How do i redeem my card to my account, i sent it to a email that was not mine or anyones and it sent a message to redeem. but i dont have that email and i can not redeem it. how do i redeem a card in the wrong email??? please help ASAP its alot of money.
my account sent out a email to redeem the card and i sent it too the wrong emial, which is a non-active emial. how do i redeem that card again? the emial i sent it to is now 1 of 3 of my emials and the itunes didnt send the redeem email to that account. the card is un-redeem able. can you please help me. the card has alot and means alot to me, because it was a present. please help me.
As long the email that you sent it to doesn't exist and it hasn't been redeemed then you should be able to try resending it : http://support.apple.com/kb/HT1541
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i have an app update on my phone through the app store, but i dont have that app and when i hit update it says the item is no longer available for sale,, but i cannot get rid of the little 1 at the corner of the app store app,, how can i get rid of it,, i have iphone 5
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard (command-C).
In the Finder, press the key combination command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test. -
hi my phone is disabled and asking me to conect to itunes but when i conect to itunes it says can not conect as u have to type code first on ipone ....help pls
If the phone is actually working you can reset it fron the handset, but yours does not appear to be working. Be sure you are using a good cable and the cable is connected directly to a USB port on the computer (not a hub). Follow the instructions carefully in that link; the computer will not recognize the phone until it is in Recovery mode, and it's complicated to get it there. If you have followed the instructions exactly and it still is not recognized in iTunes. try removing and reinstalling iTunes: http://support.apple.com/kb/HT1925. If that still fails try a different computer, and also try restoring from DFU mode (Google is your friend).
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I purchased a mac book pro in oct 2011, I restarted it after updating and it,s stuck on apple symbol, I hit command R while restarting and clicked on disk utility. It says disk can't be repaired, apple wants $249 to tell me what's wrong. Please help!
What Apple store told you they wanted $249.00 to tell what is wrong?
If this is a 13" Macbook Pro then that is the cost of the Extended Applecare warranty. As you are outside the 90 days of Free Phone Support then what Apple told you is that to get Phone Support you would either need to pay $45 per phone call or pay $249.00 for the Applecare extended warranty which comes with 3 years Free Phone Support from date of purchase.
Or you can take it to a Apple Genius Bar and have them look at it for Free.
Every Mac comes with 1 year warranty and includes only 90 days of phone support. You can buy the extended Applecare warranty anytime within the first year of ownership, IE until the 1 year warranty runs out.
I suggest you have your computer looked at by either an Apple Authorized Repair Center or Genius Bar and then before the 1 year warranty runs out buying the extended warranty -
I have an iphon 4 got the new ios 7 and I need to redo my icloud but I dont have the password for it and apple does not have the infromation form the old account what should I do to turn off find my iphone
To to http://iforgot.apple.com and sign in with your iCloud ID. A new password will be sent to the associated email address.
It this doesn't work, go to https://getsupport.apple.com ; click 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'. -
im trying to do an in app puchase and it says go to support at itunes - i dont have any restrictions and have not had problems installing apps????
Well that was a jerk reply, thanks for no help 'gdgmacguy'. I have the same problem and have already contacted support regarding the matter. Hang tight Scottyp, I will post any resolution I find or receive from support for us and others coming here for help.
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everytime I go to save my movie or export it a message comes up saying I dont have enough room and to close my project and reopen it, will I lose all of my work if I do what it says? how do I resolve this?
I've never have this problem before, but if you are really worried you can go to finder -> Movies -> iMovie Project.
And then you can copy that project and put it in your desktop first. If you really did lost your project, you can still put it back. It will play perfectly if your events aren't damaged -
I recieved an ipod 5 for a early christmas present a day ago, I already owned an ipod 4 so i just used my info from that ipod as a back up for my 5g. but now when i try to download music from itunes it says i must use my security questions (which i made over a year ago) I can't remember the answers and i can't get on the email that it sends the reset info to. i don't know what to do and its really frustrating. please help ASAP!
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
Whichever method you use, you probably won't get a response until the 26th. If you absolutely must make a purchase before then, create a new Apple ID; you won't be able to transfer previous purchases or iTunes Store credit to it.
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How can i change my apple id when i accidentally type in the wrong email?
i accidentally put in the wrong email account that does not exist and i already activated my itune card
how do i change the apple id when it said to verify it first FROM the non-existing account? does that mean you cant change it AT ALL or is there a solution?!Contact iTunes?\
Apple - Support - iTunes - Contact Us -
My friend borrowed my iPhone. I want to sell the iPhone, but first I have to erase all the data that belong too my friend. I don't know his password and he doesn't know either. Is it possible to erase the data without using a password?
thanks!You need the password if it is iCloud locked you won't be able to activate the phone for use.
As long as he remembers his email, you can reset the password
If you forgot your Apple ID password
or Forgot Apple ID
https://iforgot.apple.com/appleid
If it is a lock screen password, you can do a restore.
Hold down power and home for 10 seconds and release power but keep holding down home. iTunes will say your phone is in recovery mode so you can restore it. -
I took my iPhone running today and when I returned I was not able to slide it open or type in my pass code. All buttons are still responding. I have tried restarting it multiple times and even restored it, but the touch screen will not respond to anything. I also cleaned the screen off with a damp cloth. Please help! I WAS able to slide it open in the middle of restoring it but not able to click on any apps. Help! My life is on my iPhone and I am a nurse on call!
Try restore as new using computer iTunes.
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Mozilla wont allow me to download anything, i have read and followed previous posts about clicking FALSE for SCANWHENDONE in about.confi but it does not give me this option please help so frustrated ?
Hello laurie1888, try to [https://support.mozilla.org/en-US/kb/cant-download-or-save-files#w_reset-download-actions-for-all-file-types Reset download actions for all file types] and check it again.
thank you -
Every time i open creative cloud it asks to verify my email but i dont have that email anymore
please help
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-ID support http://helpx.adobe.com/x-productkb/global/service-c1.html
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i can veiw librarys from both pcs on either computer but when i attempt to transfer music there is no import button on the bottom of my window have i done something wrong with my set up?
Adrian, so glad to see your post. I have the exact same problem you do. I have two macs running the latest Lion and iTunes and when looking at the Home Sharing libraries there is no import button and there is also no pop-up menu allowing you to see only the files not already in your library. This must be something that was broken in just this last update because I have used those features just a couple of weeks ago.
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HT201436 I can't retrieve a voicemail. I need to listen to it again. Please help asap.
I can't retrieve a voicemail to listen to it again. It has not been deleted. I simply need to listen again to retrieve the phone number that was listed as unknown.
<Subject Edited by Host>If it has not been deleted then what is the issue?
Please explain
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