How do i reactivate my creative cloud plan
hi
since some days my creative cloud window was not opening. yesterday i removed the application manager and reinstalled it again. but since than i can see that my plan has been deactivated. even though i hv done the monthly payment.
kindly help me since i reaaly dont know what to do.
Hi Shruti,
if you have made the paymenet then you can simply use your ID to activate the subscription.
What makes you think the account is deactivated. Did you get any errors?
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Hi Mr70614,
Welcome to Adobe Forum.
It is best contact Adobe Support http://www.adobe.com/company/contact.html
The reactivation of CC has certain criterias to be fulfilled, which Adobe will check & confirm upon contacting.
Please go through the options in http://helpx.adobe.com/creative-cloud/kb/renew-extend-restart-ccm.html
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P.S - If this or any other response helps answer your question, please take a moment to mark the response as helpful or correct to make it easier for future users to find the solution to the same issue.
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Hi Bev
All sorted. Many thanks for your help.
Karen
Date: Wed, 18 Sep 2013 06:10:40 -0700
From: [email protected]
To:
Subject: https://forums.adobe.com/Adobe Creative Cloud Downgrade from Creative Cloud complete plan — annual to Creative Cloud plan for Photoshop customers
Re: Downgrade from Creative Cloud complete plan — annual to Creative Cloud plan for Photoshop customers
created by Beverley Gray in Adobe Creative Cloud - View the full discussion
Hi Karen
I've cancelled your complete membership so you can sign up for the new program: https://creative.adobe.com/#plans/offer/photoshop+lightroom
Thanks
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Start a new discussion in Adobe Creative Cloud by email or at Adobe Community
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Hi russmccabe333,
Please follow the steps mentioned in the kb: http://helpx.adobe.com/x-productkb/policy-pricing/creative-cloud-teams---customer.html#id_ 61014 to add yourself in the list of Team Admin.
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We're happy to hear that you want to keep using Typekit! It is possible to change your account to a standalone Typekit Portfolio plan, but takes some assistance from our engineering team right now.
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