How do I recover files from my HP Pocket Media Drive?

My HP Pavilion g6 computer's hard drive crashed a couple weeks ago and as it was crashing, a pop-up showed up to tell me to back up all of my data. I hooked up my pocket media drive and waited until I read a message saying "files successfully backed up", or something similar to that. I then sent my computer to an HP technical support center for them to fix it up. When I got my computer back, I hooked up my pocket media drive and tried to restore my files. I have been unsuccessful with this and need help. Thanks in advance to anyone who can help!

Read the last section "To restore files from a file backup after restoring your computer from a system image backup".
http://windows.microsoft.com/en-US/windows7/Restore-files-from-a-backup
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