How do i register a second hand device to my apple id if it was previously registered on another person's apple id

last year i bought a macbook pro 17 inch from someone who was't using it.  now, i was trying to register it on my support profile and when i enter the serial number i get the message that it has been associated with another apple id.  how can i get this type of device registered on mine? i dont have any contact with the previous owner so is there a way to reset this setting from apple itself?  please advise, thanks!

Unless the previous owner de-registers it, there is no way for you to do so. Is the unit still covered by warranty? If not, there really isn't any need to register it.
Just out of curiosity: which Mac OS version is the machine running? And did the seller give you the original install disks?

Similar Messages

  • ı have bought second hand ipad. 17 apps which were downloaded by previous user with his or her apple id. I need to update them but when I try, ı can't update them with my own apple id. Device ask me to update with the id and password of previous user.

    ı have bought second hand ipad. 17 apps which were downloaded by previous user with his or her apple id are waiting to be updated. I need to update them but when I try, ı can't update them with my own apple id. Device ask me to update with the id and password of previous user. I tried I forgot but this didn't work.  So how can ı have my device forget the previous ID and use my own to update exsisting apps.
    <Email Edited by Host>

    Restore the device to factory settings with iTunes. 
    Then launch the App Store app on the iPad and sign in with your Apple iD and password:
    OT

  • How to register a second hand iphone to My Support Profile

    how to register a second hand iphone to My Support Profile, when i do this, it shows that this phone have already registered by others. but i cannot contact the owner before, what can i do?

    It appears that the seller did not do what he was supposed to do.
    First of all, if it is out of warranty, registering it will not help you necessarily as you will have to pay for any tech support. However, you can always take it to your nearest Genius Bar and the diagnostic/troubleshooting will be free. Second, unless the seller removes it from his registered products list on the website, there is nothing you can do unless you know his Apple ID and password.
    Now, in order to get rid of his Apple ID on your computer, you will need to completely erase the hard drive. You will need to use internet recovery for this so you can wipe it and then download the original OS and associate that with your own Apple ID. Boot up holding Command + Option + R until you see a spinning globe. It will eventually connect to Apple's servers (+/- 15 minutes); once you see the Utilities window, use Disk Utility to erase the drive. When finished, back to the screen, choose to reinstall OS X. That should result in a factory fresh install which you can set up with your own ID.
    Remember to back up your files first as you will lose everything.

  • Registering a second hand ipod 4

    i bought a used ipod touch 4th gen on ebay a few months ago. when i connected the cable to my computer it recognised the device as a camera. i looked online for an answer and realised that there is a version of windows which recognises the new ipod as a camera. i also found that i needed to get the latest version of windows and make sure the ipod was registered. i've downloaded the latest version of windows, but i have no idea how to register a second hand ipod.

    What do you mean "register"?
    Open itunes store, connect ipod, choose what you want to sync, sync.
    iPod touch User Guide (For iOS 4.3 Software)

  • HT204053 how do i add a second ipod device to my account?

    how do i add a second ipod device (ipod touch 4th gen) to my account?

      http://support.apple.com/kb/HT4627

  • How can I check that second hand macbook air is not stolen?

    How can I check that second hand macbook air is not stolen?

    Ask for the original purchase receipts.
    Take it to the Apple store  and make sure that the computer is not stolen
    provided they have any such information.
    Best.

  • I bough a Mac Pro 2010 second hand and deleted all the files without backing up now is asking me for the Apple ID of the person who installed maverick,any ideas

    I bough a Mac Pro 2010 second hand and deleted all the files without backing up now is asking me for the Apple ID of the person who installed maverick,any ideas

    If the Mac's firmware was updated, you can try this Internet Recovery:
    Hold down Command + Option + R during restart or bootup; hold until you see a spinning globe (takes up to 10 minutes). Once in the Utilities window, use Disk utility to wipe the drive, then return to the window and choose to reinstall OS X. If that works, the OS will be installed without being tied to an Apple ID.
    FWIW, if the firmware was updated, you will not be able to use the Snow leopard disk to install - I just did several tests and it does not work. You can, however, possibly install the SL onto an external drive and then clone it to the internal or (if you have a clone), boot from that and clone it back - I just tested that as well.
    If the firmware was not updated, then you can use the SL install disk.

  • How do I add an ipad to my itunes account which was previously associated with another account and user?

    how do I add an ipad to devices in my itunes account which was previously associated with another account?

    Just sign into your own ID in Settings>iTunes & App Store. Sign out of the old ID and sign into your ID. I get the feeling though, that there is more to what you are trying to do or want to do and I'm not understanding or you are not explaining completely.
    If this is a previously owned iPad, it should have been erased before you got possession of it.

  • I tried to register my macbook air 2013 and it said the serial number was already registered

    I tried to register my macbook air 2013 and it said the serial number was already registered.  I purchased it in my city at an authorized reseller beucase there isn't any Apple Store and they told me that they haven't registered it.
    How can I solved this trouble? I want to registrer it.
    Thank you very much.

    It could be that it was automatically registered when Apple sold it to the reseller (which is what they usually do). It is best to contact Apple and provide your proof of purchase so the machine can be registered in your name.

  • How can I register a second hand mac book to my apple account?

    I just bought a second hand mac book, and I would like to register it to ;y account to be able to access things (like my ibooks) registered from my iPad directly on my mac book.
    the previous owner asked the apple supprt and they said I need to contact them to make them update the information about this mac book to my account, but I can't contact them because the mac book does not have any guarantee anymore ... I don't need a technical supprt, just need to update the mac book information to my accound.
    what ca I do?

    thnaks for the answer. The previous owner asked apple care to disassociate the mac but they said that the new owner needs to contact them so that they can update the ownership (apparently they can't leave it with nobody).
    In fact the previous owner erased the HDD, and as it is my first mac book, I did not have any licence to re-install it so we re-installed it with his accout.
    the previous owner used the chat support, but I can't find it

  • How do i re-register a second hand imac

    Hi,
    i have just brought a second hand, 2008/09 intel IMAC. The issue i have is i want to wipe it and start again and register it in my name not the previous owners name?
    Any help will be most appreciated

    All you need is the 10.6.x disc and insert into the SuperDrive. Then reboot while holding down the C key when you hear the startup tone. Open Disk Utility - Erase and then reinstall OS X. No registration is necessary.

  • How to I reset a second hand i phone

    I have bought a second hand I Phone 4 and want to know how t reset it and clear all previous data, thanks Mel

    Thanks I will try that, I have yet to buy a new sim card should I reset it befroe or after inserting the new sim?

  • HT201269 I had lost my iPhone and bought a second hand iphone. how transfer contract to my second hand iphone?

    I had lost my iPhone and bought a second hand iphone , how
    To transfer contact to my second hand iphone ?

    Do you have a backup of your contacts in iCloud or iTunes? If yes, you can sign in or sync from either one.

  • I just bought this iPhone 4S second hand and during incoming and outgoing calls I can't hear the other person talk unless it's on speaker or if I have headphones in. I don't know what to do I've turned up my volume and checked my settings!! Need help

    I Just bought a second hand iPhone 4S I am having issues with the hearing during incoming and outgoing calls, I have turned the volume up and checked my settings but I still have trouble hearing the other person speak. It works if it's on speaker or if I have headphones plugged in. I need help desperately!!!!! Any suggestions on what to do???

    Hey Itsanaasaunders,
    Thanks for the question. I understand that you are experiencing issues hearing sound while on a call (receiver wise, not speakerphone). The following resource provides troubleshooting steps for this symptom:
    If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone - Apple Support
    http://support.apple.com/en-us/HT203800
    Clear the receiver
    The iPhone receiver won't work properly if it's blocked or dirty. Here's where the receiver is:
    Follow these steps, testing after each:
    - Make sure nothing is blocking the receiver, such as a case or film.
    If you have a new iPhone, remove the plastic film on the front and back of the device.
    - Check the receiver opening to see if it's blocked or dirty. If necessary, clean the receiver opening with a clean, small, dry, soft-bristled brush.
    - While you're on a call, turn on speakerphone. If you still can't hear, then your network or reception could be the issue. Try calling again later or from a different location.
    Restart and update
    1. Restart your iPhone and test again.
    2. If there's still no sound or poor sound quality, update to the latest version of iOS.
    Get more help
    If you've tried these steps and there's still no sound or poor sound quality from your iPhone, contact Apple Support.
    Thanks,
    Matt M.

  • How do I use a second hand iPod?

    I have been given an 80gb iPod Classic by a friend who got a new one and has now gone travelling. How do I get it to work for me as I don't have access to her computer? Of course when I plug it it it doesn't show on the desktop or in iTunes, I'm not worried about losing the music that is already on the iPod.
    Any ideas?

    Go in to your local AT&T store. Tell them you want to switch over to the iPhone. They will need to give you a new MicroSIM for the iPhone and get the information registered to enable things like visual voice mail. You will also need to subscribe to a data plan if you do not subscribe to one already.

Maybe you are looking for

  • HT4847 Can I delete data on one device without erasing it on another?

    I want to delete all data on my phone using iCloud but keep it on my other phone and iPad

  • Debug ideas for navigation issue?

    The single navigation to another page I have in a project no longer works after switching from 1.1 to 1.2. I've checked and rechecked syntax differences and libraries, but run out of ideas to debug this further. Any thoughts would be appreciated. Usi

  • My phone is saying a number is invalid when its always worked before

    so i was talking to this person and then i fell asleep around 12AM i get a txt from them and i try to txt them back and it keeps saying that there number is invalid but it has always worked before and when i try to call them it rings once or twce the

  • How to config Time capsule remote access with Motorola SVG1202 router?

    I'm having difficulty trying to congif Time capsule remote acces. I have a router Motorola SVG1202 and Time capsule config to Bridge mode, when I change Time capsule config to "DHCP and NAT", an error of "Double NAT" happens. How to correct this? Tri

  • Problem in Cold Fusion MX

    we have an issue displaying content that is under a database, with a datatype ntext. CF don't give us any error but it just don't display the field that is in a ntext datatype. Is there a way to get Cold Fusion to display the content that is under th