How do I request a refund for a movie after receiving the "An error occurred loading this content. try again later." error?
I watched the first 11 minutes of a movie, paused and then when I tried to play again recieved the error - An error occurred loading this content. try again later. No amount of retrying later fixed the problem. I will not be able to finish watching the movie within the required 24hour window so would like to request a refund. Can anyone provide any guidance on how I go about that? Thanks.
Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
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Did you do this
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or maybe
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or the general place
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http://support.apple.com/kb/HE57
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