How do I redownload a purchase

I purchased a video, but the video is blank on my computer.  I can't redownload it from iTunes, but obviously, it didn't really get downloaded since I have 4 minutes of a blank screen.

Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud, iTunes Match, and iTunes Radio availability by country - http://support.apple.com/kb/HT5085 ); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this).  Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.  Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid.  Apple recommends,  "You always back up your iTunes library in the event that a purchased item is no longer available on the iTunes Store," (http://support.apple.com/kb/ht2519).

Similar Messages

  • HT201272 How do I redownload a purchased song to my iTunes on my computer

    I recently purchased Mya Fallen EP.  There are four (4) tracks on this EP.  The last track plays about 2:29  then it just stops.  The track is 4:05.  How do I redownload the track?  Or is their something wrong with file on your end?

    Read the article from which you posted your question.
    It explicity provides the details.

  • HT201272 How do I redownload my purchased apps to iTunes on Mac

    I had all my iTunes apps, video, music etc stored on an external hard drive.
    The drive broke down and so did the backup.
    So when I open up iTunes now, I see the apps but when I ask to "find in finder" I obviously get an exclamation mark.
    I was able to rebuild all my music and videos but am stomped with the apps.
    I want to redownload my purchased apps to iTunes which is the last step in reconstructing my iTunes library
    I tried the procedure outlined in the following link:
    http://support.apple.com/kb/HT2519 but got stomped at step 4:
    of: "To download previously purchased:/ Apps, Books, Music, Movies, or TV shows on a computer/Using iTunes 11 or later"
    which states: "After you've signed in, click the Library button located in the upper-right of the iTunes Store."
    There is no Library Button.
    Anyone had the same problem and solve it ? If so, please help !
    Thank you !
    PS: I am using iTunes 11.01

    With iTunes 11, if you have the left-hand sidebar showing (option-command-S) like on previous versions of iTunes, then the Library button won't show - instead you can select your library via that sidebar.
    To re-download, on the right-hand side of the iTunes store homepage there should be a Purchased link under the Quick Links section. Click on that and you should go to a screen where you can select the content type (music, apps etc) and be able to re-download them. If you still have the 'pointers' to your apps in your iTunes library (i.e. where you are getting the exclamation marks) then iTunes will assume that you already have them somewhere and won't let you re-download them - so try deleting one of them first and you should then be able to re-download it via that Purchased link, and you can then do the same for the others.

  • HT204074 my computer crashed How can I redownload music purchased

    My computer suddenly crashed.  How can I restore old itune library?  How can I get purchased music again?  when I plug in Ipod's associated with my library it's not recognize.  No backup.....

    sign in to itunes store, home screen right side, click purchased hyperlink, find what you need and redownload.

  • How do I redownload already purchased apps?

    Hi,
    I've got a major problem following updating my IPod Touch 4th Generation to ios6. I found the link to the help page where it describes logging on to the App Store, then going to updates, then previously installed, but it doesn't work for me. I am, to put it mildly, so angry with Apple but, because I had bought a new computer I had to buy a program to transfer my music to my new computer as I-Tunes only allows a one-way transfer! Then, last night, I upgrade (allegedly!) to ios6 and it wipes out all my apps from my i-pod. I go on to the App Store and only about 25 of my apps are showing as purchased when, when I look at the I-Tunes on my computer there are 98 apps. How come it's not showing all the apps? And does that mean I now have to physically go in and search for all 98 apps and download them all one by one? And, as they're not showing as purchased (on my I-Pod list) does that mean I'll have to buy to download them all again? I assume that that's not the case but, given my experience of the past few days I wouldn't be so sure! To put it mildly I'm not a happy bunny with Apple right now.

    I had to buy a program to transfer my music to my new computer as I-Tunes only allows a one-way transfer!
    That is correct for music not purchased from the iTunes Store. The record labels demanded that Apple not include the ability to easily copy music back from an iPod. This was to "help prevent piracy". Dumb, I know, but that's the record industry for you. Only those tracks purchased from the iTunes Store will sync back to your computer without a third-party utility.
    when I look at the I-Tunes on my computer there are 98 apps. How come it's not showing all the apps?
    Perhaps some of those apps were purchased through a different iTunes Store account than the one you're current logged into. Get Info on one or two of the apps that aren't showing and see if perhaps they were purchased through another account.
    And does that mean I now have to physically go in and search for all 98 apps and download them all one by one? And, as they're not showing as purchased (on my I-Pod list) does that mean I'll have to buy to download them all again?
    I'm confused. If the apps are in iTunes on your computer, why do you not just sync them from there back to your iPod? Do you get some sort of error when you try?
    Regards.

  • How do I redownload previous purchases? Itunes says that the items are downloaded, but when I select them in my library it says that the original file can not be located.

    I've gotten a new computer, the hard drive of my original one had issues and I wasn't able to move all of my iTunes over to my nec pc. I went to the purchased area on my iTunes to redownload the missing stuff (music and tv shows), but it says that they all are already downloaded onto my pc. I do find the items in my library but they won't play, I get the option to "locate" the missing original files or "cancel". I've even tried simply repurchasing the tv series, but I get a message to go to my purchases to redownload. Any suggestions on what to do?

    If you plug in your iphone, click on it in iTunes, and go to the apps section, it should be checked to sync apps if you want them to show up in iTunes as well as your iPhone. Once synced they will show on both.
    Then if you click Apps under the Library header in the left panel of iTunes, you'll be able to permanently delete apps, removing them entirely from iTunes. Highlight an app's icon or a group of icons by holding down Shift and hit the delete key (or select Edit > Delete from the top menu or right-click on an icon and selecting delete).

  • How can i redownload itunes purchases

    how do i re download my itunes store Purchases

    Although you can re-download apps, you cannot re-download songs. You are expected to take steps to back them up against the possibility of losing them.
    If you have had, say, a major hard disk failure and lost your purchased songs, it's possible that iTunes Support might allow you to re-download, but it's entirely at their discretion and they are in no way obliged to do this.
    However, if the songs are still on your iPod you can transfer them back to your computer - please see this page:
    http://support.apple.com/kb/ht1848
    To contact iTunes Support, go to http://www.apple.com/support/itunes/ - click on 'Other iTunes Store Features' in the list and then on 'Podcasts'. You will see a link to either 'Express Lane', which will guide you eventually to some contact options, or you may see a link to email them.

  • How can I redownload recently purchased music that was removed from my mac mini through my itunes account?

    I recently transfered all my music to an external hard drive and then deleted it and emptied the trash.  Most of the musi was transfered successfully but recent purchases did not make it and have been deleted.  When I go into itunes i can see the list of purchsed music, but since it's unable to be located I get the ! sign.  All forums tell me to go to the itunes store and go to pruchases under the quick link bar, but I don't see a quick link bar.  PLEASE HELP!  I am able to download the music onto my iphone and ipad just fine, why cant it be that easy on my new mac mini!  I am so frustrated! 

    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    If you open iTunes and click on Store in the sidebar, then look on the right side you will see a block of links labeled Quick Links.

  • How can i redownload pass purchasing

    I downloading movies on other computer and now I am on my computer and I downloaded music and other things and took off my movies and pictures that I downloaded from the computer. I followed the steps but they are charging me for the movies again. What can I do, do i have to pay again for the movies?

    It is basic to maintain a backup. Have you failed to do so?
    If for some reason you have failed to back up your music (terrible idea), then you can transfer itunes purchases from an ipod:
    File>Transfer Purchases
    From the terms of use of the itunes store:
    " PRODUCTS CAN ONLY BE DOWNLOADED ONCE; AFTER BEING DOWNLOADED, THEY CANNOT BE REPLACED IF LOST FOR ANY REASON. YOU SHALL BE RESPONSIBLE FOR BACKING UP YOUR OWN SYSTEM,"
    http://www.apple.com/legal/itunes/us/terms.html

  • HT1725 I purchased two CD's on Sunday and both have problems with jumping tracks.   How can I redownload?

    I purchased two CD's and both have problems with some of songs jumping tracks.     It does this on my computer and on the Ipod.     How can I redownload the purchases?

    You would have to put all of the music on one computer.
    You cannot sync music from two computers to your iphone, it must all be on one computer.

  • How to redownload already purchased songs and albums

    my old computer crashed and all my songs where on it and my ipod touch stoped working...how do i redownload already purchased items without paying? i dont want to pay again for music i already had and lost due to a computer crash...please let me know

    [Disussion: Zevoneer's post on replacing music downloaded from iTunes music Store|http://discussions.apple.com/message.jspa?messageID=8794716] - basically it is up to the individual to ensure their music is backed up against loss. Sometimes Apple will grant a second download but it is purely at their discretion.

  • How do you redownload purchased songs from iTunes?

    iTunes Match has completely bollocked up my iTunes linrary.  Many of the albums have double entries—one that is in iCloud to be downloaded (a little cloud with a downward pointing arrow) and a duplicate that is on my computer but not in iCloud (a little cloud with an 'x' in it.)  I've found that the only way to 'fix' this and not have every song play twice is to delete the one that isn't in iCloud.  To delete the one in iCloud would prevent it from appearing on my other devices.
    iI have hundreds of songs im my library, so this has been an enormous task. There are several albums that I've purchased in the iTunes Store that have either missing songs or duplicates.  I decided that, rather than futz around with them, I'd delete the entire album from both my library and iCloud and the redownload the purchased album.
    I've tried to follow the instructions provided by Apple.  I go to the iTunes store and click on purchased items, it displays the albums I've purchased.  However, in one case, when I click on download all songs, it only download 3 out of a dozen.  How do I get the entire album to download?

    Just follow the steps in this article:
    www.apple.com/support/kb/ht1351

  • How do I redownload mountain lion for a clean install on the same machine without purchasing again?

    I purchased mountain lion and upgraded my OS.  The system seems to still be having some issues and I'd like to do a clean install with the new OS.  How do I redownload mountain lion so that I can make a bootable disk and do my clean install?

    You should be able to just go to the App Store and select Download again. If that doesn't work, try holding down the option key while selecting "Buy".
    Good luck,
    Clinton

  • I had to get a new iphone and i couldn't back it up first, So im trying to redownload the music and ringtones i've bought off of itunes. I found under purchased my songs how can i redownload all the ringtones i bought off itunes?

    I had to get a new iphone and i couldn't back it up first so im trying to redownload all of the songs and ringtones i purchased i found my songs but how can i redownload all the ringtones i have already purchased.

    Apps can be re-downloaded for free (instrutions here : http://support.apple.com/kb/HT2519). Media (musiv, films, tv, tv shows) can only be downloaded once, which is why you are advised to make and maintain backups of your content, especially purchased content. You can try contacting Apple via the Lost or Missing Items under the Music Purchases tab on this page http://www.apple.com/uk/support/itunes/ - but Apple are under no obligation to let you re-download any content (and if they do it may be on a one-off basis, and you might not be able to do so again in the future)

  • I have purchased two separate audio books and they just skip around and wont play all the way thru. how do i redownload them without buying them again?

    I have purchased two separate audio books and they just skip around and wont play all the way thru. how do i redownload them without buying them again?

    How to report an issue with Your iTunes Store purchase

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