How do I reinstall the HTA program on a system that's running Windows 7 Pro?

I’m writing on behalf of my father, a small business owner that relies extensively on his ability to utilize the tools via the GUI interface for his HP printer. 
He contacted HP and they informed him that an HTA program is required to be installed on his system in order for the HP software to work. 
This program, HTA (mshta.exe) should be installed with the most recent IE iteration on the system. He has IE 9.0. 
His profile has protected Admin privileges however he is unable to run the HP software when he double clicks on the icon. 
However, I have full admin privileges but when I attempt to launch the program, it opens up two notepad files with HTML code inside. 
I check the “file types” list under the folder options and found that “.hta” was in the list but was associated to notepad vice the normal HTML application program. 
I made and attempt to associate it to the HTA.exe in the sys32 folder but the HP software continues to open up in notepad. 
I’ve scoured the internet and Technet but haven’t been able to find any articles on how to resolve this. 
I have a mitigation plan in place to get him through while I find answers, but in the world of a small business…time is money. 
Thanks for understanding,
Regghen


Hi,
Have you tried
right-clicking the HP files and choose “open with…”?
Click Start>Default Programs>Associate a file type or protocol with a program, check the Current Default for .hta. The default program to open
.hta files should be Microsoft (R) HTML Application host (mshta.exe).
Use
System File Checker tool to scan the system.
You may try installing the HP software on another computer and see if the issue persists.
Tracy Cai
TechNet Community Support

Similar Messages

  • How can I get the iTunes Store to open on my PC running Windows 7?

    I have upgraded iTunes software for my iPod Touch and my PC.  iTunes store will not open on my PC.  Is it supposed to open to purchase items or do I have to use the iPod Touch for all of this.

    A message appears stating that iTunes has stopped working.  This happens everytime.  I have uninstalled iTunes and reinstalled it and still the same thing happens.  Is the problem in windows or the new iTunes that came out in October.  The computer has worked in the past, but I not had a need to go to the iTunes Store for several weeks and now I can't get to it from my PC.  It works fine from my iPod Touch.  This is my only Apple Device and it may be my only one to ever purchase if this is an example of the Apple service.
    I apologize on the lateness of this response, but I am not real adept at using sites such as this.  Just now figured out how to respond to a reply without going around the world.

  • How do I expand the storage of a time capsule that has run out of space?

    In supporting the three Macs in our family, our little 1Tb Time Capsule has run out of space and now does not backup any of our Macs.  No surprise since the total storage of our Macs is 2.25 Tb.  So ... can I just add a large external hard drive to my Time Capsule and point, say, 2 of my Macs to it with Time Machine and everything will be good again?
    Thanks for any suggestions,
    Dean

    Several options.......
    Simplest and least expensive.....erase the Time Capsule disk and start over with new backups from all the Macs. Few of us ever go back more than a few days to a week or so to pick up a file that was accidentally deleted or somthing similar....but I understand that some users find it difficult to part with the old backups, even if they will never use them.
    Yes, there is the very tiny chance that if you erase the Time Capsule and a Mac fails before you can back it up later today.
    Cost of a new hard drive......add a USB drive to the Time Capsule and point each Mac there to continue backups. The downside.....Time Machine will make a new complete backup for each Mac first, and then run incremental backups.  The upside....you keep your "old" backups on the Time Capsule if you cannot part with them.
    Painfully slow and not worth the effort......manually delete old backups from Time Machine to create more space on the Time Capsule for new backups. This will take weeks in terms of time, and the Time Capsule will soon be full again, ao you have to repeat the process again in the near future.

  • I purchased creative cloud when I purchased my laptop, I've since had to put in a new hard drive.  How do I reinstall the programs on my new hard drive?

    I purchased creative cloud when I purchased my laptop, I've since had to put in a new hard drive.  How do I reinstall the programs on my new hard drive?

    Creative Cloud Help / Sign out, Sign in | Creative Cloud desktop app
    http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    Creative Cloud Help / Install, update, or uninstall apps
    http://helpx.adobe.com/creative-cloud/help/install-apps.html
    Installing Creative Cloud Apps
    http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-video/installing-desktop-app s-from-creative-cloud/

  • How can we disable the 'Improvement Program' from all the apps in TCS5?

    How can we disable the 'Improvement Program' from all the apps in TCS5, so that the end users are not able to see the option in the help menu?
    We have tried changing the value of bUsageMeasurement (HKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown) to zero, but it did not help.

    You’re probably going to have to contact Support on that one.

  • The desktop on which I had Lightroom and PhotoshopCC installed failed and I no longer have access to it. How do I deactivate the software on those machines so that I can reinstall it on my new Mac?

    Question: The desktop on which I had Lightroom and PhotoshopCC installed failed and I no longer have access to it. How do I deactivate the software on those machines so that I can reinstall it on my new Mac?

    Absolutely - but I had no idea there were two versions. When I got my new laptop I just went to the Adobe site to download and install LR5. It never asked if I had a license; it just directed me to install CC to start a trial which I thought I could license after downloading. Several sessions and many hours of looking through the forums and Google for an answer I never ran across anything that made this distinction. I still haven't found a path from www.adobe.com that would get me to the standalone download page (it's probably there, wasn't obvious to me) and looking at the download page it doesn't make any CC/standalone distinction.
    There are many places I could have gotten a hint - for instance the license could be tagged "stand alone edition", the CC-version could recognize the stand-alone key and either accept it or produce a more meaningful error message, or the download site or the CC app could ask if I had previously purchased a key, etc.
    It was my error to assume this was a deactivation problem, but it looked the same as a previous deactivation problem with Photoshop.
    In any event, thank you for your help.

  • How to find out the Trigeering program of an IDOC

    How to find out the Trigeering program of an IDOC ?
    Thank U

    sse the FUnction module ..MASTER_IDOC_DISTRIBUTE..if it is used zreport or program
    that means the message type used in the program are manually triggered.
    Prabhudas

  • How to find out the source program file in Proposal in Sales Online in CRM

    How to find out the source program file in Proposal in Sales Online in CRM

    You can find it in the oracle->apps->prp directory.
    It is the $JAVA_HOME

  • Hello, I have mistakenly deleted all partitions on my mac while trying to install windows on my macbook pro, how do i reinstall the mac os back

    Hello, I have mistakenly deleted all partitions on my mac while trying to install windows on my macbook pro, how do i reinstall the mac os back. I just wanted to have them both, please help. thank you in advance

    Install Mavericks, Lion/Mountain Lion Using Internet Recovery
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    Boot to the Internet Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
    Partition and Format the hard drive:
    1. Select Disk Utility from the main menu and click on the Continue button.
    2. After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
    3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
    Note: You will need an active Internet connection. I suggest using Ethernet
                if possible because it is three times faster than wireless.

  • How do I reinstall the OS on a solid-state imac

    how do I reinstall the OS on a solid-state imac

    Back up all data.
    Boot into Recovery mode. When the OS X Utilities screen appears, follow the prompts to reinstall the OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.

  • HT1544 how can I reinstall the Mac OS X from scratch?

    I have an early 2008 iMac that came with Mac OS X 10.5 leopard. I have bought all os's since then, and Today I am using the most recent one, mountain lion. My question is, how can I reinstall the Mac OS X from scratch? Is there a quick way ? Or do I have to:
    Find the leopard CDs that came with the iMac
    And go through the cd installation.
    Then, can I jump from leopard to mountain lion?

    If your goal is to just reinstall Mountain Lion, you can restart the computer holding the Command and R keys, then choose the reinstall OS X option from the utilities choices presented to you.
    That restarts the computer using the recovery hard drive that was created when you installed Mountain Lion...but note you must have an internet connection when you do this reinstall.

  • How do I change the default program to open Pages docs to the old (4.3) version instead of the new one (5.0)?

    How do I change the default program to open Pages docs to the old (4.3) version instead of the new one (5.0)? When I do what Apple said and go to a Pages file in finder and select "get info" then select "Pages 4.3" and "change all" it just defaults to the new one even though I'd selected the old one. Do I need to completely uninstall the new version of Pages or is there another work around because the new version of Pages comes dreadfully short of the features I need that are included in the old one?

    Eric Kraft wrote:
    HOWEVER, if you modified a document in 5.0, 4.3 can't open it. You'll have to use Time Machine to replace the modified version with an earlier version that was last modified in 4.3.
    Actually there is a workaround.
    If you open the file in Pages 5, it can then be exported on Pages 0.9 format to another folder. I had to do this as the document was only in iCloud and couldn't be recoverd by Time Machine.
    Worked for me!

  • I've updated all my software and iTunes on my Macbook Pro but when I went to open iTunes it tells me it's either corrupted or not installed correctly and to reinstall it. Is there anyway to fix it without reinstalling the whole program?

    I've updated all my software and Itunes on my Macbook Pro but when I went to open iTunes it tells me it's either corrupted or not installed correctly and to reinstall it. Is there anyway to fix it without reinstalling the whole program?

    Here's a previous discussions that seems to have solved a similar issue in the past:
    https://discussions.apple.com/message/12209861#12209861

  • I left my OS CD at home while I am travelling. How can I reinstall the OS?

    I left my OS CD at home while I am travelling. How can I reinstall the OS?

    You'll need your OS installer disk or a retail disk with a version later than the one that came with your MBP. You realize that what you want to do will necessitate erasing your HD so you might want to wait till you get back home.

  • How can I reinstall the YouTube app?

    How can I reinstall the YouTube app?

    Thanks dave
      This is a mystery. Both YouTube apps have different icons so they're not duplicates.
    One is a picture of an old fashioned television and the other is the YouTube logo.
    The old fashioned TV was able to be disabled in the ipod settings so that must be the one that belongs.
    I'm pretty sure the other one also came with the unit.
    Maybe I should start a thread?

Maybe you are looking for

  • Error in creating a new user in j2ee 14 admin console

    Hi, I am getting the following error while trying to create a new user using the j2ee 1.4 admin console.: A "com.sun.enterprise.tools.guiframework.exception.FrameworkError" was caught. The message from the exception: "Unable to get View for ViewDescr

  • Problem with mutiple photo gallery...

    Hello, I'm new to As3.0 (i'm a designer...) but I need to create a photo gallery, So I found a Tutorial On lynda.com. I'm using a code that works perfectly, and modified it (copy and paste it) to have 2 SAME photo gallery (using different images) dis

  • What i've to do to run QuarkXpress 7.31 on MAC OS X 10.6.8

    I'm having problems with my QuarkXpress 7.31 running on MAC OS X 10.6.8. When i dispatch a job to printer the program just stop working after the job print and open a window with title "Bug Reporter" that display the following message: "Gathering sys

  • DQE - Business Object Attributes not shown

    Hi, can anybody please help me in solving the following problem. I want to implement drag & relate for my EP 6 (sp13). I connected a sap crm system an imported some business objects from there (DRSPFLI and DRCARR). When I now want to check the relati

  • Temporary table space?

    Hi, I created view called swartview. and when i execute select * from swartview i get this error ORA-01652: unable to extend temp segment by 128 in tablespace PSAPTEMP wat does 128 denote?? 128 mb or kb.. Is it OK to add a datafile for teh tablespace