How do i renew my creative cloud membership single user?

how do i renew my creative cloud membership single user?

Google is your friend
http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html
http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Similar Messages

  • I have renew my Creative cloud membership. I still can login into my account yet I get a message "We are having trouble identifying your membership" 00 days remaining. This message may refer to my old membership?!

    I have renew my Creative cloud membership on 20 July 2014. I still can log in into my account yet I get a message "We are having trouble identifying your membership" 00 days remaining. This message may refer to my old membership?!  How can I reconstruct the automatic login and have the right days remaining number?

    bridge_system_error,Please try the following steps.
    Delete the opm.db file from the following location based on your operating system.
    <user account> is your user-specific folder Mac OS:
    Mac HD/Users/<user account>/Library/Application Support/Adobe/OOBE
    Note: The <user account>/Library/ folder is hidden after OS 10.7, follow the instructions here to access it: Access hidden user library files | Mac OS 10.7 Lion
    Windows:
    C:\Users\<user account>\AppData\Local\Adobe\OOBE folder
    Note: The AppData folder is hidden by default. Follow these instructions to unhide it if needed: Show hidden files, folders, filename extensions | Windows XP, Vista, Windows 7
    (if you get error while renaming it, use the Task Manager for Windows and Activity Monitor for Mac to end all Adobe Processes.)
    Launch the Creative Cloud app again for the Start Menu (Windows) or Applications Folder (Mac OS).
    Launch the Adobe Photoshop CC and click 'Not my Adobe ID' in the Sign in window and sign in using the Adobe ID and password that was used to purchase the subscription.

  • Got macbook stolen, got creative cloud on the stolen mac. Got myself a new mac and installed creative cloud on that computer. How can i lock the creative cloud membership on the stolen mac. I do not have iCloud.

    got macbook stolen, got creative cloud on the stolen mac. Got myself a new mac and installed creative cloud on that computer. How can i lock the creative cloud membership on the stolen mac. I do not have iCloud on the stolen mac.
    And will the thievs be able to purchase things from itunes or adobe with my cardinfo? I have a password who comes up overtime i download anything, but i never used itunes on buying things. I just registred there.

    What is iCloud, and did you ask Apple about their "I" product? (The Cloud is not iCloud, whatever that may be)
    Remove license on a computer http://forums.adobe.com/thread/1442423?tstart=0 may help
    -http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html
    If that doesn't work, you'll need to contact Adobe (this is an open forum, not Adobe support)
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"
    For anything else, contact your credit card company and have a new card issued if you had any information on your stolen computer... and go to ALL of your online accounts and change your passwords

  • Activating code for renewal of creative cloud membership

    i´m idug chapter rep in germany and i have not received an activating code for renewal of my creative cloud membership yet and it expires in two days! can anybody help?

    Did you buy from a reseller or direct from Adobe?
    If direct from Adobe you do not receive a code, you use your Adobe ID and your paid account https://www.adobe.com/account.html

  • Do NOT wish to renew my Creative Cloud membership, where can I cancel?

    Hello folks,
    I have an Abode Creative Cloud membership, which will complete 1 year this week. I have not been using any of the desktop software for at least the last 5 months and do not wish to continue with the membership since I do not need them any more. My next payment is scheduled on 23/06/2014.
    I can not find the "Cancel" option in the member plan details as mentioned in Cancel your membership or subscription | Creative Cloud under **To cancel your membership in the last month (month 12), follow the steps in the "Cancel a month-to-month membership" section below.**
    Could someone kindly guide me to the right place, or if someone from Adobe could cancel my CC membership, I will be very thankful to you.
    Beverley Gray, Rajshree, Gurleen_K
    Thanks in advance,
    Sumit Datta

    Rajshree
    Hi there, same as OP. I cannot cancel my plan. This should be fixed.
    Meanwhile replace the "FAQ/Help" as it is misleading, and help me cancel my single app month to month subscription.
    Thank you.
    Ryan.

  • How do I cancel auto-renewal of Creative Cloud membership?

    Hello! I started my one year, prepaid CC membership February 17 of last year. It's due to auto renew on February 17 of this year, and I don't want to continue my membership and be charged  $200 again. How do I cancel the auto renewal? I've checked the FAQs and nothing has brought me results so far. Thanks!
    - Emily

    Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    HOWEVER
    This is an open forum, not Adobe support... you need Adobe support
    Adobe contact information - http://helpx.adobe.com/contact.html may help
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • How can I get my creative cloud membership onto my new computer?

    I have logged into my adobe ID but I am only offered to download the free trials, not the programs I purchased? all programs have six months until expiration

    Vskok14 for information on how to resolve the connection error preventing your active membership from authorizing then please see Sign in, activation, or connection errors | CS5.5 and later.

  • Does Creative Cloud membership (one-year, prepaid) have after effects

    how much programs does the Creative Cloud membership (one-year, prepaid) have ?
    cause I need Ph , Ai , Ae and Au !

    Q&A: What applications are included in Adobe Creative Cloud? | Creative Cloud User

  • I want to stop renewing my creative cloud 1-year membership, how do I do it? Preferably, I want to end it now (sept). My renewal should be sometime in March. Is it possible to end half way?

    I want to stop renewing my creative cloud 1-year membership, how do I do it? Preferably, I want to end it now (sept). My renewal should be sometime in March. Is it possible to end half way?

    Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • Hi i got ur meaasge my company "Creative Cloud membership" i need to renew?? how to process??

    hi i got ur meaasge my company "Creative Cloud membership" i need to renew?? how to process??

    This is an open forum, not a direct link to Adobe support
    http://www.adobe.com/products/creativecloud/faq.html
    Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
    or
    Adobe contact information - http://helpx.adobe.com/contact.html may help

  • How do I enter CS6 license key when Adobe Application Manager immediately tries to authenticate against my expired Creative Cloud membership?

    I have CS6 Master Suite installed along side my now-expired Creative Cloud apps (I am evaluating whether to renew my subscription at this time). Both CS6 and Creative Cloud are currently unlicensed due to a snafu with my educational license, but I have a new CS6 license that I am trying to register CS6 with. However, upon launching any CS6 program, Adobe Application Manager then launches and tells me that my Creative Cloud membership is now expired. How/where to I enter my CS6 license key? I have already tried entering my new license on my Adobe account profile > “My products and services”, and reinstalled CS6 applications from my original disk image (MasterCollection_CS6_LS16.dmg).
    Thanks in advance,
    Liz

    Figured this one out from another thread, after which I was able to sign in again with my Adobe ID and my software was ready to use:
    Windows:
    Delete these folders
    SLStore from C:\ProgramData\Adobe
    SLCache from C:\Program Files (x86)\Common Files\Adobe
    OOBE from C:\Users\(Your Username)\AppData\Local\Adobe
    Mac:
    Delete SLStore and SLCache from /Library/Application Support/Adobe
    Delete OOBE from ~/Library/Application Support/Adobe

  • Problems After Yearly Creative Cloud Membership Renewed

    After my Creative Cloud membership renewed last week I have been unable to access the Adobe Software that is part of the Creative Cloud.  The last message box I received asked for a serial number.  How can I get that information so that I can againuse the software?  I thought my membership automatically renewing meant my usage of Adobe products would not be interrupted.

    Did you pay for your renewal, and does that show on your Adobe account page?
    https://www.adobe.com/account.html for serial numbers or orders on your Adobe page

  • Will my Adobe Audition still work if I don't renew my Adobe Creative Cloud membership?

    Will my Adobe Audition still work if I don't renew my Adobe Creative Cloud membership?

    How am I able to find that out?
    Cheri Edwards
    Shrimp Boat Records
    [personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
    [This is an open forum, not Adobe support, please do not post personal information]
    [If you are posting using email, please turn your 'sig file' function OFF for posting]

  • This is how I am supposed to contact to have my annual creative cloud membership refunded?  I cancelled immediately upon seeing the charge and followed the instructions given and wound up here.  Am I supposed to share my username and password with the for

    This is how I am supposed to contact to have my annual creative cloud membership refunded?  I cancelled immediately upon seeing the charge and followed the instructions given and wound up here.  Am I supposed to share my username and password with the forum?  Adobe, I am about to go social with my frustrations!

    No, this is a public forum, as in user-to-user, so you should not share any private information here.  You will need to contact Adobe Support by chat or phone, which is apparently getting harder and harder to do.  Use the link below and choose the Still Need Help? option at the bottom in the blue area - in the section that opens take your pick of chat or phone.
    Contact Customer Care

  • How can i change from my single app to creative cloud membership? the 'switch plan' doesn't appear in my account?

    how can i change from my single app to creative cloud membership? the 'switch plan' doesn't appear in my account?

    Locking this discussion.  Please see my response at how can i get some help to cancel my single app month to month and/or upgrade to full creative cloud membership? please don't tell me to follow the guidelines because i've tried several times but the options to 'switch plan' or cancel plan' are not availa.
    John T Smith please feel free to also reference this discussion.  I believe it partly explains the frustration individuals face when attempting to cancel their membership.

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