How do I remove STARTXXL when opening Firefox?

When I open Firefox 5 I am greeted by a page inviting me to 'customise' my start-up. I live in the UK and this product is very much aimed at the US market. i just don't want it but re-installing firefox has no effect.

Does the following article help?
* [[How to make Firefox automatically dial up]]

Similar Messages

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    Resolved issue by
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    Does the following article help?
    * [[How to make Firefox automatically dial up]]

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    Hello,
    Try following the guide here:
    * http://malwaretips.com/blogs/appshat-virus-removal/
    It seems you may need free antimalware tools such as :
    * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
    * [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page])

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    This issue can be caused by an extension that isn't working properly.
    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode
    *https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

  • Avast detects URL:MAL when opening firefox.No issue with IE or Chrome,after troubleshooting realized problem is NoScript addon.Can it have been infected?

    avast -network shield
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    Hi Tyler,
    Thanks for quick reply
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    With this option modified, the pop up from avast didn't appear any longer when opening Firefox.
    However I noticed that both Chrome and IE were set to work on the same "use system proxy settings" and they weren't causing problems...so I assumed the problem still has to be with firefox.
    After changing back the option in firefox to "use system proxy" I got again the notice, but saw that when opening firefox in safe mode the issue was gone again.
    I tracked it to the no script addon, after removing it, the issue disappear regardless of proxy config settings...when I reinstall it, it appears again.
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  • I Hate Bing and when I click on a Firefox NEW Tab and search I keep getting Bing results, I used to get Google which I would like back, my homepage when opening Firefox is not Bing but all tab searches retrieve Bing results.

    My homepage when opening Firefox is not Bing, yet for some reason today it started using Bing instead of Google for my NEW tab search results. I already deleted Bing from the search bar, no results. Deleted Bing from my computer's control panel. I just want to be able to click a new tab and have my results in google as I always have.

    hello, you have a malicious addon present on your pc. <br>please go to ''firefox > addons > extensions'' & remove ''LyricsParty''.
    also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] & [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner].
    [[Troubleshoot Firefox issues caused by malware]]

  • How can i stop preview from opening firefox?

    How can i stop preview from opening firefox? I'm on a late 2007 macbook pro running Mountain lion. I would rather have it open Safari when I click on a link within a pdf not firefox. Help?

    Thanks Kappy! Tho I feel a bit silly that it was that easy.

  • How to solve the problem when opening program illustrator cs6 ERROR: 16 It is WINDOWS 8.1 / 64 BIT help please

    how to solve the problem when opening program illustrator cs6
    ERROR: 16
    It is WINDOWS 8.1 / 64 BIT
    help please

    Thanks, Jeff! The file Adobe Setup Error.log contains the following information:
    02/14/14 07:20:26:474 | [INFO] |  | OOBE | DE |  |  |  | 8860 | DEVersion: 5.0.0.0
    02/14/14 07:20:26:475 | [INFO] |  | OOBE | DE |  |  |  | 8860 | Loading library from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE5\Setup.dll
    [    8860] Fri Feb 14 07:20:26 2014  INFO
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    CHECK : Another Native OS installer already running
    Create Required Folders
    Assuming uninstall mode
    Lookup for master payload
    [    8860] Fri Feb 14 07:20:26 2014 ERROR
    DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
    [    8860] Fri Feb 14 07:20:26 2014  INFO
    :: END TIMER :: [Total Timer] took 6.90443 milliseconds (0.00690443 seconds) DTR = 579.338 KBPS (0.56576 MBPS)
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 1 error(s), 0 warning(s)
    ERROR: DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
    Please search the above error/warning string(s) to find when the error occurred.
    These errors resulted in installer Exit Code mentioned below.
    Exit Code: 33 - The product is not installed, cannot uninstall.
    Please see specific errors and warnings for troubleshooting. For example, ERROR: DW040 ...

  • When opening Firefox I get a Java Scripts error message and Firefox will not always open

    When opening Firefox browser I get an error message from JavaScript Application: "TypeError:components{cid} is undefined. Sometimes the Firefox browser will not open; sometimes it does. Very annoying!!
    Richard

    This can be caused by an add-on that says it is compatible with Firefox 4 but isn't quite compatible. This thread has more information: [https://support.mozilla.com/en-US/questions/729606 Javascript pop errors stating: TypeError: Components.classes&#0091;cid&#0093; is undefined | Firefox Support Forum | Firefox Help].
    Does that help?

  • When opening Firefox, I also get a popup page thanking me for installing AOL Toolbar.

    Frequently, when opening Firefox 7.0.1 I get a popup page over the home page. The popup page is a Thank You for installing AOL Toolbar. I do not have the toolbar, though I might have in the past. I do not like AOL and want to stop the popup page but have not been able to. I do use Winamp's Toolbar and this could be the source of the problem. If Winamp Toolbar is the problem, I will uninstall it if there is no way to turn off the popup from there. Please assist.

    There is some anecdotal evidence that the scripts on the Apple site that are supposed to detect the version of Windows you are running may fail for some users - jumping straight to the "Thank you for downloading ..." page with the installer not having been downloaded.  As an alternative, you can go directly to the relevant downloads:
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    iTunes 12.1.0.71 for Windows (64-bit) - itunes6464setup.exe
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    iTunes 12.1 for Windows (64-bit — for older video cards)
    that seems to address many of the playback issues that some users have been reporting with the full 64-bit version (the alternative installer here is the same architecture as most previous "64-bit" versions of iTunes, i.e., a 32-bit application with a 64-bit installer).  The "for older video cards" reference does not seem to fully define the scope of systems for which this alternative works better.
    See turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for more details if you're still having problems with installation.  This also includes links to the iTunes 12.0 installers if the issues reported with 12.1 suggest it safer to use the previous version.

  • When opening firefox freezes and I can see the pages or access the menus at the top. Unable to change anything in firefox. Unintstalled/reinstalled already...

    When opening firefox freezes and I can see the pages or access the menus at the top. Unable to change anything in firefox. Unintstalled/reinstalled but the issue remains.

    duplicate, please continue https://support.mozilla.org/en-US/questions/954002

  • Not responding when opening FireFox 4.0b7

    Hi there,
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    The opening webpage we use is: www.tlc-online.co.uk/ I have changed the opening homepage to www.bbc.co.uk/ and the same thing happens.
    Thanks for reading and any help you can give.

    This will most likely due to hardware acceleration. There are a number of bug reports that are still being worked on to improve startup times with hardware acceleration turned on.
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  • When opening Firefox there is an audio set of advertisements; I can't find where to stop the ad; I've downloaded. How do I get rid of this?

    Opening Firefox immediately turns on an audio that contains a series of ads. I have removed the version on my computer and downloaded Firefox 5. It still happens. How did I get rid of the vocal advertisement? It does not happen when I use Safari.

    Is that coming from your homepage? Have you tried resetting your homepage to see if those ads don't play? Or tried using about:blank as your homepage?
    http://support.mozilla.com/en-US/kb/How+to+set+the+home+page

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