How do I remove apple mobile support software from windows 8.1 as it refuses to go using control panel uninstal

I am having update problems with itunes on a windows 8.1 computer. I am told to remove all apple products and re-install itunes but I cannot uninstall apple mobile support

Try using the fixit from the following Microsoft document to remove Apple Mobile Device Support:
Fix problems with programs that can't be installed or uninstalled

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  • I am having trouble connecting my Iphone to Itunes. How do you turn on apple mobile device on a window computer

    Anyone know how to turn on Apple mobile device on a windows computer. I connected my phone and it was recognized initially then when I performed an update to Itunes it no longer recognized my phone.

    Have a look at this support document, it may help http://support.apple.com/kb/TS1567

  • Is there an update for Apple Mobile Device driver on Windows 7?

    is there an update for Apple Mobile Device driver on Windows 7?

    Hello Ken C.,
    Thanks for using Apple Support Communities.
    Apple Mobile Device Service is included in the installation of iTunes.  As long as you have the most up to date version of iTunes on your computer, you will have the most up to date driver.  Are you having any issues with iTunes and syncing your devices?
    How to restart the Apple Mobile Device Service (AMDS) on Windows - Apple Support
    Happy Holidays!
    Alex H.

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  • When updating to  itune 10.5 I get this error message ,older version of bonjour can not be removed, and older version of apple mobile support cannot be removed, any one know how to fix this.

    When updating to  itune 10.5 I get this error message ,older version of bonjour can not be removed, and older version of apple mobile support cannot be removed, any one know how to fix this.

    1) The older version of Bonjour can not be removed. Contact your technical support group.
    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
    Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
    (If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

  • FATAL Error...  When trying to remove Apple Mobile Device Support (AMDS).

    FATAL Error... When trying to remove Apple Mobile Device Support (AMDS) on my windows xp. I tried to update iTunes to update my iPhone software and it told me to uninstall iTunes and AMDS for a newer version. Now I get a fatal error and I can't sync my phone. What should I do?

    FATAL Error... When trying to remove Apple Mobile Device Support (AMDS) on my windows xp.
    We've made some progress with some of those in recent days, Stop. It looks like (with some of them), the trouble is caused by trouble with the HKEYCURRENTUSER registry keys associated with your usual XP user account.
    If that's what is afoot, the following technique may be of some assistance.
    Head into your User Accounts control panel and create a new user account with full administrative rights. Log out of your normal account and log into the new account. (Don't use fast user switching to move between accounts.)
    Inside the new account, head into your Add or Remove Programs control panel, and attempt to uninstall AMDS from there.
    Does the uninstall go through without the fatal error in the new user account?
    If so, *staying in the new user account,* do a complete uninstall of iTunes and related componentry as per:
    [Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP|http://support.apple.com/kb/HT1925]
    (You'll need, in particular, to do the reinstall of iTunes from inside the new account. Experience of the last two cases of this indicates that if you try the reinstall from inside the usual user account, AMDS just silently fails to install.)
    If everything seems to have reinstalled correctly, log out of the new account, and log back into your usual account. Try launching iTunes in your usual account. Does it launch properly in there now?

  • TS5376 When I try to remove "Apple Mobile Device Support" I get a "Fatal error during installation" message.  I have windows XP

    The program will not start because MSVCR80.dll is missing.  I am trying to unistall I tunes and then reinstall it because the latest upgrade did not work.  I was able to remove "Itunes" and "apple Software update' but when I tried to remove "Apple mobile device support" I get a "fatal error during installation" message.

    First try a repair install of Apple Mobile Device Support. If that goes through successfully, restart the PC and see if you can now uninstall Apple Mobile Device Support.
    If the Repair install doesn't help, try using the fixit from the following Microsoft document to remove Apple Mobile Device Support:
    Fix problems with programs that can't be installed or uninstalled

  • I accidentally removed my apple applications support program from my computer how do i get it back on?

    I had very little memory on my C drive and had to remove some programs to free some up but by accident i removed Apple applications support. How do i put it back on or do i have to remove and re-install the whole itunes program to get it to work again?

    We can get it back in without doing an uninstall/reinstall, if you like.
    Download and save a fresh copy of the iTunesSetup.exe installer to your hard drive.
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup". WinRAR will expand the contents of the file into a folder called "iTunesSetup".
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you? If so, does iTunes launch properly now?

  • HT1925 Cannot remove Apple Mobile Device Support from Control Panel

    I am trying to reinstall iTunes.  Followed all instructions but still cannot remove Apple Mobile Device Support from the Control Panel. Help.

    Ad2Mollie wrote:
    No error message, the option of uninstall does not come up when I choose MobileMe Control Panel in the Control Panel
    If you have a Change option that may lead to Uninstall as one of the choices. See also note 2 of Troubleshooting issues with iTunes for Windows updates.
    tt2

  • HT1923 I am trying to uninstall itunes and at the point where i try to remove apple mobile device support it never completes and the timer goes backwards?

    I am trying to uninstall itunes and at thepiont where I try to remove apple mobile device support it never completes the timer goes backwards?

    First try a repair install of Apple Mobile Device Support. If that goes through successfully, see if you can now uninstall Apple Mobile Device Support.
    If the Repair install doesn't help, try using the fixit from the following Microsoft document to remove Apple Mobile Device Support:
    Fix problems with programs that can't be installed or uninstalled

  • HT1925 Removing Apple Mobile Device Support

    when trying to remove Apple Mobile Device Support, I get a message "fatal error during installation".  What is next step?

    Try using the fixit from the following Microsoft document to remove Apple Mobile Device Support:
    Fix problems with programs that can't be installed or uninstalled

  • HT1926 Trying to repair a botched ITunes update, following dicrections, keep getting "fatal error" when removing Apple Mobile Device Support. Can't get past this step to reinstall. Any advice? Thanks!

    Trying to repair a botched ITunes update, following dicrections, keep getting "fatal error" when removing Apple Mobile Device Support. Can't get past this step to reinstall. Any advice? Thanks!

    Hey there!
    I've spent the best part of the day unpicking this huge mess from the upgrade I completed last night - what a nightmare. I followed a tonne of advice - [actaully, this link was really helpful to me]: http://pcsupport.about.com/od/findbyerrormessage/a/msvcr80-dll-not-found-missing -error.htm however, I still could not fix the **** thing - and that was following basically a day of uninstalling, installing etc.
    In the end - I completed a system restore taking my computer back about five days, and just ignoring the new upgrade with itunes until they can get this fixed.
    I hope that this might work for you and anyone else reading this. It nearly drove me to drink [!]. I seemed to get past one error message and have it replaced by another - so the system restore was basically the last resort.
    Good luck - !

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