How do I request a refund for a cloud storage upgrade
How do I request a refund from Apple for a cloud downgrade
All purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Have you now turned off the automatic renewal ? If not then there are instructions for managing and stopping auto-renewing subscriptions here : http://support.apple.com/kb/HT4098
Similar Messages
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How do I get a refund for a cloud storage downgrade?
I upgraded iCloud storage, but don't need it. Everything I read says to contact Apple for a refund. How exactly am I supposed to contact Apple? They don't make it easy for me to find an email or whatever to send them the request.... Thanks.
Call the Apple online store for your country (1-800-MY-APPLE in the U.S. and Canada).
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How do I request a refund for "Refund for In-App Purchases made by a minor"? I received an email on this with a link that takes me into a loop with no request form to fill out as the email states.
Did you do this
How to report/refund an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
or maybe
1 - Use the Express lane and start here:
https://expresslane.apple.com
or the general place
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57 -
How do I get a refund for adding more storage to my iCloud?
How do I contact apple to request a refund for an iCloud storage plan iv paid for but no longer need?
You can cancel an iCloud storage upgrade but only within 15 days of buying:
Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - click 'See all products and services', then 'More Products and Services, then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
If it is more than 15 but less than 45 days you may be able to get a partial refund by the same method.
If it is more than 45 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
http://help.apple.com/icloud/#mm12eecb08e7 -
How do I get a refund for extra iCloud storage I just bought? I can't figure it out
I was able to get a refund processed for storage I accidentally purchased by calling the above number ^^.
It did take me three calls because the system is fully automated and it was difficult speaking an answer to any of the automated questions that would actually get me to a live person - the first time I was automatically hung up on for not replying; the second time I couldn't get past the automated system. The third time I was finally transferred to a live person; and after being transferred to a second live person it took about 20 minutes to get the refund processed. I'm hoping it goes through and will be watching my credit card statement closely for the next week. Apple will call me back a week from today to ensure the refund was processed. -
How do I request a refund for Itunes Match?
I purchased Itunes Match, within 12 hours I wanted a refund. All of my music started to have wrong album art. I would play a song, but a completely different song started playing. In order to fix it, I had to delete all of my music and load from a backup, restore my iphone, etc... Needlesstosay, frusterated... I think Itunes Match will someday be a great product, but until that day. I am fine with manually syncing.
I tried clicking on "Report a Problem" in my Itunes account, but it only takes me to a help guide on Apple's website. I cannot figure out how to request a refund for this. I feel like I paid Apple $25 to screw up my music.
Any help is appreciated!It's NOT in beta any longer. I was a dev using it in beta and it was actually a better service then.
I used Match all summer long and bragged to my friends about how awesome this was going to be.
I paid for my subscription during the beta. I loved it.
Then this. My friends now think I'm insane.
I tell you, if there was ever an instance where my non-Apple friends thought I was hyping something JUST because it was Apple, this was that time.
They are all on Google Music now, listening to their music on their phones, and I'm still locked out of my f*cking account because my son accidentally logged me off while Match was connected.
So I'm stuck for 90 days not being able to use a service I've already paid for.
This isn't a beta. This is a cluster f*ck. -
How do I request a refund for purchased apps?
I'm trying to request a refund for a purchased app. Tried for the last 2 hours just to get help answering questions to no avail. Getting extremely frustrated.
http://www.apple.com/support/itunes/contact/
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HT201318 How can I get a refund for my iCloud storage
How can I get a refund on my iCloud storage backup
If in the US, follow the link below -
https://discussions.apple.com/message/16968425#16968425
it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page. -
I watched the first 11 minutes of a movie, paused and then when I tried to play again recieved the error - An error occurred loading this content. try again later. No amount of retrying later fixed the problem. I will not be able to finish watching the movie within the required 24hour window so would like to request a refund. Can anyone provide any guidance on how I go about that? Thanks.
Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer. -
HT4009 how do i request a refund for an in-app purchase made by mistake from my kid?
my son inadvertenlty downloaded an in-app purchased for 49.99. How can i get a refund or is that possible? thanks
That is generally not possible as Apple is clear that all sales are final...however, some have succeeded in working with customer service so give it a try: http://www.apple.com/contact
Try and see what happens. -
HT1933 how do i request a refund for unauthorized in-app purchases?
I would like to get a refund for unauthorized in-app purchases on my account. when i follow the instructions for reporting a problem and click on report a problem itunes takes me to its how to report an issue page which doesn't give any instructions for reporting in-app purchase problems. does anyone know how to get a refund for unauthorized in-app purchases?
thanks.Contact the developer of the app.
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How do I claim a refund for my iCloud storage plan
I am struggling to find the correct way to claim a refund for my I cloud storage plan?
√ This solved my question
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How do I request a refund for a purchase my daughter made on my phone?
there was a charge that was brought up while I was on the phone with apple support tonight and I wasn't able to be on the phone Lon enough to go over it with her tonight and i need to get it removed how do I do that?
Click here and ask the iTunes Store staff for a refund. If a credit card got charged, you can also contact the card's issuer and dispute it.
(126106) -
I am a relatively new Apple user and I purchased an iCloud account in November and then another one in December, thinking that I needed an account for each of my devices (3). When I found out this was the case I tried to reply to the email confirmation address for a refund and it came back as undeliverable. Tried to contact support but in order to talk to anybody I had to pay 20 dollars!! Why is it so hard to buy into it but oh so hard to get a refund?
Here are the screenshots for what it's worth.
Not sure why I can't post them in the original post.<br>
<sub><b>Mod edit: See [https://bugzilla.mozilla.org/show_bug.cgi?id=718813 bug 718813]</b></sub>
'''Again, when I set my DNS server to automatically detect the servers both problems disappear and I have no issues at all.'''
IMO opendns is either doing this on purpose (unlikely) or they're under some sort of attack/being used to attack the specific torrent sites although I'm open to other explanations. I believe using the automatic setting for DNS is using my own ISP's DNS servers (which again, work fine... but still...)
I'd rather not use Google's public DNS servers as Google is to commercial these days and I think there's potential privacy issues.
'''Again I have changed the setting for DNS servers back and forth several times to duplicate/verify the issue(s)... and the issues only happen with the opendns servers.''' -
HT4847 How do I get a refund for cloud downgrade
How do I get a refund for canceling cloud storage upgrade?
You can cancel an iCloud storage upgrade within 15 days of buying:
Apple have made this as difficult as possible. However two posters have managed to achieve this. Elizellen was able to use Express Lane to get a refund:
https://discussions.apple.com/message/19323996#19323996
However if you use Express Lane may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare. julia22 managed to find a way round that by phoning them - please see this post:
https://discussions.apple.com/message/16968425#16968425
it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
http://help.apple.com/icloud/#mmd602084a
and expand 'Downgrade your storage for the next plan year'.
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