How do I report a bad app and get my money back
How do I report a bad app and get my money back
http://www.apple.com/support/itunes/contact/
Similar Messages
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How can I complaint about an app and get my money back?
How can I complaint about an App and get my money back?
First Contact the Developer of the App.
If necessary...Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I got a bad app I get the money back
I got a bad app I get the money back??
Try going to reportaproblem.apple.com to report the problem with the app. If you cannot open this link, contact the support team.
https://expresslane.apple.com/GetproductgroupList.action -
Can you return an app and get your money back
I was told you can return an app that you purchased and get your money back if that is true how do I do it?
A refund may not be possible since the terms of sale for the iTunes Store, as Joey said, state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you. An exception is more likely if the app is defective in some way or doesn't do what the developer advertised and the developer has been unable or unwilling to help you.
Good luck. -
How do I return a bad app and get a refund ?
Hello,
I've recently purchased the application Tagalicious from the Mac App Store. Unfortunately this app does not work as from the moment I open it a window appears telling me "Failed to load your music library". The help menu tells me I have to have iTunes opened in order for the app to work. I have iTunes opened all the time.
Also there is no answer from their support line.
I would really appreciate it if this app is taken from me and a refund is issued back into my account as I believe this app does NOTHING that it said it would do.
Thank you very much in advance.
I am sending you a screenshot with the current app status:You will recieve an emailed receipt from iTunes a few days after buying the app. Use the Report link in the receipt to start a conversation with iTunes Support regarding the issue.
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I have a new iPhone 4s and downloaded some free apps formt eh app store. A few days later my phone had updates to install on the apps but kept taking me to the billing details on my phone. I deleted the apps as it was doing my head in. I recently downloaded the 'free' apps again and I have been charged for them!!! How do I stop this from happening and get my money back as I have been clearly ripped off!
Apple - Support - iTunes Store - Contact Us - http://www.apple.com/emea/support/itunes/contact.html -- Apple notes all sales are final but others have reported success on a one-time basis with this kind of thing.
iTunes Store: About In-App Purchases - http://support.apple.com/kb/ht4009
iOS: Understanding Restrictions - http://support.apple.com/kb/HT4213 - "You can enable Restrictions, also known as Parental Controls, on an iPhone, iPad, or iPod touch to prevent access to specific features."
Children should not have access to your iTunes account password.
You should also consider removing credit card information from your account so no unconsidered purchases can be made by anybody. iTunes Store: Changing Account Information - http://support.apple.com/kb/HT1918 -
I've bought an app called WhatsApp but I was not told that app doesn't work for ipod. So I would like to know how to turn back and get my money back.
Did you fail to look at the requirements before purchasing?
All sales are final. You can try contacting itunes support and asking for an exception -
My daughter purchased a My Little Pony app for $99.99! How she did this without my password, I have no idea. But I need to undo it and get my money back ASAP. Please help!
For responsible parenting:
iOS: Understanding Restrictions
http://support.apple.com/kb/HT4213 -
By mistake I started a down load in app store. How can I stop it and Get my money back?
By mistake I started a down load in app store. How can I stop it and Get my money back?
Try > Apple - Support - Mac App Store - Contact Support
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My son made a purchase of $100 and he thought is was FREE..I want to delete the purchase and get my money back...how do I do this?
For responsible parenting:
iTunes Store: About In-App Purchases
http://support.apple.com/kb/HT4009
iOS: Understanding Restrictions
http://support.apple.com/kb/HT4213
You can ask here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I purchased an app, but it does not work. Can I cancel it and get my money back?
I purchased an app two days ago but it does not work. Can I cancel it and get my money Back?
I have in ipad2
Thank youYou can always try to contact iTunes Support:
http://apple.com/support/itunes/ -
I just bought an app Screeny on app store; but it doesn’t work on my iMac. May i cancel it and get my money back?
Ok...
Definitely check with Screeny Support from the link I posted previously on this thread.
FYI .. Apple's policy regarding refunds > "All sales and rentals of products are final." > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
If you do not hear back from Screeny Support within three business days, you can at least ask Apple for a refund >
Mac App Store - Contact Support - Apple Support -
Is there any option that if I did not like the app. Could I delete it and get my money back?
No that is not an option.
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How Do I Cancel My Adobe Annual PDF Pack and Get My Money Back ?
How can I cancel My Adobe Annual PDF pack and get my money back ? I keep getting the run around !
Have you tried this? Cancel your membership or subscription | Acrobat, Acrobat.com online services
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How do i cancel my subscription and get my money back?
how do i cancel my subscription and get my money back? Im afraid i will be charged for every "Trial" after it expires. and is it even wortht the 2.49 a month?
What part of your money do you hope to get back? It is surely unlikely that you'll get a return on any part used months, and as far as I know, you can only pay a month at a time. Did you agree to a full year subscription to get the reduced rate?
I saw some stuff on the TV news last night, about some people going to live on Mars - for ever! If you are intending to breach your contract with Adobe, you better try and sign up PDQ, and hope... if you are lucky.... that Adobe does not have an interplanetary legal department!
http://www.bbc.co.uk/news/uk-england-derbyshire-25687315
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