How do I reach a human for Apple help?

Is this a live support group?? I'm trying to actually reach a human to ask questions about NUMBERS. I had figured it out once before, using KEYNOTE and wsa able to share my screan with the support person working for Apple but have now wasted about half an hour trying to get a support person. Help please.

Fellow users answer questions in the forum... NOT employees of Apple.  I suggest calling the Apple support phone line.  This information is located here:
http://www.apple.com/contact/
More ways to get help:
Contact iTunes Store support
U.S. iPod, Mac and iPad technical support:
(800) APL-CARE (800-275-2273)
U.S. iPhone technical support:
(800) MY-IPHONE (800-694-7466)
See all worldwide support telephone numbers
Contact a mobile carrier
Make an appointment at an Apple Retail Store Genius Bar
Find an Apple Authorized Service Provider

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