How do I remotely access a friend's Windows XP desktop using my ibook?

I hope I am posting this question in the right forum/thread:
I am not quite a newbie on the Mac, however when it comes to issues such as remote access, virtual private networks, etc., I am pretty much lost. I've even poured over the posts here to see if they answer any of my questions, but confusion is setting in, so I thought I'd just put my question out there to see if anyone can give me a simple answer:
I have a friend who keeps having trouble with anything and everything to do with her Windows XP computer, from passwords to router/modem configurations. When she calls, I need to stop everything I'm doing and drive to her house to try to resolve her issue. It would save me (and her) a lot of energy and heartache if I could merely remotely access her computer (she has windows xp home edition) to help her out.
What is the best way to remotely access her PC from my MAC?
Thanks in advance for your help!
ibook G4   Mac OS X (10.4.10)  

Microsoft provides a Remote Desktop Client for Mac OS X. Check it out here - http://www.microsoft.com/mac/downloads.aspx?pid=download&location=/mac/download/ misc/rdcupdate103.xml&secid=80&ssid=10&flgnosysreq=True
For actual connection, I have not tried this, but if you get her public IP, you should be able to connect to her PC.
Macbook   Mac OS X (10.4.10)  

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