How do I remove previous editions (8, 9 , 10, 11 and 12) of Elements?

I currently have Elements 14 installed and my computer is not happy. The techie working on my computer as tried to remove the old software but neither of us have been successful.  All of the copies were legally obtained and paid for but I no longer have the discs.

Elements 14? Wow, you are ahead of the curve.
Unfortunately the answer to your question depends on what the techie did. In windows you must use control panel to uninstall PSE. On a mac you absolutely must use the uninstaller found in the folder for each version in your applications folder. Attempting to do it by other means can create a huge mess.
So without knowing what was done, the first thing is to try to uninstaller normally. If that fails, come back and we'll walk you through doing it the long way.

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