How do I report to a human being at iTunes that they have the wrong art?

I had iTunes download art for my library and in some cases it associated the incorrect art with albums. I can't find anywhere to report that. Help?

I don't know what you tried yesterday but it doesn't appear to have been asking for help since this appears to be your very first posting here.  The same goes for the first responder to your post who appears to have only ever posted the one reply you received.  If you (both) have a problem that you need help with you need to provide the details of the problem so that either a solution can be provided or you can be directed to a better resource for help.
It's unfortunate that the first responder didn't provide a phone number since there are mentions of phone calls being made, which is one way to talk to someone at Adobe - though it is not likely someone physically at the Adobe headquarters.  I don't know any phone numbers to hand out myself.
Another option is to chat with someone.  There are different channels available for chat depending on what your problem is.  If one of the following looks like a match for your issue then give it a try.  If none do, then try describing your issue(s) and maybe someone can help.
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )
Get help with orders, refunds, and exchanges (non-CC)
http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
Adobe ID and registration support (non-CC)
http://helpx.adobe.com/x-productkb/global/service-c1.html ( http://adobe.ly/19r6ZDp )

Similar Messages

  • How do I save songs from old version of iTunes that I have on my iPod, as new verson is asking me to erase and sync before I can do ANYTHNG, and I don't want to lose my music!

    Hi everyone,
    Can anyone help?! Pleeeeease
    I have recently bought a new computer (new operating system Windows 7) and downloaded the new iTunes. When I tried to add a new song to my iPod shuffle, it said I had to ERASE and SYNC my iPod to the 'new' iTunes, and there seems to be no way around it. I DON'T repeat DON'T want to lose all my music on my iPod, as I no longer have that music/my old laptop with music on, and there are so many songs on it that it would take like forever to re-download EVRYTHING.
    I tried saving playlist on in iTunes, but it only saves it as a Read only file, there are no MP3's in there.
    I'm tearing my hair out over this!
    Any ideas?
    Thanks,
    Kitty

    How you delete content from your iPod depends on how it is set up to sync with your iTunes library whether that be automatically or manually.
    If it's automatically, you must reconfigure your settings so that the album you wish to remove is no longer configured to sync to your iPod.  For example, if the Sync only checked songs and videos option is enabled from under the iPod's Summary tab, make sure all the tracks for this album do NOT have a tick mark next to them in your iPod.  Then resync your iPod with iTunes.
    Otherwise, if you manually manage your iPod's contents, you must manually remove content from it.  You can do this by plugging your iPod in and clicking the small black triangle next to your iPod from under the Devices section in the left hand pane of iTunes.  This will open up a submenu of content, so go ahead and click on Music. Locate the track or tracks you wish to delete. Highlight them and hit the Delete key or choose Edit -> Delete.
    B-rock

  • How to include attachments with e-mail and to verify that they have been sent.

    When I try to attach a document or photo to an e-mail and use "browse" to find the attachment, then click it. The only option is open. When I click that there is no evidence or indication that the attachment has been made. How can I attach photos or documents to e-mail messages? Then, how can I verify that the attachments have really been sent with the message?

    * Outgoing (SMTP) server: you need to use your ISP (Internet Service Provider) SMTP server. Call your ISP to know your SMTP (mail sending) server. In case you are unable to get SMTP server, you can use WebMail for email sending.
    For OUTGOING MAIL SERVER I am required to add the following:
    HOST NAME
    (usually looks like smtp.example.com - Since I have Comcast as my it would look like smtp.comcast.net)
    USER NAME optional
    PASSWORDptional
    Since you use comcast, you have comcast e-mail. You need to ask them what the correct settings are to set up your comcast e-mail account on a mobile device and plug in the same information for the outgoing (SMTP) server for the account you're trying to set up.
    Warning: I'll predict now that a lot of your e-mail will get filtered as spam on the receiving end because the domain name in your email address is NOT going to match the domain name of the server it's originating from.
    You might want to look into a mail service provider that actually provides their own outgoing mail servers.

  • How do I fix the "U052" error? It is stating that I have the wrong print head.

    When I was printing some business documents, my printer stopped working and threw the error code "U052" and stated, "The type of print head is incorrect.  Install the correct print head."  How do I fix this problem?

    Hi, daviddavis618!
    So that the Community can help you better, we will need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!
    If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
    Thanks and have a great day!

  • The hard drive on my MacBook died and I had it replaced. I can't locate my website files and every time I try to open my idisk it looks for a name and password (even reset my apple id as prompted) I keep being told that it's the wrong name or password?

    The hard drive on my MacBook died and I had it replaced. Now I can't locate my website files and every time I try to open my finder/idisk it looks for a name and password (even reset my apple id as prompted) I keep being told that it's the wrong name or password? Any suggestions out there

    Arty ~ Welcome to the Support Communities. iWeb can't import/open published HTML/media files on your iDisk. iWeb can only open its key Domain file which contains your site data — it's usually located here:
    ...If you don't have a backup of your Domain file (e.g. via Time Machine), paragraph 2.3 of this FAQ page gives some tips on how to use published files, graphics, photos, etc., to help rebuild the site from scratch:
    http://iwebfaq.org/site/iWeb_Backup_retrieve.html
    Also this thread may help:
    Hard Drive replacement causes new/unknown user password?

  • How can I Migrate/Split itunes/icloud account for a large family now that they have family sharing

    Ok, now that Apple has finally come out with family sharing I need to get things sorted out and I think it is going to be a mess. I have 6 family members (my spouse and 4 children) all sharing/using one itunes account. For parental reasons this made perfect sense. Now with the the advent of family sharing and such we have alot of sorting and migrating to do and I am very unsure how to go about it. Here is what we have.
    Myself - I have a 64GB iPad 3 and a 64GB iPhone 5
    Spouse - 64GB iPhone 5
    Children - x4 16GB iPhone 5C (pink, blue, green, and a yellow)
    We have had one itunes account now for several years, we used to have x4 16GB iphone 4's and a 16GB iPod touch 4 so we needed it to be shared at the time. We all have different Game Center ID's and Facetime/iMessages are all setup to the phone numbers (aside from mine which also uses the itunes e-mail). We currently have 1 upgraded icloud account with 200GB of storage on it (love the new tiers). So here are the questions.
    1) How do I go about using and isolating all the devices so they can all use the iCloud storage? Right now if I try and setup backups by device under the what to backup there is no simple "Full Backup" option, they have all the categories separated. I cannot backup my daughters contacts without forcing a merging of them and so on. Same thing with Documents and Data. Would I need to setup a different iCloud account for each device now?
    2) iTunes Music/App purchases. Now that they have a family sharing function I am assuming it would be a good time to separate all the devices (aside from my personal iPad/iPhone). If I understand correctly we need to setup a new itunes account for each and link them with family sharing, does this then allow us to disperse/move items from a singular to the multiple account (at least a one time option to move around) or would it simply be shared off the original account? My daughter for example will be 18 next summer and as such no longer under our care. How do we move her items to her account? She has a lot of purchased Music. Now keep in mind I am talking about an account for someone who was 12 when she had her first device and as such needed to be under her parents.
    I just want to state that repurchasing things is NOT an option, and to be frank,  according to Canadian laws pertaining to *licensing* we actually own the product if we paid for it and have the right to transfer the ownership thereof. This issue went through the courts regarding used copies of OEM editions of Microsoft Windows several years ago and they closed the legal *license* vs ownership separation.

    Go to appleid.apple.com to manage the ID, sign in and select to the Name, ID and Email Addresses section, then change the birth date on the bottom right.  At the present time you may not be able to enter the correct birth date, but others have had success changing the year to 2000, or the date to 1/1/2001, both of which will have child ID status.

  • How do I change my user name in syn? I typed in the wrong email address. And I cancelled syn thinking this may work but no luck.

    How do I change my user name in syn? I typed in the wrong email address. And I cancelled syn thinking this may work but no luck.

    You have to clear saved password for this page:
    # Open you login page (where you have to enter username and password).
    # Right click on page and select '''Page Info''' form context menu.
    # On last tab ('''Security''') there is '''View saved passwords''' button, click it and delete all saved passwords for this page.
    # Also clear all related cookies (just in case) there is button for this next to first one.

  • My IPhone 5c won't let me download apps because it says I have the wrong billing adress. I have the right adress so how do I fix it?

    I just downloaded the new iOS 7.0.3 software and it told me to download iCloud. So I did and now I can't download or update my apps because it says I have the wrong billing address. I know I have the right billing address. How do I fix the problem?

    You can authorise your account on the Mac's iTunes via the Store > Authorise This Computer drop-down menu at the top of iTunes e.g. :
    If you still have your PC then you could also copy the content over from that : http://support.apple.com/kb/HT4527

  • Having a problem with dates when I send my numbers doc to excel. dates are all out and that they have to cut and paste individual entries onto their spreadsheet. Any idea how I can prevent this

    having a problem with dates when I send my numbers doc to excel. dates are all out and that they have to cut and paste individual entries onto their spreadsheet. Any idea how I can prevent this.
    I'm using Lion on an MBP and Numbers is the latest version

    May you give more details about what is wrong with your dates ?
    M…oSoft products aren't allowed on my machines but I use LibreOffice which is a clone of Office.
    When I export from Numbers to Excel and open the result with LibreOffice, the dates are correctly treated.
    To be precise, dates after 01/01/1904 are correctly treated. dates before 01/01/1904 are exported as strings but, as it's flagged during the export process, it's not surprising.
    Yvan KOENIG (VALLAURIS, France) mardi 3 janvier 2012
    iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2
    My iDisk is : http://public.me.com/koenigyvan
    Please : Search for questions similar to your own before submitting them to the community
    For iWork's applications dedicated to iOS, go to :
    https://discussions.apple.com/community/app_store/iwork_for_ios

  • How do I connect my Mac Book Pro to a projector I have the adapter but cant get anything on the screen

    How do I connect my Mac Book Pro to a projector I have the adapter but cant get anything on the screen

    Go to your "screen settings". then chose "find screen" then you vill find the prosjector.
    this will probably fix your problem.
    if this dont works can it be something wrong with your adapter.
    hope it helps

  • HT201493 How can I add my daughter to Find my friends when we have the same itunes account and that's how they make us log in?

    How can I add my daughter to Find my friends when we have the same itunes account and that's how they make us log in?

    1) You asked "Does she need to reconnect to that itunes/computer and if so what do we need to do to remove this folder of pics from her ipod?" Yes, you have to connect the iPod to that computer and go to the Photos pane for the iPod in iTunes and uncheck sync photos and the click on synce/apply. In the future do not check sync photos.
    iOS and iPod: Syncing photos using iTunes
    2)
    Create a NEW account for using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    Then on the iPod go to
    - Settings>Messages>Send and receive and sign out your ID and sign into hers. Make sure that only her ID email address is listed.
    - Settings>FaceTime sign out of your ID and sign into hers. Make sure that under You can be reached at only her ID email address is listed
    - Settings>iCloud and sign out and sign in with hers
    Contnue to use the commpn ID/account for Settings>iTunes and App stores.

  • How can I transfer photos from my comp to my ipad2.I have the connection kit and can transfer photos that are direct from camera BUT if I transfer photos from comp to card it will not recognize them ????

    how can I transfer photos from my comp to my ipad2.I have the connection kit and can transfer photos that are direct from camera BUT if I transfer photos from comp to card it will not recognize them ????

    To sync photos from a Mac or Windows PC to your device using photo applications
    Make sure you have the latest version of iTunes installed.
    In iTunes, select your device's icon in the Devices list on the left.
    Click the Photos tab.
    Choose "Sync photos from."
    On a Mac, choose iPhoto or Aperture from the pop-up menu.
    On a Windows PC, choose Photoshop Album or Photoshop Elements from the pop-up menu.
    Note: Some versions of Photoshop Album and Photoshop Elements don't support collections. You can still use them to sync all your photos.
    If you want to sync all your photos, enable the option for "All photos, albums, events, and faces." If you want to sync photos from only some albums, events, or faces, enable the option for "Selected albums, events, and faces" and then select the albums you want. If syncing on a Mac with iPhoto version 6.0.6 or later, you may enable the option to "Include videos" to sync videos directly from iPhoto to your device. (Requires iOS 3.0 or later).
    Click Apply.
    To sync photos from a folder on your hard disk to your device
    Drag the images you want into a folder on your computer. If you want images to appear in separate photo albums on your device, create folders inside the main folder and drag images into the new folders.
    In iTunes, select the device icon in the Devices list on the left.
    Choose "Sync photos from."
    Select Choose Folder from the pop-up menu and choose your main image folder.
    Click Apply.

  • How do I add a used ipod to my itunes, i already have an itunes account for my ipad?

    how do I add a used ipod to my itunes, i already have an itunes account for my ipad?

    Just set it up using the same Apple ID/iTunes account.

  • HT1711 how do i activate my new mac to let me play my iTunes that i have already purchased.  It does a great job telling you that you have to activate your computer but it does not tell u how?

    how do i activate my new mac to let me play my iTunes that i have already purchased.  It does a great job telling you that you have to activate your computer but it does not tell u how?

    You can authorise your account on your Mac's iTunes via the Store drop-down menu :

  • I have the wrong apple ID on my iPhone 4 for face time and iCloud.  I have the right apple id for iTunes store.  How can I can face time and iCloud apple id?

    I have the wrong apple ID on my iPhone 4 for face time and iCloud. It has my husband's ID because he synced it to his one time.  I do my apple id for iTunes store.  How can I can face time and iCloud apple id?

    iCloud:
    Settings > iCloud > Delete Account then lock in with your Apple ID.
    FaceTime:
    Switch Settings > FaceTime > FaceTime OFF and switch back on with your Apple ID.

Maybe you are looking for