How do I report a fault with my home line?

Just thought this was as good a place as any for this little tidbit: if you're having problems with your phone line service like not being able to make or receive calls, or your line is crackly and drops out the people you need to talk are our Fixed Line Faults team on 132203. However sometimes the phone isn't convenient for you. That's why we also have our https://go.telstra.com.au/helpandsupport/-/reporting-a-fault-with-your-home-phone-line
Using that form, we can identify a number of common faults and if it's required we'll ask you to fill out some details so we can call you back. Of course if your problem doesn't fall into any of the categories on the form then your best bet is to give us a call on 132203 and talk to someone to work out exactly what's going on with you over the phone.
I hope this helps, and if you have any thoughts about this or think I've left anything out feel free to comment away!
-Dylan

Hi, Phone lines been reported as down again. Sigh... I think we're up to the fifth time in the last 30 days that it's gone down... (Stopped counting the number of times over the last three months). Haven't even reported the times that one of us has got up in the middle of the night as the hands free set's been beeping registering a lack of dial tone. Sometimes it's back up again by break of day, othertimes - not so much. Bit over it really, wish Telstra would just fork out for whatever piece of equipment up at the main road branch pegs out whenever we've had more than an inch of rain. You get that a bit in the tropics. Airlie Beach has spectacularly bad phone service and roads.... As you're meant to phone and report on 132203 if the lines been reported as faulty in the last 30 days, I've spent way too much time on that number. I've actually just had that number on speakerphone on the mobile for the last five minutes. I've almost given up reporting line faults, have Telstra given up answering them too?? I've never been a conspiracy theorist, but are you lot trying to get us all to move to Skype and mobile?? Does Telstra own Skype shares?? Is there such a thing as Skype shares??? Whatever... Could you just fix the line already???

Similar Messages

How do I report a fault if my phone is not working...

How do I report a fault if my land line phone is not working? The BT website seems to assume that at the very least the broadband line is working but this is often not the case. Please could you make it crystal clear what phone number to call to report a fault? (e.g. if calling from a friend's phone or a mobile).

Cal 0800 800 151 from another phone, or From a mobile: 0330 123 4151
But first do these tests here http://bt.custhelp.com/app/answers/detail/a_id/9812/c/345,353
You can report the fault online at https://www.bt.com/consumerFaultTracking/public/faults/tracking.do?pageId=2&s_cid=con_FURL_faults
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Anyone get a huge "Problem Report for iDVD" with hundreds of lines of information?

Anyone get a huge "Problem Report for iDVD" with hundreds of lines of information? This happens right before the DVD would be finished burning but instead crashes and leaves the long report your have to scroll down several times to read. I had to take several screen captures of the screen to get the WHOLE report. Here is two:
(If there is another thread on this - just answer the question or refer me to it. I'm past due on a big project. Don't have time to read all 21,000 discussions in the iDVD thread. Be kind. Thanks )

Some things to try first:
1. Disconnect any and all 3rd party devices that didn't ship with your mac directly from apple (both FW and USB included).
2. Restart your mac without any 3rd party devices attached whatsoever. That includes ext. hard drives, blue tooth devices, and any third party memory product/s. Basically, anything that doesn't come directly from apple has to go (at least while troubleshooting).
3. Need you to dispose of the plist for iDvd also. Go to you Home folder, the one that looks like a house > Library > Preferences > com.apple.iDvd.plist and drag and drop this file/s to the trash. Make sure to first quit iDvd prior to disposing of this pref. file/s.
4. Run apple's disc utility and repair permissions. Applicantions > Utilities > Disc Utility > Repair Permissions.
5. Restart your mac yet again, and try iDvd one more time.
6. If it's still at issue then please open iDvd from a separate user account and try your project one more time. If you don't know how to create a separate user account then just come on back and one of will show you how.
Good luck.
Message was edited by: SDMacuser

Download failure - how do I report a fault?

I bought a couple of albums this morning. The first downloaded without any problems. The second (Pure by Hayley Westenra) kept crashing iTUNES. It would download three tracks then would crash at the processing stage. I reloaded and repeated the download attempts and it was looking like they had been downloaded. The iTunes store seems to think so too as they are no longer listed for download, but I cant fnd them in iTunes. I tried clicking the report a problem button in My Account downloads section but nothing happened other than the button disappearing. Any suggestions on what I do now?

Cal 0800 800 151 from another phone, or From a mobile: 0330 123 4151
But first do these tests here http://bt.custhelp.com/app/answers/detail/a_id/9812/c/345,353
You can report the fault online at https://www.bt.com/consumerFaultTracking/public/faults/tracking.do?pageId=2&s_cid=con_FURL_faults
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

How to create Report Writer Form with page longer than 255

As i need to create report writer form with many columns which exceed than 1 acceptable page, how can I create since in writer there is no Horizontal Page as in report painter.
Thank you very much.
Sirirak

check it out.
pretty simple example
http://www.baigzeeshan.com/2010/04/creating-simple-search-form-in-oracle.html
here is the example what you 're looking instead of af:table have your form.

13 Weeks still fault with my phone line

Well what a nightmare did I think 13 weeks later and still have a fault with phone line. Had around 15 dates for this to be fixed excuses after excuses really don't know what to do next so annoyed

Thanks mariek666,
Do you pay talktalk your line rental or BT Retail?
if it is talktalk then As this forum is for BT Retail customers only and you are with talk talk then you will need to raise it with TalkTalk themselves.
The lines are maintained by Openreach for all ISPs/CPs such as talktalk, BT Retail, Sky, EE, ect...
However even though Openreach is part of the BTplc Group, Openreach are a completely different line of business and have to treat all ISPs/CPs equally.
Openreach also only communicate with ISPs/CPs such and do not talk to end users such as you and me.
I'm afraid you will need to raise this matter with TalkTalk if you pay them line rental.
Link to talktalk contact page:http://www.talktalk.co.uk/contactus
Link to learn more about who Openreach are: http://www.expect.openreach.co.uk/faqs/
Hope you get it sorted soon.
Cheers
jac_95 | BT.com Help Site | BT Service Status
Someone Solved Your Question?
Please let other members know by clicking on ’Mark as Accepted Solution’
Try a Search
See if someone in the community had the same problem and how they got it resolved.

How do I outline an object with a dash line in Photoshop CS6?

How do I outline an object (silhouette figure) with a dash line in Photoshop CS6? ... never was this difficult.

I have a silhouetted figure I'd like to outline with a dash line ... Will I have to manually outline the object ... what alternative do I have?

How to network install latest firefox with custom home page

I'm trying to figure out how to do a network install with the latest firefox, but customized to have the default home page setup for the companies intranet web portal. I have several thousand computers that need the installation and pushing via network is the only realistic method, but I can't find a solution on how to change the home page for this. Please help!

See:
*http://mike.kaply.com/2012/08/29/setting-the-default-firefox-homepage-with-autoconfig/
* https://addons.mozilla.org/firefox/addon/cck/

How to write to a file with \n (new line)???

Hi there,
I have the following method that reads a file's content and convert it into a string:
     public static String getFileContent(String fileName) throws IOException
          File file = new File(fileName);
          FileInputStream fileInputStream = new FileInputStream(file);
          BufferedReader bufferedReader = new BufferedReader(new InputStreamReader(fileInputStream));
          StringBuffer stringBuffer = new StringBuffer();
          String line;
          while ( (line=bufferedReader.readLine()) != null )
               stringBuffer.append(line+"\n");
          return stringBuffer.toString();
     }I'm trying to write a method that writes a String to a file WITH THE NEW LINE. All classes I used (DataOutputStream, FileWriter, PrintStream...) do not force a new line (I get everything in one line)
I thought maybe I should change the "\n" in the line
stringBuffer.append(line+"\n"); but...didn't know what.
thanks for any advise

BufferedReader readLine remove the newline sequence. But you're putting \n back which should do what you appear to want.
However newline sequence isn't always just \n, on unix systems it's \n, on windows its \r\n (reads "carriage-return, linefeed"). Sytem.getProperty("line.separator"); will get you the appropriate end of line string.

How to sort an internal table with a header line?

hi all,
i have declared table i_bseg type standard table of bseg with header line.
now i have populated data in i_bseg.
now i am sorting it by bukrs
ie i am writing sort i_bseg by bukrs.
before sorting all i_bseg-belnrs were populated...
but after sorting the contents of the i_bseg is changing.
some of the belnrs are getting deleted..
is there any special way to sort an internal table with header line...?

hi,
SORT <itab> [ASCENDING|DESCENDING] [AS TEXT] [STABLE].
The statement sorts the internal table <itab> in ascending order by its key. The statement always applies to the table itself, not to the header line.
If you have an internal table with a structured line type that you want sort by a different key, you can specify the key in the SORT statement:
SORT <itab> [ASCENDING|DESCENDING] [AS TEXT] [STABLE]
BY <f1> [ASCENDING|DESCENDING] [AS TEXT]
<fn> [ASCENDING|DESCENDING] [AS TEXT].
this is your sort statement: sort i_bseg by bukrs.
you try with this statement: sort i_bseg by bukrs STABLE.
regards,
Ashokreddy

How can I report a problem with downloading?

I purchased a rather long album and halfway through downloading it gave me the message, "We could not complete your istore request. The network connection timed out. Error 8003." The only guidance it offers is to check the network connection. Nothing wrong there. Now I can get into the store and the balance of the album no longer shows up under downloads, just old stuff that really shouldn't even be there. I went into my account, and under purchase history clicked onto "Report a problem." All I got out of that is the same page minus the report a problem button.
I'm frankly sick of this iphone and all the problems I've encountered with their upgrade failures, but this disappearig report a problem just tells me they really don't want to hear from you and no one is minding the store.
Any other places to report a problem? Or advice onto how to get the missing songs?
Thanks., I've just spent the last 1-1/2 hours on this board and going back and forth in the istore and am very frustrated.

Click here and fill out the form for assistance.
(35548)

HT204088 How do you report a problem with a purchase you did not authorize?

I have some unauthorized charges and when I click on "report a problem" on the bottom of the purchase history, it renews the page with "report a problem" next too all the purchases. When I click on one of those, it just takes me right back to the iTunes home page. Does anyone know how to do this please?

Welcome to the Apple Community.
Try contacting Apple through iTunes Store Support

HT2736 how do I report a problem with gift card delivery?

A gift certificate that should have been emailed was never received. in iTunes purchase history, there is a link to 'Report a Problem,' but this goes to the generic support page and i cannot find anywhere to report delivery problem. Please help.

Ask the recipient to check Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether.
Also see if you are able to resend the email by following these steps.
If the problem persists, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. You need to report the specific item.

How to reset my iphone 4 with broken home button and forgotten passcode

Ok ok. I found an old iPhone 4 that used to be my older sister's when she had her phone in the shop. I was planning on using it until i could figure out what to do with my broken 5s. The only problem is that my sister forgot the passcode and i can't set it to factory settings without the home button which happens to be broken. Any suggestions?

again, i dont know the password and i couldnt get into the phone in the first place. i thought of setting it to factory settings to reset the whole thing and take the passcode off but you need a working home button for that to work. i already have assistive touch on it from when my sister used it but that doesnt help when trying to put it in recovery mode. sorry if i wasnt clear before i kind of disabled it to the point where it says connect to itunes to unlock it but it wouldnt work because ive never used this phone before and never synced it to this computer so i was freaking out a bit... :\

How to set up time capsule with BT home hub 4.0 & Openreach

Idiots guide needed.
My TimeCapsule (year old model) had been running well from my BT Openreach box (without using the Home Hub 4.0) but recently had issues with connection dropping - BT said they've sorted out their end and can't see any remaining issues and can't offer me any more support if I'm not using the Home Hub 4.0
I reset the TC to run straight from the Openreach Box still have issues with wi-fi dropping in and out (both on ethernet and wi-fi).
Can I:....
1) set up Time Capsule running from BT Home Hub 4.0 which itself runs from BT Openreach white box (thus continuing to get support from BT)
or should i go back to
2) Time Capsule running straight from BT Openreach Box
Can some one post an idiots guide to either option?
Other stuff that may be important.
Macbook air running Yosemite (mid 2011 model)
Apple TV
Airportexpress
Time Capsule
2 x iphone 4s
Kids PC
Ethernet and wifi for above - I generally run everything hard wired via ethernet.

The easiest and sure way is to use bridge on the TC as the method of connection. The TC then becomes a device in your network and gets its IP from the main router that I presume BT supply.
Method is,
1. Plug the TC WAN port into the BT supplied modem by ethernet.
2. Plug the computer you are using for the setup into the TC by ethernet.
3. Run the airport utility .. go to internet tab on the top menu..
In the bottom option, Connection Sharing choose off (bridged mode)
4. Go to the wireless page and setup wireless connection as you like it.. using whichever band you want. And make sure security is set to the highest setting, wpa2 personal. Put in a decent wireless passkey.
5. Press the update and fix whatever else the TC will show as needing fixing.. usually security stuff.
6. You can then disconnect the ethernet and connect by wireless if you want. Any port on the TC will now be a LAN port, including WAN.
This is assuming BT supply a wireless router with built in vdsl/other type of modem. If so you normally will not be able to bridge the modem, unless BT are using pppoe authentication which they haven't in the past.
If you really need to use the TC as a router then you will need to work out an alternative method. You can double NAT by placing the TC in the DMZ of the BT router if that is an option. It is not without issues in general.

How do I report a fault with my home line?

Similar Messages

Maybe you are looking for