How do I remove Norton Anti-Virus

I purchased my MacPro Early 2008 used, and it had Norton Anti-Virus on it. I deleted all the folders a number of months ago when I got repeated prompts on startup that the program needed to be upgraded, but apparently that did not uninstall it. I just tried to use the RemoveSymantecMacFiles https://support.norton.com/sp/en/us/home/current/solutions/kb20080427024142EN_En dUserProfile_en_us, but it will not accept my admin password. I'm guessing it wants the admin password of the previous owner, who I have no way of contacting.
Any suggestions for a work-around? Apparently it is keeping Super Duper from being able to back up my Mac hard drive so I need to figure this out.

When you buy a machine used, if it comes with the previous owner's stuff on it, the first thing you need to do is erase the hard drive and start fresh. You don't need the hassle of working through all the problems someone else has created - especially someone who would install Norton on their Mac!
Although written from the seller's perspective, rather than the buyer's, this should help:
How to prepare your Mac for sale

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How do i uninstall norton anti virus?

How do i uninstall norton antivirus

Hello Pete,
I also need to uninstall Norton. This statement is on the Norton support link that you provided above with a red alert symbol: "RemoveSymantecMacFiles removes all the folders created by Norton installers and any files within those folders. You shall lose all files that reside in those folders, including any you have created." https://support.norton.com/sp/en/us/home/current/solutions/kb20080427024142EN_En dUserProfile_en_us
Would you clarify what type of files that might be?
In my great ignorance, I installed Norton a couple of years ago and ran occasional whole system scans; Norton Firewall and Phishing Protection were also enabled. Could some of my personal files have ended up in a Norton folder? (I did not have the Norton Identity Safe program or Norton Zone....not even sure what the Zone is). I don't really want to search for and open Norton folders to check on files in case that would cause more problems. I went to the Norton Support site and Norton Forum, and didn't see an answer to my question. I didn't want to register for their forum unless absolutely necessary, but I am willing to do whatever research is needed. I did find this link from another Apple Support Community discussion but it doesn't say what type of personal files could be lost: http://www.macworld.com/article/1150466/uninstall_norton.html
A related question: At this time, I only have TM backup. It was when I was was learning how to create a bootable clone with CCC that I learned that I shouldn't have installed Norton. (I'm "behind the times" and trying to catch up.) Should I totally uninstall Norton AV before downloading and running Carbon Copy Cloner? Or since I have now "disabled" Norton's activity, is it ok to download and run CCC and then deal with the Norton. I read in another post that this Norton uninstall is not "trivial":
https://discussions.apple.com/message/19283561#19283561
Thank you so very much for any insight you can provide!

How to uninstall norton anti virus for mac

how to uninstall norton anti virus for mac

A little late to the game, but .sit files are Stuffit files as developed by http://www.stuffit.com/ Apple used to use this compression format, but does no longer, and no longer includes the free Stuffit Expander program made by Stuffit.com. If you need to extract an old .sit uninstaller, get it from Stuffit.com. And also any company making such a program for Mac OS X should seriously consider upgrading their downloads to be .dmg.zip files instead, which are more easy to extract on Mac OS X without downloading extra software.

Norton anti-virus slows down the start up time in Windows Vista

Hi,
please help, i am being driven to distraction by the slow start up time of my laptop.
I've only had it for a few weeks and don't use it for anything beyond producing word documents etc.
It has gradually been getting slower on startup and i suspect it has something to do with the Norton anti-virus software on it and the updates for norton that i have downloaded (thinking that this was the right thing to do).
Looking at the problems and solutions log on the computer the date that it really started to slow down coincides with downloading a norton update, which i have been unable to uninstall to check if this really is the problem.
Further i have tried doing a System Restore, my laptop was not able to complete.
I am stuck on the DOS screen for 10 mins with the message:
PXE-E32 FTFP open timeout
I have no idea what this means but the Problems and Solutions log says something about a system hang?
I have looked on the web for other anti-virus software and they all seem to have one problem or another and slow computers down on startup.
Does anyone know of a solution or do i just have to make a cup of tea when i switch my computer on and lace it with vodka till it has booted up completely!
I am a novice when it comes to using computers so would welcome any non-technical advice.
thanks
laura

Hi guys
I would like to add some words about my experience using the Symantec Norton Antivirus software.
I have used this software 3 year long. It was great because it supports one of the best virus filtering options BUT it really slow downs the operating system.
I didnt use it on with Vista preinstalled notebook but on Win XP and I have to say that the notebook boot process was halted for about 30sec-1min till the whole parts of Norton Antivirus software has started It was very annoying
However, I switched to AntiVir. This is software described by marina4000 and Im really happy because the boot performance increased.
So finally I would also recommend removing this Symantec Norton Antivirus software and to switch to the other free AntiVir software ;)
Bye

How do I remove Norton Antivirus *after* I have installed Lion?

How do I remove Norton Antivirus *after* I have installed Lion?
The Norton uninstaller is a PPC native app and Lion won't run it.
Thanks.

You should run the removal applicaiton that came with your installation. Read this from the Norton web site..https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?product=No rton+for+Mac+Products&version=current&lg=english&ct=united+states&pvid=f-mac&doc id=v64924250_EndUserProfile_en_us/
Norton AV 12 for Lion is available online.
If you want an AV program compatible with Lion then look at Intego Virus Barrier 6.

Norton anti virus

I just got the new imac with OS X 10.4.8. I moved my stuff from my old mac running OS X 10.3.9 via the firewire as asked during set up. The problem I am having is the Norton Anti Virus I was running in 10.3.9 will not run in 10.4.8. I removed the Norton folder from my applications and to the trash, but the yellow and black ying-yang symbol remains in my upper tool bar and it still wants to scan. I have to turn off the scan feature every time I sign on or I keep getting an error message till it is off. I can't find any way to uninstall this stupid thing, and I can not remove it from the toolbar at all. I sure hope someone can help me.
imac Mac OS X (10.4.8)
Cube Mac OS X (10.3.9)

baltwo wrote: "One other data point, NAV 7.0.2 is compatible with Tiger. "Not according to the following Symantec documents:
• "Compatibility between Symantec software and Mac OS X."
• "Symantec product compatibility with Mac OS X 10.4 (code named Tiger)."
The latter document states:"Currently, the following products are compatible with Mac OS X 10.4 (code-named Tiger):
• Norton AntiVirus 10.x.x for Macintosh
• Norton Personal Firewall 3.1 for Macintosh
• Symantec AntiVirus 10.x.x for Macintosh (enterprise product)
• Symantec Administration Console for Macintosh 1.0.1 (enterprise product)"NAV 7 was for Mac OS 9.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X

How do I remove Norton Antivirus?

I have a full version of Norton Antivirus. I had my suspicions last year when my MacBook acted funny and it caught a virus from 2 files that came from my PC. Well, I had OS X Tiger then and installed Norton Antivirus. Now I have Leopard and no longer want Norton Antivirus. My question is how do I remove Norton fully from my MacBook? I don't want any applications or any apps running in the background from Norton. Please help! Thanks
Message was edited by: sman02

This should help get rid of it all.
http://service1.symantec.com/SUPPORT/num.nsf/0/32a32f7274539a2288256c6b0078b851? OpenDocument

Norton Anti virus for OLD Mac.

Does any one know where I can download ( CD rom died along time ago) a copy of Norton anti Virus poss ver 9 i think thats the one that works with OS 8.1 > .I have a 1400c/166 power book that my wife uses for her MA. etc Some how we have aquired the virus w97M.Thus.gen via a MS word doc and is now corrupting any (poss only MS word doc s) attachments sent out . eg. all of the Ma. work.
please can any one direct me to some soft ware or solution.
Thanks in advance . J J apoligies if I am in the wrong fourm.

I don't know about anywhere Norton can be downloaded but you could try this link to Disinfectant which may work.
http://www.versiontracker.com/dyn/moreinfo/macos/1252
I hope this helps.
-Bob

Error message : Nortons Anti Virus could not load the scan engine

Having installed OSX Leopard on my MacBook. Nortons Anti Virus 10.0 displays the ERROR MESSAGE Norton AntiVirus Auto-Protect could not load the scan engine. Please run live update to get the latest version.(Code:6).
Have reinstalled the software and tried updates and i still get the same error message.
Any suggestions on how to remedy this problem ?

http://service1.symantec.com/Support/num.nsf/docid/2007102700270911?OpenDocument &seg=hm&lg=en&ct=us
if you followed those steps, my next step would be to contact Norton

Audigy 2 ZS Platinum Incompatibility with Norton Anti-Virus Prog

After successfully installing the hardware and software for Audigy 2 ZS Platinum, my Norton Anti-Virus Program quite working (it is part of 2004 System Works). I tried all suggested fixes recommended in the Norton Knowledge Base for this problem but nothing works. There is nothing in the Audigy 2 literature or on the box that says Audigy 2 ZS Platinum is not compatible with Norton but obviously Norton knows there is an issue. What can I do to fix this problem.

JohnZS wrote:
Hi all.
Normally I tend to help, but this time the tables have turned and I am looking for help.
My lovely Audigy 2 ZS Platinum PRO sound card was working lovley, no hickups or problems until I upgraded my monitor yesterday.
I have upgraded to a lovely CTX Triniton USB CRT monitor (to replace my old generic 7" monitor).
For some unknown reason EAX console nolonger works. It crashes with an error report.
"AppName: eax.exe AppVer: 2..8.0 ModName: unknown ModVer: 0.0.0.0 Offset: 0082ce85"
Surround Mixer no longer works either, in fact NONE of the Creative applications work, however the card works in games and music applications.
I am completely at my wits end. I uninstalled ALL of the drivers/applications and deleted the Creative directory. I am using the stock drivers and applications off the CD, but even THEY do NOT work!!!
HELP!!!
I reverted back to my old generic 7" monitor, but the problems still persisted!!
What is going on?
I did a full virus and spyware scan and that found NOTHING!!
Any help and advice would be appreciated.
PS I cannot reformat because I am using a RAID0 array which has important data on it.
Thanks
CTX Triniton USB CRT --> does USB mean, there are USB hub/controller(s) 'onboard' --> how many USB controllers more can be seen on device manager? Some of these may share IRQ with Audigy or its 'add-ons'.
Try to disable all those new USB controllers 'comes with monitor' or turn them OFF (from monitor panel) if it's possible. You can then later apply them easily.
<i>Also, did you install some software bundled with monitor. Thse may have changed some files to newer or older versions. Try re-installing SP2/directX/patches for OS.</i>
.jtpMessage Edited by jutapa on 09-08-2005 :23 PM

How do you disable your anti virus to update to 5.1?

How do you disable your anti virus to update to 5.1? And is it on your computer or iPad?

The iPad doesn't have antivirus, so it won't be on there. If you are downloading the update via your computer's iTunes then how you disable you antivirus and firewall software will depend upon what the software is - Kaspersky, Norton, McAfee, ... ? If you know whose it is then somebody on here might have the same software and be able to tell you.

Norton Anti-virus-Unable to Live Update (Virus Def) Error/Java 1.4.2

Hello all.
I have Norton Anti-virus 10.1.1 running on my iMac, Live Update has always been set on "auto" scheduling.
Until these few days, I have difficulties Live Updating the latest virus definition, I will get this error message window:
Updating Error
There was an error performing the update (OK button)
I emailed Symantec and got a reply, saying the problem could be due to Java 1.4.2, they ask me to re-install Java 1.4.2
However, a check at Apple's Download site reveals no single stand-alone Java 1.4.2 installer, only updates. Is Java 1.4.2 part of the current OS or was from previous OS?
Anyway when I tried downloading the Java 1.4.2 Update, my iMac refuses, in the installer it says:
You cannot install Java 1.4.2 Update 1 Package on this volume. This volume does not contain a version of Java that needs updating.
So if Java is the problem like what Symantec Support points out, how can I re-install Java 1.4.2?
Thanks and cheers

1. You wrote: "Also, to the previos post, I trashed all the Java receipts and still unable to (re)install Java 1.3.1 and 1.4.2 Release 2, I think the console results say it all, I have Java ver. 1.5, right?"If you see the same output as I provided, then you should have the same version: that should be obvious.
Don't touch anything in the Receipts directory unless you know what you're doing.
2. You wrote: "Dr. Smoke, not exactly sure how to go from here where you point to the URL, about checking the console messages/logs for Live Update? Can you help provide some pointers."The instructions I provided earlier, as well as my FAQ, are self-evident. You should not need any additional pointers. Re-read my instructions then re-read my FAQ.
Paraphrasnig what I wrote earlier: If you see the Live Update error again, check the ends of the logs cited in my "Checking Console for clues" FAQ for any messages related to LiveUpdate problems, e.g. messages citing LiveUpdate that were written to the ends of the logs I cite in my FAQ at the time the problem occurred. If you check immediately after the problem occurs, the messages — if any — would be at the end of the log.
What could be clearer than that?
3. I suspect the Java 1.4.2 info you were given earlier by Symantec was a red herring, i.e. a false lead. Console-related messages as noted in point 2 above would be helpful.
4. You might want to perform a general checkup for some common troublemakers: run the Procedure specified in my "Resolving Disk, Permission, and Cache Corruption" FAQ. Perform the steps therein in the order specified.
5. Likewise, following the Symantec advice to download the virus defs once and then trying again in a week or so isn't a bad idea.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X
Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
I may receive some form of compensation, financial or otherwise, from my recommendation or link.

Time Machine and Norton Anti Virus

I started getting error messages from Time Machine after I installed Norton Anti Virus. Norton found virus issues on the Time Machine Disk, but on on the Mac from where all the files originated.
Are there particular settings I need to use them together?

Don't allow Norton to touch your TM backup volume. Unless your employer requires you to use anti-virus software I would recommend uninstalling it. There are no Mac viruses. The software is really not necessary.
If removing it is not an option for you, then be sure Norton does not attempt to check your TM backup volume. If it does it will misunderstand the content of certain files used by TM. If it makes any changes as a result of this your entire TM backup will become useless (and may be so already.)

Norton Anti Virus says Firefox Memory is 108MB. What this means have you downloaded my documents or visited websites?

Sir,
Yesterday Norton Anti Virus message came as "Firefox Memory 108MB" What this means, is it you have downloaded any documents from my desktop or from my visited websites is not known.
So kindly clarify and clear my doubt.
With Regards,
pubba
03-03-2012.

Screenshots: https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem
Norton monitors activities on your system including the resources used by files/applications on your system. Below are links that explain the items and how to configure them. These are measurements taken by Norton only.
*About (Norton's) System Insight: https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&product=home&version=1&pvid=f-home&docid=v23920532_NAV_Retail_BB_2012_en_us
*{Norton's) General Setting (''read section "Performance Monitoring"''): https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&docid=v15978338_NIS_Retail_2012_en_us&product=home&version=1&pvid=f-home
*Configure Norton settings: https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=v1028331_NIS_Retail_2012_en_us&lg=english&ct=united%20states&product=home&version=1&pvid=f-home
*About (Norton's) Performance Alerting: https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=v36700885_NIS_Retail_2012_en_us&lg=english&ct=united%20states&product=home&version=1&pvid=f-home
*Configuring (Norton's) Performance Alerts: https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=v36700888_NIS_Retail_2012_en_us&lg=english&ct=united%20states&product=home&version=1&pvid=f-home
'''''Any other questions about Norton and/or Norton alerts should be posted on the Norton user forum''''': http://community.norton.com/t5/user/loginpage
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.org/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*'''''Adobe PDF Plug-In For Firefox and Netscape''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.org/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.org/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

After registratoin i did not get my license key for norton anti virus

after registratoin i did not get my license key for norton anti virus so how can i get this...?

This forum is only to discuss how the forums operate, not products and not sales
You are going to have to continue with Adobe via chat, nobody here can help with a sales problem
Is this the link you used for chat?
I don't know if it will be any better... but maybe?
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

How do I remove Norton Anti-Virus

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