How do i reschedule a time Apple phoned me I said wanted to reschedule then they emailed with now way of telling them the time I want to be called at.
I have been trying to get some help with my computer. My home phones are a long way from where my computer is so I have to lift it around the house to where a phone is.I have a mobile but I do not know if apple will call me on this. I asked on line for help. Apple called but I pressed the button to reschedule as I have to move my computer. They said apple would email me and I could decide a time for them to call me.The email came with no info when I go to review it online it gives me no info no box or choice of times to reschedule a call what should i do ????????
Call AppleCare, give them your case number and reschedule it.
Similar Messages
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Apple recently made me change my password which was fine but now it keeps telling me the security code on my visa is incorrect now matter how many times i re-enter it. I can no longer download or update my phone. Please help!!!!
Did you go on-line and fix your billing information? You probably need to do this from iTunes on your computer, not your phone.
If you've double checked your credit card info and it still won't take it, contact your card issuer. -
Hi all, my first time on. I shared my imovie project to Media Browser. Fine. Then after it downloaded it 'disappeared.' Where did it go? Having found it, how do I then share it with idvd? I am told the image quality will be much better this route.
Hi
I do
• In iMovie - select a project
• Share to Media Browser and as Large (not HD or other res.)
• Close iMovie
• Open iDVD and select to start a New iDVD Project
• Import movie - from Media button - down to the right - and here from Movies
Yours Bengt W -
Hi Mrs Gideon ,i just wanna tell you my Bank said i don't have nothing wrong with my card so I think the problem is with my iPhone! So I you can help me and how I'm gonna do to be refund for my money they take on my account( the 9 differents type of 5.96$
I don't know who 'Mrs Gideon' is, but we are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
If you have previously contacted support then you can use the same method that you used last time, and, if you have a case number, include that as well
iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
how can i start to use i chat if it said my password is incorrect and i change it, but still appears that the password is wrong
Hi,
AIM
If this is a Name valid with the AIM servers the password has to be 16 characters or Less.
The Apple IDs from MobileMe and @Mac.com allow you to create (And prompt your for ) Longer passwords.
These Names are Valid with the AIM servers but they cannot process the password.
Use iforgot to Change the password to something shorter.
Googletalk
If you are using a Google ID then you have to enter your Google ID as it appears when you log in to the Google Web Mail Page.
The Mail App seems to allow the Endings (@gmail.com and @googlemail.com) to be used almost interchangeably where as the Jabber Server Google run for Google Talk is stricter (so iChat needs to be precise).
Also the chat option needs to appear in the Web Mail page.
If it does not it needs Enabling on you Google Account settings page.
8:10 PM Tuesday; July 5, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb( 10.6.8)
Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images." No, Seriously -
Email syncs now say "Updated Mar 30", the day I upgraded to Lollipop 5.0. Two days later it is still saying Mar 30. The notification should read the date and time you updated email receiving. Does anyone else have this problem? Is there a solution to this?
We want to make sure your phone is in working order Mb_in_NC. I know it can be difficult when you see different times. What is your make/model of your device? When did it start? Do you have a different time on any other applications?
AmberF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!! -
My original apple id email was hacked. how can i change my apple id for my iphone 4. im able to change it for the pc and my ipad but cannot chonge it for the phone
I had the same problem last month.
The only fix was to call Apple Support. Basically, the history of the account could be followed and the hacker had changed the email address and no doubt the password of my apple id. The account also showed purchases in £ so I suspect the associated country been changed as well? Apple support blocked his associated credit card, restored the account back to a date where I had last used it and we then changed the Apple ID to a new email address. I could have used the old Apple ID, effectively regaining control of it, but I wasn't attached to it and it enhanced security by changing it.
Scared myself last night as my daughetrs iphone had been associated with the old ID and she couldn't access the icloud acocunt. I'd manged to restore her iphone, although it was asking for the passowrd of the hacked Apple ID, I used the password for the 'new' ID (just the old one with a changed email) and it worked. Even after restoring the iphone, I still had to change my 'new' apple id back to the 'old' email so she could sign out of the 'old' icloud account on her phone after the restore and disable 'find my iphone'. Only then could she add her own personal icloud account and I changed my apple id back to the new email. Confused?
Point is, you will need apple support to regain control of your apple id. If you're not attched to it and want a new or modified apple id, make sure you sign out of all assoicted devices first! -
I have a DM*******FJ3 iPad
I put a SIM card in it and it worked beautifully
I went away the sim does not work abroad and updated the management programme while away
When I came back the sim wouldn't work and when rebooted after update an error message no SIM appeared and it has been there since
I booked an Apple review at the shop in lakeside they were unable to find a fault said it was a hardware problem and I would need to buy a new iPad
I then phoned apple apple help who talked me through a reset
At the reset a lot of photos of the birth of my granddaughter went missing the albums they were in was missing
I then booked an appointment at Genius Bar in covent garden
They backed up the computer on arrival
Their conclusion was the photos lost forever as the back up had overwritten the backed up photos that hasn't downloaded properly when reinstating backup
The pins in the iPad drawer for the sim are broken and I need a new iPad
Apart from being furious that despite apple knowing the problem was about lost photos they have by their actions lost them
The sim stopped working without the drawer being opened
The only people to open the drawer since it stopped working are apples employees so if pins are broken apple has broken them and still haven't identified the more likey software problem that stopped the sim working as it happened afte an update
It is impossible to visualise the pins in the SIM card slot I have tried with an ophthalmoscope and can't see them so how an Apple employee can see with his naked eye is beyond me
This seems to be a problem with this iPad as the net is littered with problems regarding this fault so I'm sure Apple know about it
My friend with a company use of these iPads has had several develop this problem and they have been replaced as staff have admitted to him it is a known fault
Wy should so done have one level of truth compared to another
Staff should not lie just to get someone out of a shop if they really don't know the answer
I feel I have highlighted several staff training issues and would like some reassurance that action is being taken about this don't seem to be able to find a way to complain to Apple Anyone know how?
There is an obvious problem with the SIM card comparability in this iPad I believe a software problem and would to know if it is actually being addressed and when a new update comes out will it ever work again or do I really have a useless piece of equipment now?
Are my photos really lost as staff have been useless at everything else I can't help but hope they don't know a retrieval route for this either
Any help very grateful
<Edited By Host>Actually, I'm sorry. I just re-read your post and you were certainly clear. I somehow got it in my head you set up the new phone from iCloud backup.
Since you've had the phone one week (I hope I got that right at least?) you are entitled to technical support directly with Apple. I'd either call them (1-800-MY-APPLE) or schedule a meeting at the Genius Bar at your Apple Store. I'm sorry I can't be more helpful. -
Will Apple lock my acct, send me email with link to register again requiring Social Security #? How do I verify request is from Apple?
Forward Apple Phishing emails to: <[email protected]>
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If I delete an Apple ID from my device (ipad) in order to replace it with another Apple ID, will I lose all the apps/itunes/etc. that are already on the device or will they stay there?
It won't delete anyting, it will only change the ID.
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How can I verify my new Apple Id if there is no verification sent to my email?
I created a new apple id then the instructions said that they will just send me a verification email, since my yahoo account is new, I opened it and found out that no email was received. Am I the only one experiencing this inconvenience?
Morning jayeyy22,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/he68
How to verify the primary email address for your Apple ID
When you first create an Apple ID (using your email address) a verification email will be sent to that address. If you sign in to your Apple ID from the link in that email, the email address will be verified as the primary email address for your Apple ID. You can also resend the email verification if the email address is not verified:
1. Sign in to My Apple ID to manage your account information.
2. Click Resend under Primary Email Address.
3. Verify your changes by following the link in the email you will receive from Apple and signing back in to your account.
Best of luck,
Mario -
When sending calendar invite to "invitee" an old address appears. This guy is literally dead (may he rest in peace) and has same first name as person I send to all the time. So "dead" guy always pops up. Can't find his address to delete anywhere -- not in previous recipients, not in my address book, does not "auto-populate" when I try to send an Email. Still shows up everytime I want to send iCal invite. Spooky. Help me delete this guy from my iCal invitee options so he can truly rest in peace. Thanks!
MacBook Pro - where you actually want and thought you were posting?
https://discussions.apple.com/community/notebooks/macbook_pro
https://discussions.apple.com/community/mac_os?view=discussions
http://www.apple.com/support/macbookpro
http://www.apple.com/support/ical
I assume it is in a cache - maybe even on servers.
http://www.apple.com/support/iphonehttp://www.apple.com/support/mail -
i have multiple people using my apple id which are my brothers and this new guy showed up and set up a new apple id with an ipad mini and i want to track this person down im afraid this will escelate to id theft and i want to check all users of my apple id
Change the password and make sure those people can't access your email.
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Thanks in advance for your patience and time with a newbie:) I can sync my ipod touch to itunes no problem, I figured out how to get my music from my computer onto an itunes playlist, my problem is how to get it to stay on my ipod. I made the mistake of using home sharing which of course turned out to be useless as soon as I turned my computer off, within minutes my ipod library disappeared. I feel like I am missing something simple, any help would be greatly appreciated. Thank you again
I figured it out, thanks anyways
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How do I set my ipad back to factory settings? I did what ipad said to do but now all I get when turned on is the itunes icon. I can't do anything on my ipad. Help?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps..
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