How do I remove an active phone from my itunes account

Long story short...One of my kids logged into our iTunes account ON my grandmothers iPhone.
We thought it was removed from our account, however, last night my husband was trying to activate his new work iPhone. He didn't complete it.
Fast Forward to this morning, all of my husbands work texts are going to my grandmothers iPhone.
I want to remove her phone from my itunes/icloud account and I simply cannot find the information on how to do so.
My husband is not getting ANY of his texts from work today...they are all going to my grandmas iPhone.
any help at all is well appreciated!!
Tiffany.

Hi Restore iphone back to Factory Settings the iphone than you have problems with use the same Apple id & password then you will get all the Apps & Data back. But before you do this go to itunes on iphone bottom of page Sign out of itunes then Sign back in with the correct Apple id if you still have problems do the Restore. Cheers brian

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