How do i reair the LSP stack of my system

Hi, I have avira antivirus on my computer, but i cannot get web protection working. avira have told me to repair my LSP stack of my system and then perform a repair. How do i repair the LSP stack? what is it? Help!

Hello vc57,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand you are trying to reset your LSP Stack. You can tty the steps I have set out below to reset your LSP Stack:
Step 1. Click Start
Step 2. Click Programs
Step 3. Click Accessories
Step 4. Right-click the Command Prompt and choose Run as administrator
Step 5. Type "netsh winsock reset" in the Command Prompt
Step 6. Hit ENTER
Step 7. Restart the computer
Step 8. Click Start
Step 9. Click on Control Panel
Step 10. Click Add or Remove Programs
Step 11. Select Avira Premium Security Suite
Step 12. Click Change
Step 13. Select Modify
Step 14. Ensure all the boxes are checked
Step 15. Click Next
Step 16. Restart the computer
This should reset the LSP stack.
Please re-post if you require any additional support. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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