How do I refund an App?

I bought the Rainy Mood app (https://itunes.apple.com/ca/app/rainy-mood/id566752651?mt=8) and it won't install on my iPod Touch 1st Gen. It says that installation requires newer software version and when I check for updates, it tells me that my iPod Touch is up-to-date. So... I spent $5 on an App that I can't even use. There weren't any warnings in either the iTunes page for the App or the Rainy Mood website. How do I refund this?

Refund
http://www.apple.com/emea/support/itunes/contact.html

Similar Messages

HT1311 How do I refund my apps when I never got an email for my recite

How do I refund my apps when I never got an email for my recite?

Why are looking for a refund ? Unless an app isn't working as described then purchases are considered final.
If an app isn't working then have you tried deleting it and redownloading it via the Purchased tab in the App Store app on your phone, and/or contacted the developer ? If you have and not had a reply then try the 'report a problem' link to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

How to get refund for app

If I buy an app that I don't find useful, can I ask for refund from RIM?

swactonp wrote:
If I buy an app that I don't find useful, can I ask for refund from RIM?
Hi swactonp
No you cannot ! Also when buy any application from App World we are paying to the vendor of that particular Application not RIM.
Inaddition before buying any application I prefer we should always go through those User reviews , It let us know other user's opinion regarding that particular apps.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

HT4009 How can you refund an app that you buy if you no longer like it?

I recently bought a note taking app that I paid $5.00 for and I don't like it anymore because I found a better one. Is there anyway that I can get a refund for it?

you can try and get a refund...
Contact iTunes Store Customer Service:
Apple - Support - iTunes Store - Contact Us
But it is stated that all Sales are Final...

How to get refund? App makers website dead!

Hi all. I just purchased an App that doesn't work (iStreamgate) - really its a compatibility problem that the App Maker hasn't detailed. Now I've found that I can't access the App Maker's website or support link as advertised in the App store (website gone it looks like). It was only Eur 1.70 or something but its the principle of it that has led me to putting this message up - plus I can't easily find a standard channel to complain about this to Apple. The App should probably be removed until the App Maker at least supports their product.
Does anyone know what is the normal thing to do when this happens?
thanks,
Derek

As far as Apple is concerned, all sales are final.
Mac App Store Support
http://www.apple.com/support/mac/app-store/

HT1904 How can I get a refund for apps in the apple App Store that do not work and are not what they said they wer

How can I get a refund for apps in the apple App Store that do not work and are not what they said they wer

You've tried deleting and redownloading them and seeing if they then work and tried contacting the developers ? If you have and they can't/won't help then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

How to refund a app on an iPad that does not work

Today I purchase flash player and it does not work, how do I get a refund?

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
iOS 7: Help with how to fix a crashing app on iPhone, iPad (Mini), and iPod Touch
http://teachmeios.com/help-with-how-to-fix-a-crashing-app-on-iphone-ipad-mini-an d-ipod-touch/
Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
Delete the app and redownload.
Downloading Past Purchases from the iTunes Store, App Store and iBooks Store
http://support.apple.com/kb/ht2519
Adobe has not made a version of Flash for the iPad.
Kappy explains why. https://discussions.apple.com/message/19446567#19446567
5 Flash Player Alternatives http://www.techshout.com/features/2011/01/flash-player-for-ipad-apps/
Top 4 browsers supports flash player on iPad and iPhone
http://mashtips.com/flash-player-ios/
 Cheers, Tom

How to get refund for accidental In-App purchases

Can someone please help how I get refund - when I report a problem it keeps saying " sorry this purchase is not eligible for a refund." However, there are about 10 similar transactions and it is only two days old. My son has accidentially purchased this.
Many thanks.

You will need to contact iTunes Support: http://www.apple.com/support/itunes/contact/
However, terms of use of the Apps store does state that all purchases are final.

HT4009 An app was purchased even though I clicked to stop it before hand and took my card details off. Now I've been charged how do I get this app off and get a refund?

An app was purchased even though I clicked to stop it before hand and took my card details off. Now I've been charged how do I get this app off and get a refund?

All purchases are considered final, but you can try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT204088 I subscribed with Al Jazeera sport channel via their app in the App Store ..but I faced a problem in activating the subscribed channel, I did contact them and they requested me to contact you in order to refund the payment .. How can I refund my

I subscribed with Al Jazeera sport channel via their app in the App Store ..but I faced a problem in activating the subscribed channel, I did contact them and they requested me to contact you in order to refund the payment .. How can I refund my money ???

Apple - Support - iOS Apps - Contact Support

HT204088 Re: I bought whatsapp a paid app for 55rs but apple charged me as 120rs.how to get refund

I bought whatsapp a paid app for 55rs but apple charged me as 120rs.how to get refund
Someone help me
Regards
Vijay

Contact the iTS via Customer Service links on this page - http://www.apple.com/support/itunes/
MJ

HT4009 How to obtain refund for unauthorized in-app purchase in Real Racing 3 game

Recently my 6 year old son was playing Real racing 3 game, he has without our knowledge clicked "Buy" on few options and I have been billed Rs.16610 on my credit card. He was not prompted for any password when he clicked buy option.
As soon as we received alert on these transactions, we blocked the credit card and also removed the card from the itunes account to avoid such mistakes in future.
We need help to find how to obtain refund for this transactions made without proper consent.
Thanks

You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
To try and stop it happening again you can turn off in-app purchases on your iPad via Settings > General > Restrictions > In-App Purchases 'off, and you should also have a Require Password setting on the Resrictions screen which you can set to 'Immediately' (the default is a 15 minute perid during which it doesn't need re-entering).

HT4009 How do I get a refund For apps that I purchased in the App Store?

How do I get a refund for apps that I purchased in App Store?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

I would like to refund theTom Tom App. How could i refund it?

i would like to refund theTom Tom App. How could i refund it?

You can try and get a refund...
But it is stated that all Sales are Final..
Contact iTunes Store Customer Service:
Apple - Support - iTunes Store - Contact Us

How do I get refund for App not performing well? Report problem link takes me to these discussion boards

I downloaded this App for ringtones (Ringtones 500.000) , purchased a full version of it, so I should be able to download unlimited number of ringtones. The problem is, it won't let me download any ringtones after 10, which is how free version of this App performs.
I have contacted developers, but they keep sending the instruction book to me with step-by-step inforamtion, which is out of date itself, but that is not a problem, I think in my case.
When I try to report a problem to Apple , using hte link on my receipt, it just takes me to a page with discussion boards and FAQ.
I would like to get $1.99 back instead of troubleshoot this any longer, because it seems App help support people are not understanding the problem.
I did try re-loading the App -didn't help either.
Thank you!

Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.

How do I refund an App?

Similar Messages

Maybe you are looking for