How do i remove jammed cartridge?

how do i remove a jammed cartridge without damaging the machine?

Please read this post then provide some details. What printer model?  Did you install the black cartridge in a color slot or vice versa?
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Similar Messages

  • OfficeJet Pro 8600 Plus fried by thunderstorm - how can I removed ink cartridges

    A thunderstorm last week fried the power supply of my OfficeJet Pro 8600 Plus. The printer is beyond economical repair so I have ordered a new printer.
    With no power, the ink cartridge carriage is stuck in the far right position where it is impossible to remove the four relatively new ink cartridges. Ink is not cheap ... would like to be able to salvage the ink cartridges from the disabled printer but cannot figure out how to release the carriage.
    Any sugguestions would be appreciated.
    This question was solved.
    View Solution.

    Hello ,
    Welcome back to the HP Support Forums!
    Sorry to hear about the Officejet 8600 taking that kind of damage in a storm. Regarding the inks not being accessible, the only thing I can think is to reference the carriage jam support guide.
    A 'Carriage Jam' Message Displays on the Printer Control Panel
    The only thing I can really offer as a suggestion is try manually moving the carriage over. If it is locked into position and are unable to move the carriage, if you fell comfortable, use a screw driver to "assist" the carriage to move. Since the printer is damaged and you are already planning / have replaced it, it wont hurt it.
    Cheers,
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Photosmart 8230. How do you Remove the print heads for cleaning?

    Hi guys, I have a Photosmart 8230. After a few lines of printing the black ink fades to almost nothing, all the colours are perfect. There are no error messages. I have done the self cleaning and alignment procedures and wasted a lot of expensive ink. The test page comes out with streaks on the black only. It has been suggested that I take the print head out and immerse it in hot water as a last resort. The question is, how do I remove the printhead? or should I use it as a sea anchor!!
    This question was solved.
    View Solution.

    I just did this to a HP Photosmart 8250 which is in the 8000 series range. I assume they are similar. I was an appliance repair man and have done a lot of other tings in my life, so I decided to take a shot at repairing my 8250 rather than junk it. For 3 Years it was great, only one paper jam, and fast great photos, so I didn't want to give up on it. HP will not repair printers for us, I think because it is too labor intensive, and they can sell a new one for what it would cost.
    I actually fixed my HP Photostat 8250. Its working but the color printing is not as good as it was, yet, but I am hoping that will improve as all of the colored inks work their way through the system.
    Taking one of these apart and putting it back together is like a Chinese puzzle, so its appropriate that they are made in China. Most of the parts inside can be easily damaged if you are not careful. The covers have very clever ideas to their design and how they snap in place. Take your time with the covers and use small tools.
    Getting it back in working condition is another matter. There is a 6 circuit pump and more than a few feet of tubing. I had the side covers off while I tested it and this pump seems to work in both directions. This pump is inside the left side cover. There is another motor with a timing wheel of some kind that stops and starts in both directions at the same time the printhead carriage is whipping back and forth printing. There are other motors also. These things are ingenious. It is surprising that I bought it for less than $100 on sale. It looks like a $1000 piece of equipment inside.
     It would probably be a good idea to not remove the left side cover, but if you do, be very careful around the clear timing wheel. it looks delicate. Below is from an email I sent to a friend and I am revising it to make sense. Remember this is something that really requires training to do this, but I see people today that have the guts to tackle all sorts of projects, so for what its worth, and you asked.
    Under the right side cover is a motherboard, with a bunch of cables plugged into it, small, larger and even ribbon cables. I found it necessary to remove the motherboard. I had a bit of experience working on Canon printers and I would also suggest you take digital pictures as you go so you can view them on your PC. I am also going through this because I don't like being told we can get anything repaired correctly today, its ridiculous that these printers have become just more throwaways. If you want to do this, as a guide, I must have spent 8 to 10 hours doing this, but now I could do it again in 2, that is the learning process.
    Once you get the top off the printer, you will see the printhead carriage. The carriage will be to the right side. The printhead is retained by two screws at the front, (take pictures) a spring clip at the rear and two screws that hold a plastic cover over the six ink hoses that plug into the printhead, its a manifold strip affair. You have to unplug the manifold to remove the printhead, but now I am not 100% sure its necessary to remove the printhead? The ink gunk you will see after you move the printhead to the left is no doubt most of the problem.
     Probably after the hot water treatment as described below, the built in printhead cleaner will be able to resume cleaning the printhead, after the hot water cleans the gunk from IT.
     I removed the printhead like I say below, but first do this. Under the printhead there is a little carriage with a patch of foam rubber that cleans the print head nozzles.This little device works back and forth while cleaning, but while it is parked, with the printer off, it is forward and you won't be able to move the printhead. Use a flashlight to be sure and you will see how to push the cleaner carriage  to the rear and then move the printhead carriage to the left. THEN, you will see the gunky ink mess that has accumulated. This gunky mess I think is the main problem. There are also some felt pads below the cleaning device to absorb some of the ink gunk. I don't know how the HP techs do this, but I used the hot water method below, I had nothing to lose. I would move the printhead first and then you can decide about removing it. I would make sure not to get any of the electronics wet and why I removed the motherboard and why I say take photos. Its hard enough to remember where the different screws alone go, when you are doing this. It can be done, mine is working, even if not perfectly, YET.  You need to be very careful with your fingers, because it is hard to find space to hold onto the printer and whay it might be a good idea to not remove the left side.
    They are so complicated, its just a matter of time before they get gunked up with ink and the printhead begins floating in the mess. I had nothing to lose so I removed the printhead, carefully, taped up all the hoses so they didn't dry out, Then I removed the motherboard to keep it from getting wet, THEN I held the messy ink end under the HOT water in the laundry tub and flushed out enough ink to dye a bathtub full of water. The hot water worked well. Then I let it all dry out. There are some delicate procedures to all of this and it takes time. I think that is why its very hard to find anyone to fix them. Its labor intensive and probably why HP won't repair them.  The print section is the problem, and why I won't buy an All in One printer, Fax, and Scanner. I do buy the extended warranty's now. If you tackle this, take your time, take photos, and good luck. By the way, the 8250 uses O2 print cartridges, is that the type of printer you have, but a lot of this applies to other printers and other brands, and I bet I am not the only one to do this. Before I started this the diagonstics showed no problems, so I assumed it was the the ink aspect of the printer, and not an electronic of mechanical problem. I hope this helps.
    ----- Original Message -----

  • How do I remove multiple apps from iPad

    I have a laptop that both my son and I use which has iTunes on but has 2 accounts ie my son's and mine. When I set up my iPad 3 I transferred my apps across from my iPhone via the iTunes laptop but I appear to have also transferred across my son's apps from his iPhone on to my iPad. Now although i have gone through the ipad and deleted my son's apps on my ipad when I go to update apps it still shows updates to his apps which just sit there. How do I gt I get rid of them please?
    Regards
    Sparky

    Thanks James for your prompt reply but how do I remove the apps for my son that are waiting on my iPad app store to be updated. I have changed to manual the setting on my iPad .

  • How do i remove the printhead on hp 1600xi all in one printer?

    I keep getting the message remove and check cartridge on the display of my hp 1600xi all in one printer. I've replaced the ink cartridges. Turned it off, and on. Unplugged it, and plugged it back in. I still get that message. The only other thing that I can think of is to replace the printhead. Any suggestions on how to do this?

    Hello jrfirepup, and welcome to the HP Forums.
    I see you are looking into printhead options.  This particular model of printer has built-in printheads, making them non-removable.
    I would recommend removing the cartridges and performing a power reset.  Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
    I would also suggest this document on Ink Smears or Streaks.
    Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums.
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • 1D M4 how do I remove lens after broken lens release button

    During a weding shoot the leans release button brok. How do i remove the leans?

    You may need to call Canon.
    The mounting ring on the lens has a tiny hole in it.  The lens flange on the body has a tiny spring-loaded pin.  When you mount a lens (red dot on lens lining up with red dot on body) that pin is pressed into the mounting flange until you rotate the lens far enough that the hole aligns with the pin and the pin locks into the hole.  The sole purpose of the lens release button is to retract the locking pin.
    When you press the button, it pushes against a metal tab which pulls the locking pin back.  You may actually be able to see a tiny bit of that tab on the lens-facing side of the release button (through the tiny gap where the button fits into the body.)  If you can press that metal tab back, it will release the pin.   
    The release mechanism is fairly simple... it seems as if it'd be hard to break.  If the lens is trying to twist (somehow jammed) then it can make it so that the pin does NOT want to retract.  If I attempt to rotate a lens which is locked on my camera body I can feel just a very tiny amount of play (which is normal.)  If you're lens is jammed in and putting sideways pressure on the pin then it probably wont have any play at all - and that might make it hard to press the lens release.  
    Tim Campbell
    5D II, 5D III, 60Da

  • Hp Deskjet 6988 Wireless Printer Can't Remove Ink Cartridge. White piece in the way.

    Unable to remove ink cartridges there is a white plastic card in the way. It has icons of an arrow pointing to a circle and what appears to be a clock.
    How do I move it so I can replace my ink?

    Hi @Re-Creativity , and welcome to the HP Forums!
    I see you are experiencing cartridge issues. I would like to help!
    I would recommend starting with a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
    I'd then recommend this document:
    HP Deskjet 6988, 6988dt, and 6988xi Printers - Replacing the Print Cartridges
    Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • How do I remove apps from the cloud on iPad

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    James Ward4 wrote:
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    I'm afraid to count . I don't spend a lot time worry about it, but have on occassion gone in and hidden a few items. A handful of apps I know I never want to see again, plus some free music tracks that didn't pan out and some TV episodes that no longer have any value to me.

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  • I've had three laptops all connected to my itunes account, one was stolen, the other broke, how can I remove them from my itunes account?

    So, in three years, after getting an iphone and an apple account I've had to replace a laptop twice due to theft or damage. When I link my phone to my new computer, it asks me if I want to connect the computer with the phone and I say yes, but you can only have 5 devices connected to one account, since one was stolen, and the other laptop broke, how do I remove them from my account??

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  • How can I remove LABELS from my gmail account?

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  • How can we remove the following zeros from quantity field ?

    Hi All.
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    Hi,
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  • How can we remove asterix from the amount

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    Check out this link too:
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