How do I remove Adobe creative cloud with broken uninstall links

How do I remove creative cloud with broken uninstall links

Thanks Nitin but I don't want to delete Illustrator as it is installed as part of the Adobe Technical Communication Suite and is under that licence, not the Creative Cloud licence. The version ends with a 0 which in another thread I was told by an Adobe person confirms it is perpetual licence version, not the CC version.
The CC installation has no installed apps under the CC licence.
Is there any way from the Adobe end that your records can confirm I am not using any part of the CC licence I have?
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Similar Messages

  • I just bought 3 memberships for adobe creative cloud with the same ID, how can I install each membership in 3 different computers.

    I just bought 3 memberships for adobe creative cloud with the same ID, how can I install each membership in 3 different computers.

    Welcome to Adobe Forum,
    You have CC for individual purchased which can be activated on two machines by the same Adobe ID.
    How ever if you want to use it on more than two machine, you can cancel this order & buy the creative cloud for Team, in which you can buy the number of seats & assign them to as many user you would like to.
    Each user can activate it two times with 100GB of space as compared to 20 GB space for CC for individual.
    Regards,
    Rajshree

  • I am teaching a course that is 15 weeks.   How do my students get Creative Cloud with a commitment of only 15 weeks?

    I am teaching a course that is 15 weeks.   How do my students get Creative Cloud with a commitment of only 15 weeks?

    I think there is a plan that is month by month
    Cloud Plans https://www.adobe.com/products/creativecloud/buying-guide.html
    -and subscription terms http://www.adobe.com/misc/subscription_terms.html

  • How can I transfer Adobe Creative Cloud license to another Adobe ID?

    How can I transfer Adobe Creative Cloud license to another Adobe ID?
    I need to transfer a new Adobe Cloud license from our main Adobe ID to another Adobe ID we created as they need to be managed separatly.
    Thanks for your help
    Gadi

    Following up, David answered this question via PM:
    "This kind of process wouldn't apply to Creative Cloud because ownership works differently.  I was looking here http://www.adobe.com/misc/terms.html in the 6. Use of Service and Materials section and noted it does reference the service as being non-transferable."
    So with Creative Cloud for Individuals the memberships can't be transferred – but (per this related thread) you can easily move memberships around between users with Creative Cloud for Teams instead:
    http://forums.adobe.com/thread/1315010

  • Urgent: I just bought 3 anual pre paid memberships for adobe creative cloud, with the same Adobe ID.

    Hi I just bought 3 anual pre paid memberships for adobe creative cloud, with the same Adobe ID, I want to install each membership in one different computer, how I do it?

    One Adobe ID can be used to activate any CC subscription twice. So you need to have three  different Adobe ID for each of the pre paid subscription so that they can be used.
    If you keep the same ID for three CC, it will not activate the third time & ask you to de activate it from the previous one.
    You can return two of the subscription & buy them under different ID.
    Regards
    Rajshree

  • How do i delete adobe creative cloud

    how do i delete aDOBE CREATIVE CLOUD IT IS PLAYING HAVIC WITH MY SYSTEM

    Thanks Nitin but I don't want to delete Illustrator as it is installed as part of the Adobe Technical Communication Suite and is under that licence, not the Creative Cloud licence. The version ends with a 0 which in another thread I was told by an Adobe person confirms it is perpetual licence version, not the CC version.
    The CC installation has no installed apps under the CC licence.
    Is there any way from the Adobe end that your records can confirm I am not using any part of the CC licence I have?
    See www.grainge.org for RoboHelp and Authoring tips
    @petergrainge

  • How i can remove activation Creative Cloud from PC?

    I use Creative Cloud on my two home PC. And now i want upgrade one of them. How can i remove registration Creative Cloud from old PC?

    See the answer to the following posting for your options to deactivate:
    http://forums.adobe.com/message/6238799#6238799

  • How can I remove the creative cloud license which I added it by accdient?

    How can I remove the creative cloud license which I added it by accdient?

    You can canel A CC plan within 7 days from your account. Otherwise contact support by web chat.
    Mylenium

  • How can I restrict Adobe Creative Cloud to run for just one mac user?

    Can anyone help with this please ...
    (This is about how the Adobe Creative Cloud app works with OS X User accounts.  I have posted it on Adobe's Support forums, but nobody there had the solution.  Perhaps someone from the Apple/OSX end can help?)
    I'm running Adobe CC on a 2010 iMac (OS X Yosemite).  I'm delighted with it, however ...
    Several family members share the same iMac using separate user accounts.  Adobe CC seems to run on startup for all of them which is annoying for them as they get messages about updates etc, plus it takes up unnecessary system resources (particularly as we tend to use 'switch user' and Activity Monitor shows an instance of Adobe CC running for each user).
    It's not listed in the Login Items list under System Preferences->Users & Groups, so I can't disable it there for other users, However it appears as an icon in the menu bar for any/all users a few moments after logging in - so something is triggering it to run, but I can't see what. 
    How can I restrict Adobe CC to run just for my user account please?
    Thanks
    Richard

    The startup item is likely inside the /Library/LaunchAgents folder.
    It will be something named like com.adobe.creativecloud.plist.
    Move it out of the /Library/LaunchAgents folder into the User/Library/LaunchAgents folder for all the users that need it.
    I don't know if it will work, but as long as Adobe wrote the launch agent correctly, it will work. Given that it is Adobe we're talking about, my bet is no.

  • How can I install Adobe Creative Cloud successfully on Mac?

    I already subscribed to the Adobe Creative Cloud. I'm using a Mac Pro (Version 10.6.8, 4GB, 2.8 Ghz).
    However it seems imposible for me right now to complete the installation of the whole Adobe Creative Cloud. I started downloading Illustrator and it gave me so many errors that I looked for information in the Forrums, and the only decent answer that I saw was installing it as a Trial from Adobe's web page.
    I already tried that, even installing the whole from CS6 Master Collection from the Web, and it only install 5 of the 15 programs. I unistalled it and deleted all Adobe folders everytime it finished the installation, so I could try again.
    I really appreciate any help with this. Otherwise I have to cancel my subscription.
    Some of the errors that I get are:
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 45 error(s), 10 warning(s)
    WARNING: DW066: OS requirements not met for {3D46121C-A0E6-4259-B7E0-5127C218A096} Adobe SpeedGrade CS6 6.0.0.0
    WARNING: DW066: OS requirements not met for {5D76C825-9827-4D93-813E-6C3754D504B1} Adobe SpeedGrade CS6_AdobeSpeedGrade6.0en_USLanguagePack 6.0.0.0
    WARNING: DW066: OS requirements not met for {30FD541D-3C9D-41C4-B240-A994EE4E0231} Adobe Audition 5.0.0.0
    WARNING: DW066: OS requirements not met for {A7A95754-A63E-4052-8945-BBDC27009E7E} Adobe Audition_AdobeAudition5en_USLanguagePack 5.0.0.0
    WARNING: DW066: OS requirements not met for {4817D846-700B-474E-A31B-80892B3E92E3} Adobe After Effects CS6 11.0.0.0
    WARNING: DW066: OS requirements not met for {D3E89C12-49DE-4A2C-9D24-1A8D704679D5} Adobe After Effects CS6_AdobeAfterEffects11en_USLanguagePack 11.0.0.0
    WARNING: DW066: OS requirements not met for {42CED1DA-1C36-45D2-88C0-C32DB6B82B49} Adobe Premiere Pro CS6 6.0.0.0
    WARNING: DW066: OS requirements not met for {D094CE41-D4F5-473E-8915-B1D026CB193E} Adobe Premiere Pro CS6_AdobePremierePro6.0en_USLanguagePack 6.0.0.0
    ----------- Payload: {03740852-60C2-4B1A-A3DA-1EDB082C6401} Adobe Linguistics CS6 6.0.0.0 -----------
    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdiruNmvcVsi/Assets2/Linguistics/Providers/Proximity/11.00/NC-L3S4PNTX/ brzORTH40.hsp" to "/Library/Application Support/Adobe/Linguistics/6.0/Providers/Proximity/11.00/NC-L3S4PNTX/brzORTH40.hsp" (Seq 429)
    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 429)
    ----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
    ERROR: DW006: Apple Package failed to install successfully.
    ----------- Payload: {041FACCA-8EF3-42B0-AE11-24DBEE98624B} Adobe Player for Embedding 3.201 3.201.0.0 -----------
    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirOfx9n4rf/Assets1/adbeapecore.framework/Versions/A/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR" to "/Library/Application Support/Adobe/APE/3.201/adbeapecore.framework/Versions/A/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR" Error 0(Seq 14)
    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 14)
    ----------- Payload: {C5CA53A2-E722-4D76-B5AC-71522CC48AB3} AmericanEnglishSpeechAnalysisModels 3.0.0.0 -----------
    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirUMyvZ2RI/Assets2/en_US/en_US.am" to "/Library/Application Support/Adobe/SpeechAnalysisModels/CS6/en_US/en_US.am" (Seq 1)
    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 1)
    ----------- Payload: {E1C48031-9366-427F-AC04-535CEDAAD995} Acrobat X Pro  10.0.0.0 -----------
    ERROR: DW006: Apple Package failed to install successfully.
    ----------- Payload: {3D46121C-A0E6-4259-B7E0-5127C218A096} Adobe SpeedGrade CS6 6.0.0.0 -----------
    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirWWoGQ8vx/Assets1/universal/App/Adobe SpeedGrade CS6.app/Contents/MacOS/bin/cmt7.irf" to "/Applications/Adobe SpeedGrade CS6/Adobe SpeedGrade CS6.app/Contents/MacOS/bin/cmt7.irf" (Seq 461)
    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 461)
    ----------- Payload: {39C9FB9C-7A84-11E1-B574-D095DF20721F} Adobe Fireworks CS6 12.0.0.0 -----------
    WARNING: DF012: File/Folder does not exist at /Volumes/CS6 MstrColl/Adobe CS6 Master Collection/payloads/AdobeFireworks12-mul/OEM(Seq 3600)
    ----------- Payload: {76A4887E-7A85-11E1-88DE-92A96E70B8CF} Adobe Fireworks CS6_AdobeFireworks12en_USLanguagePack 12.0.0.0 -----------
    WARNING: DF012: File/Folder does not exist at /Volumes/CS6 MstrColl/Adobe CS6 Master Collection/payloads/AdobeFireworks12en_USLanguagePack/OEM(Seq 84)
    ----------- Payload: {4817D846-700B-474E-A31B-80892B3E92E3} Adobe After Effects CS6 11.0.0.0 -----------
    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirKN1zzgFO/Assets1/universal/Professional/Adobe After Effects CS6.app/Contents/Frameworks/libmkl_mc.dylib" to "/Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/libmkl_mc.dylib" (Seq 113)
    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 113)
    ----------- Payload: {42CED1DA-1C36-45D2-88C0-C32DB6B82B49} Adobe Premiere Pro CS6 6.0.0.0 -----------
    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirjXOhYL2e/Assets1/universal/App/Adobe Premiere Pro CS6.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL" to "/Applications/Adobe Premiere Pro CS6/Adobe Premiere Pro CS6.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL" (Seq 586)
    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 586)
    ERROR: DF037: Unable to delete directory "/Users/admin/Library/Preferences"(Seq 37)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryV2Command(Seq 37)
    ERROR: DF037: Unable to delete directory "/Library/Preferences"(Seq 36)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryV2Command(Seq 36)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Premiere Pro CS6/Adobe Premiere Pro CS6.app/Contents/Required"(Seq 32)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryV2Command(Seq 32)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Premiere Pro CS6/Adobe Premiere Pro CS6.app/Contents"(Seq 32)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 32)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Premiere Pro CS6/Adobe Premiere Pro CS6.app"(Seq 32)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 32)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Premiere Pro CS6"(Seq 32)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 32)
    ----------- Payload: {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0 -----------
    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirrUegOPTK/Assets1/Application/Adobe Illustrator.app/Required/Plug-ins/PDF Format.aip/Contents/MacOS/PDFFormat" to "/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Required/Plug-ins/PDF Format.aip/Contents/MacOS/PDFFormat" (Seq 237)
    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 237)
    ----------- Payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 -----------
    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirIX6VCblG/Assets1/Application/Adobe Photoshop CS6.app/Contents/Frameworks/libwu3d.dylib" to "/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/libwu3d.dylib" (Seq 13)
    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 13)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Linguistics CS6: Install failed
    ERROR: DW050:  - Adobe Player for Embedding 3.201: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 English Language Pack_AdobePhotoshop13-en_US: Install failed
    ERROR: DW050:  - Adobe SpeedGrade CS6: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Premiere Pro CS6: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe After Effects CS6: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe SpeedGrade CS6_AdobeSpeedGrade6.0en_USLanguagePack: Install failed
    ERROR: DW050:  - Adobe Illustrator CS6 Core_AdobeIllustrator16en_USLanguagePack: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Illustrator CS6 Core: Failed due to Language Pack installation failure
    ERROR: DW050:  - Acrobat Professional: Install failed
    ERROR: DW050:  - AmericanEnglishSpeechAnalysisModels: Install failed
    ERROR: DW050:  - Adobe Premiere Pro CS6_AdobePremierePro6.0en_USLanguagePack: Install failed
    ERROR: DW050:  - Adobe After Effects CS6_AdobeAfterEffects11en_USLanguagePack: Install failed
    ERROR: DW050:  - Acrobat X Pro : Install failed

    The Processor is a 2.8 GHz Intel Core 2 Duo.
    Is it the reason? What kind of computer do I need?
    Thanks

  • Is there a way I can still use Adobe Creative Cloud with my Chromebook?

         I bought a Google Chromebook not realizing that I cannot download almost anything to my computer because it is not compatiable with my computer software. Is there any way that I could still use Adobe Creative Cloud or will I just need to get a refund along with a new computer?

    Is there any way that I could still use Adobe Creative Cloud or will I just need to get a refund along with a new computer?
    Sadly, no.
    The Chromebook runs the Google Chrome OS and is designed to exclusively use apps from the Chrome Web Store.
    It will not run any Adobe Creative Cloud apps (which require Windows or Mac OS X operating systems).

  • If i remove Adobe Creative Cloud...

    If i uninstall Adobe Creative Cloud, Will it also remove all other apps i installed using the software?

    Hi Jasonhasitall,
    Welcome to Adobe Forums.
    Uninstalling Adobe creative cloud app will not uninstall your installed Adobe applications.
    Thanks.

  • How i can pay again creative cloud with the same number account.

    Good afternoon, i would like to know how i can pay again creative cloud if the last time they try to get the money from my bank was imposible cause was empty. Now i have the money in the bank with the same account, but its automatic so now i cant do it for myself. Somebody can help me? thanks so much. Cesar Cordero

    Hi Cesar,
    Please contact the support through call/chat for billing issues.
    Contact Customer Care
    Regards,
    Sheena

  • Adobe Creative Cloud will not uninstall

    I bought a new macbook last week, so I used the Migration Assistant to transfer all my stuff from my old macbook to my new one.
    Now, Adobe Creative Cloud doesn't work and neither does Photoshop CC. (Photoshop CC is a free trial)
    1. Everytime I turn on my computer or click Adobe Creative Cloud in my applications folder, it always says "Adobe Cloud is needed to resolve this problem. However, it is missing or damaged."
    2. I try downloading it again, but it repeats the message above.
    3. I try to uninstall it, but it says "Uninstallation of Creative Cloud completed with errors." It doesn not uninstall.
    I don't know what to do, I thought this was fun at first, but now I just want to get rid of it. I really want to just put everything in the trash bin, but I don't think it's recommended.
    Also, I don't have any back ups of my computer.
    thanks

    Mac migration (or Time Machine) does not always work with Cloud programs
    Uninstall... run the Cleaner... Restart your computer... Reinstall
    -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
    -using the cleaner after uninstalling and before reinstalling will usually help
    -http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • How can I remove a Creative Cloud Free membership from my account?

    Thanks in advance for any help.
    I have Creative Suite 6 installed.
    I started to use CC and decided I didn't want it anymore, so I let the account lapse this month.
    The computer automatically switched now to a Creative Cloud Free membership, but how can I remove this?
    Now when I launch Acrobat, for example, it asks me to renew my subscription. Well, I don't want to!
    Help!

    Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    You MAY need to uninstall the Cloud and run the Cleaner
    -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
    -http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
    You MAY also need to deactivate your old software and reinstall and activate again
    -Cloud takes over https://forums.adobe.com/thread/1584746

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