changes again to see if it disappears.)
Click "Browse my computer for driver software."
Click "Let me pick from a list of device drivers on my computer."
Click the Have Disk button. (If the Have Disk option is not present, choose a device category such as Mobile Phone or Storage Device if listed, and click next. The Have Disk button should then appear.)
In the "Install from Disk" dialog, click the Browse button.
Use this window to navigate to the following folder:
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
Double-click the "usbaapl" file. (This file will be called "usbaapl64" if you have a 64-bit version of Windows. If you don't see "usbaapl64" here, or if there is no Drivers folder, look in C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers. instead).
Click OK in the "Install from Disk" dialog.
Click Next and finish the driver-installation steps. Open iTunes to verify that the device is recognized properly.
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