How do I reinstall my operating system and keep my data?
I recently installed a new time capsule and created a network. I have a three year old iMac (early 2009) on this network and a Mac Book Pro (late 2011). In addition, I backed up iTunes and iPhoto libraries to an external drive, with the intention of erasing them from my internal HD, just before installing the time capsule.
Since making this change there have been a number of problems with the iMac. It freezes up frequently, and also opens and closes programs at will. For example, it reopens already closed windows on its own. Speakers shut themselves on and off. The mouse disappears. Going full screen with a movie enlarges the screen, but the moviie appears the same size in one corner. There are "flashes" of windows which open and close at lightening speed. All these problems are intermittent, but started within the past two weeks, after intalling time capsule. Most recently, I received an error message where a grey screen came over my open window and told me I had to restart my computer immediately.
iTunes also had a problem with launching itself over and over. I did a bit of searching the web and resolved it the following manner. It seems to have worked.
While ITunes was open I opened Terminal and typed: killall iTunes
This seems to have worked, but I include the information here to expound on the problems I've been having.
I have my system backed up to the time capsule, using time machine, and the above mentioned libraries are on a seperate hard drive. But is it possible to reinstall the operating system without losing documents and other personal stuff on my iMac? Is reinstalling the recommended fix for all this instability?
In addition to the above, my Mac Book Pro has also been running slower, with lots of pinwheels, since the network setup.
Thanks in advance for your help with this problem.
Hello Linc, thanks for your help. Did not find a UUID--or at least I don't think it is here. Here is the requested report:
Tue May 8 11:07:40 2012
panic(cpu 0 caller 0x2abf6a): Kernel trap at 0x00c6ca61, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x00000010, CR3: 0x00100000, CR4: 0x00000660
EAX: 0xffffffff, EBX: 0x00000027, ECX: 0x07f2f604, EDX: 0x00000010
CR2: 0x00000010, EBP: 0x32753b28, ESI: 0x21b5a000, EDI: 0x062d03f0
EFL: 0x00010202, EIP: 0x00c6ca61, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000002
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x32753918 : 0x21b837 (0x5dd7fc 0x3275394c 0x223ce1 0x0)
0x32753968 : 0x2abf6a (0x59e3d0 0xc6ca61 0xe 0x59e59a)
0x32753a48 : 0x2a1a78 (0x32753a60 0x18 0x32753b28 0xc6ca61)
0x32753a58 : 0xc6ca61 (0xe 0xa140048 0x32750010 0x500010)
0x32753b28 : 0xca4341 (0x21b5a000 0x2177a000 0x1 0x5a9e580)
0x32753b78 : 0xc676dd (0x21b5a000 0x2177a000 0x32753bb8 0x1d)
0x32753b98 : 0x571dcd (0x21b5a000 0x860134 0x32753be8 0x0)
0x32753bb8 : 0x284f15 (0x21b5a000 0x8d48570 0x1d 0x32753be8)
0x32753c08 : 0x21dbfc (0x6b8dc98 0x8cb65a0 0x0 0x6968dd8)
0x32753c48 : 0x210a86 (0x6b8dc00 0x12 0x32753ca8 0x20f4ae)
0x32753ca8 : 0x21e0cb (0x6b8dc00 0x10000 0x0 0x210814)
0x32753cd8 : 0x23ff7b (0x32753cfc 0x24 0x8397164 0x0)
0x32753d28 : 0x215256 (0x8d48570 0x1 0x1 0x221eeb)
0x32753d78 : 0x215868 (0x571fbdc 0x1c113 0x21addc10 0x63f73e8)
0x32753db8 : 0x22ca4d (0x571fbdc 0x74cc640 0x32753e08 0x480e5d)
0x32753e08 : 0x481892 (0x63f73e8 0x9 0x0 0x5c587a8)
0x32753e58 : 0x48d017 (0x7919000 0x9 0x0 0x7919110)
0x32753ec8 : 0x48fec0 (0x9 0x0 0x32753ee8 0x2a45c9)
0x32753ef8 : 0x219432 (0x5c587a8 0xffffff7f 0x1 0x3ca05a8)
0x32753f38 : 0x2ab89f (0xffffffff 0x1 0x1 0x3)
0x32753fc8 : 0x2a18da (0xcf05b04 0x0 0x10 0x0)
Kernel Extensions in backtrace (with dependencies):
com.apple.GeForce(6.3.6)@0xc5c000->0xd12fff
dependency: com.apple.NVDAResman(6.3.6)@0x96e000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
BSD process name corresponding to current thread: PluginProcess
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: iMac9,1 (Mac-F2218EA9)
System uptime in nanoseconds: 79149489400674
unloaded kexts:
com.apple.iokit.IOUSBMassStorageClass 2.6.7 (addr 0x46eaa000, size 0x49152) - last unloaded 44716392371447
loaded kexts:
com.apple.filesystems.msdosfs 1.6.3 - last loaded 51681517182611
com.apple.filesystems.afpfs 9.7.1
com.apple.nke.asp_tcp 5.0
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.IOBluetoothBNEPDriver 2.4.5f3
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleBacklight 170.0.46
com.apple.GeForce 6.3.6
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.nvenet 2.0.17
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleUSBOHCI 4.2.0
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleUSBAudio 2.7.6f6
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.1.0d5
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.nvidia.nv50hal 6.3.6
com.apple.NVDAResman 6.3.6
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.driver.AppleUSBHIDMouse 162
com.apple.driver.AppleHIDMouse 162
com.apple.driver.AppleUSBHIDKeyboard 141.5
com.apple.driver.AppleHIDKeyboard 141.5
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.NVSMU 2.2.7
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
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Process: Aperture [296]
Path: /Applications/Aperture.app/Contents/MacOS/Aperture
Identifier: com.apple.Aperture
Version: 3.4.3 (3.4.3)
Build Info: Aperture-310022000000000~2
App Item ID: 408981426
App External ID: 12009533
Code Type: X86-64 (Native)
Parent Process: launchd [133]
User ID: 501
Date/Time: 2013-02-01 04:25:46.676 +0000
OS Version: Mac OS X 10.8.2 (12C3104)
Report Version: 10
Interval Since Last Report: 43949 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 4219118F-5A20-1074-7125-E46DBF5D865F
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager
Referenced from: /Applications/Aperture.app/Contents/MacOS/Aperture
Reason: no suitable image found. Did find:
/Library/Frameworks/PluginManager.framework/Versions/B/PluginManager: no matching architecture in universal wrapper
/Library/Frameworks/PluginManager.framework/Versions/B/PluginManager: no matching architecture in universal wrapper
Binary Images:
0x10ff4e000 - 0x1106a3fff com.apple.Aperture (3.4.3 - 3.4.3) <01A802BA-0100-3F80-947C-A8FEA4726352> /Applications/Aperture.app/Contents/MacOS/Aperture
0x1108c5000 - 0x1108ceff7 com.apple.PhotoFoundation (1.0 - 10.17) <C40F985F-9C0A-389A-9E21-684EB0A5B160> /Applications/Aperture.app/Contents/Frameworks/PhotoFoundation.framework/Versio ns/A/PhotoFoundation
0x11094b000 - 0x110e6bfff com.apple.RedRock (1.9.4 - 310.33) <9B94495A-2267-3684-B6E8-9FE3D4B46495> /Applications/Aperture.app/Contents/Frameworks/RedRock.framework/Versions/A/Red Rock
0x11116f000 - 0x1111f2fff com.apple.iLifePageLayoutCore (1.0 - 200.9) <8AAC1EB9-5823-3624-A525-635C2A77C34E> /Applications/Aperture.app/Contents/Frameworks/iLifePageLayoutCore.framework/Ve rsions/A/iLifePageLayoutCore
0x111252000 - 0x111257fff com.apple.iLifePhotoStreamConfiguration (3.4 - 2.5) <906317D7-09FF-3B77-8F35-01BB74C0109C> /Applications/Aperture.app/Contents/Frameworks/iLifePhotoStreamConfiguration.fr amework/Versions/A/iLifePhotoStreamConfiguration
0x111265000 - 0x111296ff7 com.apple.iLifeAssetManagement (2.7 - 40.34) <E4E1A39C-E8AE-31D5-9C50-B392EBAD7447> /Applications/Aperture.app/Contents/Frameworks/iLifeAssetManagement.framework/V ersions/A/iLifeAssetManagement
0x1112cd000 - 0x1112daff7 com.apple.iphoto.AccountConfigurationPlugin (1.2 - 1.2) <0F515DED-D77E-3E4F-876D-F5CE596A844C> /Applications/Aperture.app/Contents/Frameworks/AccountConfigurationPlugin.frame work/Versions/A/AccountConfigurationPlugin
0x1112ee000 - 0x111391ff7 com.apple.MobileMe (13 - 1.0.4) <9A7FCC99-67CE-3F5E-98BB-9079B305087F> /Applications/Aperture.app/Contents/Frameworks/MobileMe.framework/Versions/A/Mo bileMe
0x7fff6fb4e000 - 0x7fff6fb8293f dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld
0x7fff8a7b5000 - 0x7fff8a7b5fff com.apple.ApplicationServices (45 - 45) <5302CC85-D534-3FE5-9E56-CA16762177F6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff8af5b000 - 0x7fff8af5bfff com.apple.CoreServices (57 - 57) <45F1466A-8264-3BB7-B0EC-E5E5BFBED143> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8af5c000 - 0x7fff8b10afff com.apple.QuartzCore (1.8 - 304.0) <FF868C9A-26E1-35F0-8443-CBCE057DDF68> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff8bcda000 - 0x7fff8bd48fff com.apple.framework.IOKit (2.0.1 - 755.20.4) <F2E5AC1B-F03D-3916-B239-7B421579DFA5> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8f56c000 - 0x7fff8f5bdff7 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <01D6016D-7839-3903-82CE-A6A269E228A2> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff8f92a000 - 0x7fff8f92afff com.apple.Cocoa (6.7 - 19) <3CFC90D2-2BE9-3E5C-BFDB-5E161A2C2B29> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff8f9bf000 - 0x7fff8fb49fff com.apple.WebKit (8536 - 8536.26.14) <90B29BF4-72E5-3C9E-BAF8-8587E300D694> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff92dc8000 - 0x7fff93098fff com.apple.security (7.0 - 55179.1) <BAE956AE-6FF5-3B12-B64D-529F4FA1E2DA> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff93102000 - 0x7fff93102fff com.apple.Accelerate (1.8 - Accelerate 1.8) <6AD48543-0864-3D40-80CE-01F184F24B45> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff94aae000 - 0x7fff94c97fff com.apple.CoreFoundation (6.8 - 744.12) <EF002794-DAEF-31C6-866C-E3E3AC387A9F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff95016000 - 0x7fff9501cfff com.apple.DiskArbitration (2.5.1 - 2.5.1) <C0EC9C24-F5F4-3378-84DE-EA1073DA760E> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff9534c000 - 0x7fff953e9ff7 com.apple.PDFKit (2.7.2 - 2.7.2) <DE5BE2EF-2570-3792-B1C3-AAD45765F533> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff969db000 - 0x7fff969eaff7 com.apple.opengl (1.8.6 - 1.8.6) <00AEBEA7-5F1B-3CB3-8950-2784E8B05BC6> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff97241000 - 0x7fff97241fff com.apple.Carbon (154 - 155) <372716D2-6FA1-3611-8501-3DD1D4A6E8C8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff97320000 - 0x7fff975a0ff7 com.apple.AOSKit (1.05 - 151) <C566A4E3-3E4E-3ECC-8BA1-D8DD9BD8F726> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit -
Premiere CS5 - Project Monitor playback is jerky after resintall of operating system and CS5
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I have ensured the latest Video drivers are installed (clean installation selected, so that the Windows default would be removed) - the problem persists.
I have tried the 3D settings in NVIDIA control panel | Program Settings tab... selected Adobe Premiere Pro from the drop down menu | and chaged 'Multi-display/mixed-GPU acceleration from the value of 'Multiple Display performance' to the value of 'single display performance'; although, I ran two monitors before using this latest NVIDIA video driver and I didn't experience this jerky footage issue - the problem persisted after affecting that change; so, I switched it back.
Since I have 96 GB of RAM, I don't use a pagefile. A zero MB page file is the same setting I had prior to rebuilding the C: Regardless of whether I have a pagefile or not, the problem persists.
I have tried creating a fresh user profile, where the user profile is created on the C: drive by default; and, where I left it there on C: to test for the jerky playback in a new PrPR project - the problem persists.
Regarding the C: (system drive) and why I reinstalled everything, it had become unstable and was locking up. I ran DISK ERROR CHECKING with the FIX parameter and the system was still locking up on me. Keep in mind that the System drive is a solid state drive. Anyhow, I had no choice but to dive in and reinstall everything. I wiped the system partition of the SSD using quick format and started installing the operating system. Now, I've read the CLAIM that this cuases performance issues; but, the only place I see issues is in the video monitor playback in PrPr. Everything else - Office applications...printing...browsing the Internet...works just fine, everything is responsive, whereas, I couldn't do ANYTHING with it before.
SYSTEM CONFIGURATION:
The Operating system and all software is installed on C:
All data files and most profile related folders are stored on D:
C:\ (one Intel Solid State Drive - SYSTEM DRIVE) Used Space: 57.5 GB Free Space: 388 GB
D:\ (four Western Digital 2TB drives in an on-board INTEL hardware RAID5 array & hotswapable backplane) used space: 1.28 TB Free space: 4.16TB
Adobe Premiere Pro CS5 VERSION: 5.0.3 (005 (MC: 218798))
Operating System Microsoft Windows 7 Ultimate Version 6.1.7601 Service Pack 1 Build 7601
System Manufacturer Intel Corporation
System Model S5520SC
System Type x64-based PC
Video NVIDIA Quadro FX 4800 driver v.320.78
Display Dell 27" LCD (DisplayPort)
Display Dell 27" LCD (DisplayPort)
Processor Intel(R) Xeon(R) CPU X5680 @ 3.33GHz, 3326 Mhz, 6 Core(s), 12 Logical Processor(s)
Processor Intel(R) Xeon(R) CPU X5680 @ 3.33GHz, 3326 Mhz, 6 Core(s), 12 Logical Processor(s)
Installed Physical Memory (RAM) 96.0 GB
Page File Space 0 bytes
PREMIERE PRO CS5 SETTINGS:
Monitor PLAYBACK RESOLUTION: Full
Monitor PAUSE RESOLUTION: Full
(regardless of this setting, the problem persists)
PREFERENCES:
MEMORY:
Installed RAM: 95.9 GB
RAM reserved for other applications: 10 GB
Optimize rendering for: Performance
(Changing this setting to 'memory' does not resolve the problem)
MEDIA:
Media Cache Files
X - Save Media Cached files next to originals when possible
LOCATION: D:\Users...\AppData\Roaming\Adobe\Common
(User Profile folders were relocated to D:\ from within the properties of each folder's 'LOCATION' tab. This is the same configureation I had prior to rebuilding the C:\drive. Testing under a new profile where it's allowed to stay on teh system drive does NOT resolve the problem.)
Media Cache Database
LOCATION: D:\Users...\AppData\Roaming\Adobe\Common
PROJECT SETTINGS:
Scratch Disks
Path: D:\Users...\My Documents\
General
Video Rendering and Playback: Mercury Playback Engine GPU Acceleration
(Setting Viideo Rendering and Playback to 'Sofware' does not resolve the problem)
If any of y'all have any other suggestions, I'm all ears.
Thank you.I'VE RESOLVED THE PROBLEM!
PREFACE:
OK, I am hoping that through this week-long Operating-System-and-Software-reinatalltion excerise of mine, I have revealed something that everyone -- whom have been cursing Adobe over -- can apply to their systems to resolve this jerky video problem within PremierePro CS5 (and quite possibly other versions, too).
If you've read my post above, you've seen all the steps I've taken to resolve the problem. I've read many posts, some of which have mentioned hardware upgrade / opitmization steps that one may take to enhance performance, and hopefully resolve the problem. I've read where people have taken these steps and have still experienced the problem...and then they curse Adobe. Fer-shame, fer-shame, fer-shame! (nod to Gomer Pyle).
In my case, I knew it wasn't an Adobe issue, as it had worked flawlessly before; and, it wouldn't require a hardware upgrade or reconfigureation, as my system is completely maxed out with two processors, a system drive and a hardware RAID5 array, a CUDA-suported nVIDIA 4800 FX card, and 96 GB of RAM. bla bla bla, puke...whatever. Bottom line is this:
It's not a software issue. It's not and Adobe issue; and Gawd no! It's NOT a PC vs. Mac issue! HA HA. The software had worked swimmingly well prior to the reinstallation / 'lobotomy' I perfomed on the system drive.
SOLUTION FOR ME:
Download and install the updated drivers for the motherboard. Mine is an Intel Workstation Board S5520SC. Intel has an INTEL DRIVER UPDATE UTILITY which automatically scaned my Intel system and identified drivers which needed updating. A very handy, time-saving tool!!! Here's the URL: http://www.intel.com/p/en_US/support/detect?iid=dc_iduu
The scan revealed two Intel drivers needing an update:
Intel Chipset
Wired Networking
and one non-intel driver:
Creative Labs Sound Blaster X-fi
I downloaded and installed these three drivers, rebooted, and tested PremierePro, and was extatic to find this resolved the problem.
If you have a motherboard from another manufacturer, then you may want to navigate over to their wibsite to locate chipset and other updated drivers for your motherboard.
ROOT CAUSE:
While Microsoft Windows 7 Ultimate was able to install certain default drivers during the Operating System installation (keeping in mind that this was done on an Intel Solid State Drive that I formatted using Quick Format) these default chipset drivers apparently weren't current and were ultimately the root cuase of the jerky video playback within PremierePro CS5.
Peace -
Why does my computer look the same? I reinstalled the operating system.
My mid-2012 Macbook Air has been running a bit slow, and I've had problems with other things, too. So I decided to reinstall the operating system and start from scratch.
But after restarting my computer in rescue mode, everything is the same. I backed up my documents and photos and fully expected my computer to look like it did when it was brand new. So this is very confusing for me.
I clicked the button for reinstall. Why wasn't everything wiped clean?
Also, the fan is running loud since the install. It's been maybe seven minutes. Why would that be happening?
Thanks.Thank you for the help. Much appreciated.
The only confusing part was not quite knowing which option to select for the erase. Three different options appear in the left sidebar. One said something like Mac Hardware, so after some hesitation I chose that one. I wish there was a blurb that helped people understand what these are, in case they end up chosing the wrong one and permanently damaging their computer.
But it looks like I chose the right one, thank goodness. My computer is noticeably faster now because of the erase and reinstall.
Cheers. -
i have deleted my private folder and do not have enough space to reinstall my operating system. How can i transfer files from my hard drive to an USB drive to free up space when the operating system isn't working. or do i need to erase disk through disk utilities without erasing data (but will it delete my programs such as photoshop, office, creative suite?
Connect the computer to another Mac and put it in FireWire Target Disk mode, or use the Disk Utility to clone the drive or image specific folders with the USB drive as the target. After you've copied off everything you want, you'll likely need to erase the drive and reinstall the applications.
(69695) -
I want to reinstall my operating system,How can I back up all my add ons, extensions and personas for reinstallation when Im done?
Im using fire ftp,downthem all,wot , antiporn pro,and various personas.
I dont want to renstall them all one at a time, rather I would like to ireinstall a back up like I do with my bookmarks,
Is this possible??See this support article. <br />
https://support.mozilla.com/en-US/kb/Backing+up+your+information -
HT201240 Erased and reinstalled my operating system did i loos my lion ? if so how do i get it back?
I have erased and reinstalled my operating system in doing so i did not reinstall leopard but did install disc 1 an 2 and Snow Leopard! I had lion also! how do i tell if i have my lion dowm load installed or not and how can i recover my lion?
Try the following user tip:
Recovering your iTunes library from your iPod or iOS device -
Purchased a used macbook pro with Mountain Lion. My old Mac runs Snow Leopard is backed up to Time machine. How do I register the operating system to me and how do I use Time Machine to move my files to the new used computer?
If you look at the User Tips tab, you will find a write up on just this subject:
https://discussions.apple.com/docs/DOC-4053
The subject of buying/selling a Mac is quite complicated. Here is a guide to the steps involved. It is from the Seller's point of view, but easily read the other way too:
SELLING A MAC A
Internet Recovery, and Transferability of OS & iLife Apps
Selling an Old Mac:
• When selling an old Mac, the only OS that is legally transferable is the one that came preinstalled when the Mac was new. Selling a Mac with an upgraded OS isn't doing the new owner any favors. Attempting to do so will only result in headaches since the upgraded OS can't be registered by the new owner. If a clean install becomes necessary, they won't be able to do so and will be forced to install the original OS via Internet Recovery. Best to simply erase the drive and revert back to the original OS prior to selling any Mac.
• Additionally, upgrading the OS on a Mac you intend to sell means that you are leaving personally identifiable information on the Mac since the only way to upgrade the OS involves using your own AppleID to download the upgrade from the App Store. So there will be traces of your info and user account left behind. Again, best to erase the drive and revert to the original OS via Internet Recovery.
Internet Recovery:
• In the event that the OS has been upgraded to a newer version (i.e. Lion to Mountain Lion), Internet Recovery will offer the version of the OS that originally came with the Mac. So while booting to the Recovery Disk will show Mountain Lion as available for reinstall since that is the current version running, Internet Recovery, on the other hand, will only show Lion available since that was the OS shipped with that particular Mac.
• Though the Mac came with a particular version of Mac OS X, it appears that, when Internet Recovery is invoked, the most recent update of that version may be applied. (i.e. if the Mac originally came with 10.7.3, Internet Recovery may install a more recent update like 10.7.5)
iLife Apps:
• When the App Store is launched for the first time it will report that the iLife apps are available for the user to Accept under the Purchases section. The user will be required to enter their AppleID during the Acceptance process. From that point on the iLife apps will be tied to the AppleID used to Accept them. The user will be allowed to download the apps to other Macs they own if they wish using the same AppleID used to Accept them.
• Once Accepted on the new Mac, the iLife apps can not be transferred to any future owner when the Mac is sold. Attempting to use an AppleID after the apps have already been accepted using a different AppleID will result in the App Store reporting "These apps were already assigned to another Apple ID".
• It appears, however, that the iLife Apps do not automatically go to the first owner of the Mac. It's quite possible that the original owner, either by choice or neglect, never Accepted the iLife apps in the App Store. As a result, a future owner of the Mac may be able to successfully Accept the apps and retain them for themselves using their own AppleID. Bottom Line: Whoever Accepts the iLife apps first gets to keep them.
SELLING A MAC B
Follow these instructions step by step to prepare a Mac for sale:
Step One - Back up your data:
A. If you have any Virtual PCs shut them down. They cannot be in their "fast saved" state. They must be shut down from inside Windows.
B. Clone to an external drive using using Carbon Copy Cloner.
1. Open Carbon Copy Cloner.
2. Select the Source volume from the Select a source drop down menu on the left side.
3. Select the Destination volume from the Select a destination drop down menu on the right
side.
4. Click on the Clone button. If you are prompted about creating a clone of the Recovery HD be
sure to opt for that.
Destination means a freshly erased external backup drive. Source means the internal
startup drive.
Step Two - Prepare the machine for the new buyer:
1. De-authorize the computer in iTunes! De-authorize both iTunes and Audible accounts.
2, Remove any Open Firmware passwords or Firmware passwords.
3. Turn the brightness full up and volume nearly so.
4. Turn off File Vault, if enabled.
5. Disable iCloud, if enabled: See.What to do with iCloud before selling your computer
Step Three - Install a fresh OS:
A. Snow Leopard and earlier versions of OS X
1. Insert the original OS X install CD/DVD that came with your computer.
2. Restart the computer while holding down the C key to boot from the CD/DVD.
3. Select Disk Utility from the Utilities menu; repartition and reformat the internal hard drive.
Optionally, click on the Security button and set the Zero Data option to one-pass.
4. Install OS X.
5. Upon completion DO NOT restart the computer.
6. Shutdown the computer.
B. Lion and Mountain Lion (if pre-installed on the computer at purchase*)
Note: You will need an active Internet connection. I suggest using Ethernet if possible because
it is three times faster than wireless.
1. Restart the computer while holding down the COMMAND and R keys until the Mac OS X
Utilities window appears.
2. Select Disk Utility from the Mac OS X Utilities window and click on the Continue button.
3. After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click
on the Erase tab in the DU main window.
4. Set the format type to Mac OS Extended (Journaled.) Optionally, click on the Security button
and set the Zero Data option to one-pass.
5. Click on the Erase button and wait until the process has completed.
6. Quit DU and return to the Mac OS X Utilities window.
7. Select Reinstall Lion/Mountain Lion and click on the Install button.
8. Upon completion shutdown the computer.
*If your computer came with Lion or Mountain Lion pre-installed then you are entitled to transfer your license once. If you purchased Lion or Mountain Lion from the App Store then you cannot transfer your license to another party. In the case of the latter you should install the original version of OS X that came with your computer. You need to repartition the hard drive as well as reformat it; this will assure that the Recovery HD partition is removed. See Step Three above. You may verify these requirements by reviewing your OS X Software License.
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