How do I recover answers to my security questions?

forgot the answers to my security questions for iTunes (Windows) and can't figure out how to locate or re-set them.

Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(80872)

Similar Messages

  • How I know my answer to the security question, How I know my answer to the security question

    How I know my answer to the security question, How I know my answer to the security question

    Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
    It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
    (94895)

  • How do i get answer to my security questions?

    How do I retreive answers to my security questions?

    This cannot be done. At best, you can reset your password, but you will not be able to reset your security questions unless you know the answers to your current security questions.
    To change your password...
    appleid.apple.com
    click "forgot my password"
    "Manage Your Apple ID"
    type in your email Apple ID
    check the email address that is your Apple ID.
    look email from Apple
    find the link to Reset Your Password in the email, click it.
    All the best!
    Nick

  • HT201303 Do any of you apple geniuses out there know how to retrieve the answers to your security questions or at least reset them?  Apparently its to much for the support team. Can't get an answer out of them...

    Do any of you apple geniuses out there know how to retrieve the answers to your security questions or at least reset them?  Apparently its to much for the support team. Can't get an answer out of them...

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.
    Presently there appears to be problems on Apple's end, so it may be quite some time before they respond.
    Another user posted the following:
    I got some help from an apple assistant on the phone.
    It is kind of round about way to get in
    Here is what he said to do and it is working for me...
    1) on the device that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
    2) Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
    3) sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit /debit card and NOT the security questions.
    4) At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • HT201303 How do I retrieve answers to my security questions?

    How do I retrieve answers to my security questions?

    From the More Like This  on the right...
    https://discussions.apple.com/thread/4072454?tstart=0
    https://discussions.apple.com/message/18507575

  • How to retrieve the answers to my security questions ?

    How to retrieve the answers to my security questions ?

    The following may help: http://support.apple.com/kb/HT6170

  • TS3297 How to change the answers to my security questions

    I need to know how to change the answers to my security questions. I have forgotten the answers to my current security questions. Please help

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • How do I reset or recover answers to my security questions?

    I have forgotten my answers to my security questions and therefore cannot make purchases on my new devices.  How do I reset or recover the answers to my security questions?

    Call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

  • HT201363 How can recover answer to my security questions?

    Please help me how can I recover my answer to my security question.

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105998)

  • HT1918 How do I recover answers to my securtiy questions

    How do i recover the answers to my security questions?

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    (88721)

  • How to change the answer to my security question??

    I forgot the answer to my security question and cannot use my account to purchase any more.
    Any ideas how I could change it???

    Elnoury1988 wrote:
    I forgot the answer to my security question
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact

  • HT5631 How to reset the answers to the security questions?

    I have forgotten the answers to my security questions and I am unable to edit it. I have a rescue email but the option for the answers to be reset isn't showing; have tried the online support but they can't find the answer in my location.

    Apple ID security issues -
    Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

  • How to get the answers to the security questions

    how to

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a rescue email address or a Security Questions issue, then see:
             If you forgot the answers to your Apple ID security questions - Apple Support.
             Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • HT201303 How do I retrieve answers to my security questions if I forgot them?

    I'm trying to purchase some content on iTunes for the first time, so its asking me security questions that I really don't remember the answers to. How do I retrieve the answers to these questions?

    Welcome to the Apple community.
    Providing you know your ID and password, you should be able to rewrite your security questions. Start here, change your country if necessary and go to manage your account > password & security.

  • HT5312 How to retrieve my answers to the security question;

    How to retrieve Apple ID Security Questions?

    You need to contact Apple, either through the link in that article or by phoning them.
    (77932)

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