How do I reset Firefox when I'm blocked?

I have the Ukash malware virus on my Mac, which blocks Firefox. I clicked on troubleshooting. Then pressed the reset Firefox button, but it wouldn't work. I can't even get the Firefox toolbar showing unless I access Firefox from Safari. I am writing this on Safari, which works fine.

Hello,
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!
Thank you.
<!-- VERY important to include-->
<b>WARNING:</b> Do not run Firefox's uninstaller or use a third party remover as part of this process, because that could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be recovered unless they have been backed up to an external device!</u>

Similar Messages

  • How do you reset birthday when you first set up ipod when it first comes on

    How do you reset birthday when you first set up ipod

    This is asked and answered many times every day.
    The forum search bar is on the right side of this page as is the "More Like This" section.  You will find your answer there.

  • HT1212 How do I reset passcode when ipad is disabled

    how do I reset passcode when Ipad is disabled

    Restore, if iTunes will let you.  Everything except the password will be restored.  Connect via cable to the computer that you use for sync.  Be forewarned that it takes a long time.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.  Also, if you have IOS-7, read this.

  • How to use java script when popups are blocked in browser

    How to use java script when popups are blocked in browser

    Not. When people install a popup blocker they don't WANT popups, so stop trying to force them down their throats.

  • How do I reset Firefox if I am not able to open the application after ending it on the task manager?

    We changed the privacy options on firefox, closed the program, and now we are not able to open it. We have ended the process on the task manager, but it still will not open. We tried to uninstall it but it won't even let us do that. I've read lots of articles on how to reset firefox, but it isn't helpful when i can't get into firefox to try it.

    See:
    *http://kb.mozillazine.org/Browser_will_not_start_up
    You can use one of these to start Firefox in <u>Safe mode</u>:
    *On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
    *On Mac, hold down the Options key while starting Firefox
    *Help > Restart with Add-ons Disabled
    *https://support.mozilla.org/kb/Safe+Mode
    Can you bring up the Profile Manager to create a new profile?
    *http://kb.mozillazine.org/Profile_Manager
    *https://support.mozilla.org/kb/Managing+profiles

  • How do I reset firefox to default settings on android

    Experiencing problems due to some sort of plug-in error and general issues with flash player. Trying to fix this by reseting firefox but there is no reset option on the troubleshooting information page for my device which is a Samsung galaxy tab S SM - T700 android 4.4.2. Finding navigating firefox menus difficult on this device generally, would appreciate some advice! Thanks!

    Hi Hpcarey,
    I'm really sorry to hear your FIrefox is misbehaving.
    The process for resetting Firefox on Android is slightly different compared to a PC. Here's how to do it:
    # Open your device's settings (you might be able to get here by swiping down from the top of your screen, or from an icon in your main menu)
    # Press ''Apps''. You should see a list of all the apps you have downloaded.
    # Find Firefox in the list and press it
    # Press ''Clear data''
    The next time you launch Firefox it will like brand new - and all of your history, bookmarks, saved passwords and extensions will have been wiped.
    You mentioned you've been having issues with Flash Player too. It might be worth uninstalling Flash to see if that helps. (You can always reinstall it again later - [[How do I watch Flash videos with Firefox for Android?|this article has instructions]] on that)
    # Go to your downloaded apps list, in the same way as before
    # Find Adobe Flash, press it, and then press Uninstall
    Let us know whether this steps help!

  • How can I uninstall firefox when the add/remove programs in control panel doesn't work, nor does opening it in the run command?

    I tried to uninstall firefox using the control panel, add/remove programs. When I click on remove it does nothing. Then I tried using run, firefox, uninstall, helper and this does nothing either. Is there another way to remove it or repair it? I am using windows xp not 2000.

    For details of how to manually remove Firefox see http://kb.mozillazine.org/Uninstalling_Firefox - it gives details of the folders you need to delete.
    What is your problem with Firefox, re-installing Firefox does not normally fix problems.

  • Must repeatedly reset Firefox when updating script in Netbeans

    Using Firefox 27.0.1, Windows 7 Professional Service Pack 1, Netbeans 7.4, XAMPP 3.2.1 (also happens on
    another laptop with Windows 8.
    When updating or writing an HTML script in Netbeans, the changes (while they show up in the script) do not execute when I run the script. If I reset Firefox and restart my script the changes are executed. I have noticed also when I change the script and enter Firebug (debugger), the script is not changed. Again, resetting Firefox and reloading Firebug causes the script changes to execute.
    This is a random problem and occurs with complex, or even simple, script changes.

    Thank you. The locations should solve my problem.
    To clarify. I'm trying to get this working on a headless linux system running under a restricted user account.
    While there are many great things available in the firefox UI for managing profiles, being able to do the equivalent actions via simple CLI actions or options (e.g., firefox --reset-profile ) would greatly simplify my life.
    Without a CLI (or the storage locations of these settings -- thank you!), I can't reliably restore my automated build environment to a pristine state -- and I wanted to avoid writing a screen scraping tool to wrap and control firefox's profile manager to find and click the Reset Firefox button. Just seemed too meta...

  • How do you Reset Firefox to forget everything

    Well I want to reset my whole Firefox Browser so it would forget everything I searched up and typed in on the toolbar thing.. Please Help
    == URL of affected sites ==
    http://

    Take a look at this knowledge base article on how to clear your history: [[Clear Recent History]]

  • How do i reset safari when it isn't in the dropdown menu

    I have been looking up how to reset safari and everything says that it should come up in my drop down but it doesn't and i need to get rid of trovi on my computer. help!!

    A reset won't help when you default search engine has been altered by malware.
    Help >  Remove Trovi Search from Apple Mac OS X
    * Newer versions of Safari do not have the reset feature available.

  • How do I access Firefox when Norton 360 firewall seems to be blocking access but all links on Norton 360 default to Mozilla page which can't connect?

    I'm writing this via a Windows Explorer browser window which should tell you the problem, or at least that I can't connect through Mozilla Firefox.
    Mozilla has been my default for years and I've always had Norton, 360 for the last few years. I've been through the traditional update problems with Toolbar/ID Safe and both of those are working fine.
    Both were updated to absolute latest version within the last week due to an Update/Restart problem I was having with Windows 8.
    There were some periodic problems with initializing the Norton problems which generally led to a Firefox not responding situation.
    But I was able to run both quick and complete scans yesterdays and the Norton Autofix tells me no problems with their program/app.
    I just downloaded newest Mozilla 25.0.1 last night again as last resort because I can't access Firefox beyond the homepage.
    Spotify also told me there appeared to be a firewall blocking access. I also can't access iTunes.
    I went to Windows 8 Action Center and it listed Norton 360 as controlling the firewall.
    But I went to the allow apps through Windows Firewall tab in System anyway and didn't see any listing for Mozilla or Firefox there (maybe you have a less obvious filename).
    My own network connection is working fine, obviously I'm on Explorer and no problems with my other computer.
    I'm going to contact Norton to deal with this problem, too.
    But my real problem now is that any attempt to contact the Symantec/Norton help/support site is automatically sent through a Firefox page which can't connect.
    Right now I can't figure out how to do a tech chat or something to work at it from their end.
    So that's why I'm here asking if you've run into this or know any way around it.
    Obviously, the quicker a response the better.
    Thanks for your time.
    Ciao 4 now,
    Don Snowden

    Hello J Scher,
    I don't know if this answer solves it, but I did contact Norton Support through IE and the tech had me download Firefox again...just like I did the night before on my own. But for the moment, for whatever reason, all those issues have gone away, knock on wood three million times. I can access Norton support pages, I can get on Spotify and I can reach the iTunes store.
    I will freely admit to not being a great computer person but I have no idea why my machine did this to me all weekend and why it cleared up now, unless the Norton tech did some behind-the-scenes tweakery. But for now, I'm okay and things are working, knock on wood four million more times (figure I better up the ante).
    Thanks for your help.
    Don Snowden

  • How do I reset Firefox to 64 Bit mode?

    Netflix required a reset to 32-bit mode, but now that I'm here, I can not reset it in Mac OS 10.6. I can get into FF's information, and check the "start in 32-bit mode" box, but I'm stuck. I can't get it OUT of 32-bit mode.

    Is this in your Google search results? You might need to delete the cookies Google has set on your Firefox.
    First, save any pending work (e.g., draft Gmail messages). While viewing a page on the site, try either:
    * right-click and choose View Page Info > Security > "View Cookies"
    * Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
    In the dialog that opens, you can remove the site's cookies individually.
    Then try searching again. Does that help?

  • How do I download firefox when it keeps prompting me to reboot but when I do it still won't? have rebooted 6 times now and still can't download.

    I had firefox months ago but due to computer problems had to remove it but now I can't redownload it because it keeps prompting me to reboot to complete a previous uninstall but when I allow it to it reboots the computer than nothing happens so I try to download again and it still says reboot have rebooted 6 times and it still won't let me download.

    yes I am. windows isn't giving me any prompts other than the original one authorizing firefox to run the installation program before the download starts then part way into the download firefox asks me to reboot so the download it starting then it tells me I can't finish the download because I have to reboot because of a previous uninstall that needs to complete so when I reboot it should finish the installation but it doesn't and then when I try the download again I get the same thing again like it's stuck in a loop

  • How can I download Firefox when it keeps telling me to close Firefox before downloading?

    I have tried both 'run' and 'save' with the same results.
    I have checked to make sure there are no Mozilla or Firefox running in the background.
    I had Firefox running fine 2 days ago - it has always been my primary search engine.
    I am running Windows Vista on a Dell Inspiron.

    yes I am. windows isn't giving me any prompts other than the original one authorizing firefox to run the installation program before the download starts then part way into the download firefox asks me to reboot so the download it starting then it tells me I can't finish the download because I have to reboot because of a previous uninstall that needs to complete so when I reboot it should finish the installation but it doesn't and then when I try the download again I get the same thing again like it's stuck in a loop

  • How can I uninstall Firefox when it does not appear in control panel

    Need to uninstall Firefox as it full of unwanted ads and crashes when using mail, online banking. Scanne d with Malaware and cleaned. Wish ten to reinstall Firefox

    Hello,
    Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
    '''Note:''' You might want to print these steps or view them in another browser.
    #Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
    #After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
    #Delete the Firefox installation folder, which is located in one of these locations, by default:
    #*'''Windows:'''
    #**C:\Program Files\Mozilla Firefox
    #**C:\Program Files (x86)\Mozilla Firefox
    #*'''Mac:''' Delete Firefox from the Applications folder.
    #*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
    #Now, go ahead and reinstall Firefox:
    ##Double-click the downloaded installation file and go through the steps of the installation wizard.
    ##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
    More information about reinstalling Firefox can be found [https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems?esab=a&s=troubleshooting&r=3&as=s#w_5-reinstall-firefox here].
    <b>WARNING:</b> Do not run Firefox's uninstaller or use a third party remover as part of this process, because that could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be recovered unless they have been backed up to an external device!</u>
    Please report back to see if this helped you!
    Thank you.

Maybe you are looking for

  • Nano iPod photo dock and S video out?

    Has anyone with an iPod photo dock slipped their nano into it to see if the photos will display on a TV (attcheed via S-video?) Since Apple didn't offer a video cable out for nano, I suspect it doesn't output slideshows, but it would be interesting t

  • Context problem during mapping.

    I have to map header details with item details. in header one segment has 3 records. when i am using splitbyvalue with removecontext, the 3 records are coming only in first item details. other item details are blank. How to solve it ? please help. Re

  • Very small Wobble screen

    Hi i have peoblem with my iphone 5c screen can you help me? My display in middle of the right side if pushed is unclench and make sound Recently realized this and due to the high activity of this problem, but the performance does not matter This issu

  • Difference  procedure and function

    some tasks solved both procedures and functions.when we go to function and when we go to procedure.

  • Disable Specific Event in Datagrid

    Hi everybody, I'm searching a way to disable native event (CTRL+B keyPress in a datagrid) but I couldn't find anything in the actionscript reference. Is there somebody who manage to do something like this on a component??? Thanks