How do I remove a purchase that I didn't make

Some downloads are showing up on my account that I didn't purchase.  How do I resolve this?

iTunes Store: What to do if your account has been compromised

Similar Messages

  • How do I cancel a purchase that I didn't approve

    How do I cancel a purchase that I didn't approve

    Any app that is purchased with your Apple ID - that must have used your password in order to download it - is considered to be approved by the terms of sale in the app store and iTunes - or else how could the purchase have been made?
    Was your ID used and your password entered? If so, you approved it. If someone else installed an app or made a purchase without your approval - that's not Apple!s fault.
    Try here.
    http://www.apple.com/emea/support/itunes/contact.html

  • How do I remove a filter that I didn't mean to set?

    I blocked an ad that was running and didn't realize that it would block the program/show that I was trying to run/watch. How do I remove the filter that I had set?

    Which ad blocking add-on?

  • TS1424 How do I dispute an app purchase that I didn't make?

    I received a charge for 3 apps that I didn't purchase...what do I need to do to resolve this?
    Thank you,

    You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • I just logged in to my itunes and theres an app purchase that I didn't make? What do I do?

    Hi,
    got some itunes gift cards for my birthday. I still had like $24 left when I opened up my itunes today it showed that and then outta nowhere it said I only has $2 and change left. I didn't spend any of it. Check my email and there was apparently an app purchase on the 7th or 8th for some poker app and chips. I didn't make the purchase. What do I do? I know something is wrong because when I tried to log in it said that my account had be disabled for security reasons. Who do I contact about this, and how?
    Thank You.

    I just remembered some more information actually, my brain obviously isn't working. There is a way to report issues within iTunes via your purchase history. You go into your account > purchases > purchase history, and at the bottom is a button which says "Report Issue" or something like that. Less direct, but I also forgot to mention that the number above will get you to anything Apple related, and the people you eventually speak to are extremely knowledgable and friendly.

  • I have been billed for in-app purchases that I didn't make - what do I do?

    I ahve been billed for an In-app purchase I didn't make - my account wa shut down - what do I do??

    Contact Apple and see what they can do about it (maybe a refund)
    Change your iTunes password

  • How do I remove a purchased app completely,

    How do I remove a purchased app completely,from all apple devices

    You can delete it from any device that it is on by pressing and holding it on the device's homescreen for a second or two until they shake and then tapping the 'x' on its top left corner, and you can delete it from your computer's iTunes library by selecting it and pressing the delete button on your keyboard. You can also hide it from the Purchased tabs on your devices so that it doesn't show for redownloading (you can't permanently delete any item from your purchase history) : http://support.apple.com/kb/HT4919 - if a device is on iOS 7 you will probably then need to log out of your account on it by tapping on it in Settings > iTunes & App Store and then log back for it to disappear from the Purchased tab

  • How do I remove a song that is on my device but not in my selected library?

    How do I remove a song that is on my device but not in my selected library?

    There is no way to delete songs from an iPod.
    Nothing will be touched on your iPod in regards to iTunes content with the first sync with iTunes on your new computer if you transfer your iTunes library from your old computer to your new computer following the simple instructions included with the link provided. Certainly as a Windows user you maintain a backup for all important data which should include your iTunes library? Important regardless the platform but even more so with Windows due to constant virus, adware, and spyware concerns. Or do most Windows users start with a new computer from scratch without transferring any data from an old computer to a new computer due to constant virus, adware, and spyware concerns?
    iTunes includes an option to transfer iTunes content that was purchased from the iTunes store only from an iPod - really. As the largest distributor for music and as #1 by far in MP3 player sales, this is required by those who own the distribution rights for the music. Part of an effort to prevent or minimize stealing music by those who own the distribution rights. 

  • I'm new to Photoshop Elements and just getting started.  While in the organizer I have one group of photos up to learn with and now it says Edit in Progress with a padlock icon.  How can I remove this so that the photos will be restored to normal?

    I'm new to Photoshop Elements and just getting started.  While in the organizer I have one group of photos up to learn with and now it says Edit in Progress with a padlock icon.  How can I remove this so that the photos will be restored to normal?

    Go back to the editor and close the photo there.

  • I bought an iphone 4 used. I installed ios7 before I realized that the previous owners e mail and password are still in the phone. How can I remove this so that I can use the cloud and "find my phone " features?l an

    I bought a used iphone. I installed ios 7 before I realized that the previous owner's email and password are still in the phone. How can I remove them so that I can use the icloud and "find my phone" feature?

    Thanks so much! It will be kinda weird to contact the person directly, but I guess I will give it a try. Is there anything that I can refer her to in this discussion to let her know I am legit, and not a creeper? Also, I don't know if you can answer this or not. When I plug my phone into itunes, and it says that it is backing up, does that mean that it is going into the other person's cloud, since I cannot access it?

  • How can I reload previous purchases that are lost of iPod

    How can I reload itunes purchases that are lost of both my ipod and my computer?

    Use the form on this page to request a free redownload, or use the Transfer Purchases feature if applicable. If neither of these works, you will need to purchase the content again to get them back; Apple needs to pay the copyright holders for each download from the iTunes Store other than podcasts, album artwork, and iPod touch/iPhone applications.
    (38729)

  • HT1349 How can I get my purchases that were made on another computer?

    How can i get my purchases that were made on another computer?

    Are you sure this question belongs in this section (Apple Support Communities > Servers and Enterprise Software > XServe & Servers > Discussions)instead of, maybe, iTunes?

  • How can I get my purchases that I had under another email address tranferred to current email?

    How can I get my purchases that I had under another email address transferred to my current email?

    Do you mean that you created another account?  If so, why?
    You cannot consolidate accounts.

  • How do i remove itunes purchase

    hi, i need help. how can i remove itunes purchase??? every month it auto deduct my credit card how to i remove

    If you mean stopping an auto-renewing subscription then there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098

  • Does anyone know how to permanently remove a device that is trying to pair with my computer? I don't know what this device is or where it came from. I just want it gone. Thanks

    Does anyone know how to permanently remove a device that is trying to pair with my computer? I don't know what this device is or where it came from. I just want it gone. This is the name of the device ArbAx6h2P6.

    If it's a bluetooth device:
    Bluetooth: How to delete a paired device:
    http://support.apple.com/kb/ta27116

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