How do I reset ipad in apple configurator

trying to configure ipads in configurator, cant get it to work correctly. it there a way to delete existing profile and wipeout ipad to start new again. I cant get configurator to see ipad in prepare mode. thanks.

Just guessing it sounds like you have used configurator on this iPad before it stopped showing in Prepare. So most likely you have supervised this iPad, and now it will only show up in the Supervise tab.
Have only the iPad in question plugged into the Mac, go to the Supervise tab and click USB connected devices on the left hand side. If an iPad is in that list, there it is. If you would still like to wipe it and start fresh, right click (or click with two fingers at the same time, depending on your settings) on the iPad and a drop down menu will appear. Click on 'Unsupervise'. That will wipe your iPad and unsupervise it, as if it was a brand new iPad that had never been plugged into Apple Configurator.

Similar Messages

  • How to setup 30 ipads with apple configurator

    I need to configure more than 30 ipads with same setting,
    i try to use apple configurator to configure all ipads.
    but it seems that not all the ipads restore as same as the reference one.
    Anythings that we need to concern ?
    Thanks

    What gets changed?  Do some ipads restore correctly?
    Robert

  • When plugging in an iPad in Apple Configurator, it is not being read under USB Connected so I can't update it.  Any ideas on how to get the system to read the iPad?

    When plugging in an iPad in Apple Configurator, it is not being read under USB Connected so I can't update it.  The iPhoto window opens up and reads the photos on the iPad, so it is connecting to the computer.  Earlier today I wasn't having any problems.  I have shut down the iPad and the computer and started over, but that didn't help.  Any ideas on how to get the system to read the iPad so I can update the apps on it?

    Hi, is the problem just to update your apps on your iPad? Here is what you should check. Is the iTunes on your computer updated to the latest version? Does your iPad needs to be updated? Do you have enough storage on your iPad to do the update? On your device is your iCloud back up checked?
    Go to Settings - iCloud - Backup/Storage - see if its checked, and try unchecking it before connecting it to the computer.
    Please let me know if you need any further assistance.

  • How can I add an iPad to Apple Configurator without losing the user's settings, folders, etc?

    When attempting to add an iPad that has already been in use (for some time) by a particular user into Apple Configurator, I end up having to either wipe the iPad entirely as if it is a new iPad, or restore the user's settings and configuration from iCloud during mini-setup. It seems to be one choice or the other.
    Is there a way to add the "old" iPad into Apple Configurator for management purposes yet still be able to restore the user's settings from iCloud? That is - items like: folders, pictures, email settings, app data?

    nsdjoey wrote:
    theAntioch wrote:
    This isnt true. Connecting an unsupervised device to configurator and supervising it will wipe the device, there is no way around that. You can attempt an iCloud restore from here, but anything not backed up prior to supervising the device will be erased when supervising it. I have never tried to restore data from an unsupervised iPad so I have no clue if everything will come back.
    Let me clarify... You can successfully restore an iCloud backup of an unsupervised iPad to a new (i.e. different) iPad and have it Supervised with data intact. The process below will allow Configurator to Supervise a device without wiping it when an iCloud backup from a different unsupervised iPad is restored to it.
    Try it… Get 2 new unsupervised iPads… we'll call them iPad "A" and iPad "B." Take iPad "A" and install a few apps, take a few photos, change the background, create a new document in Pages, etc. Run an iCloud backup of iPad "A" using your Apple ID. This is our unsupervised backup of iPad "A."
    Now take new unsupervised iPad "B" and start running through the setup assistant. When you get to the restore screen, choose to restore from iCloud backup. Log in with your Apple ID. Select the backup for iPad "A." The backup will restore and then the iPad will restart. Once it restarts, you get to a "Hello" screen on the iPad. At this point, plug the iPad into your Configurator computer. On the Prepare screen, turn Supervision ON and select "Don't restore backup." Click Prepare.
    Configurator will not wipe the iPad. It will run through the supervision process but not wipe it. Once complete, you'll see that iPad "B" is now exactly the same as iPad "A", but if you go to Settings -> General -> Profiles on iPad "B" you will see a Supervision profile installed.
    The key here is to use a different iPad from the originally backed up iPad. You can't restore the backup of iPad "A" to iPad "A" again and supervise it without wiping it. But you can take the backup of unsupervised iPad "A" and restore it to iPad "B" and retain apps, data, and settings of iPad "A" but with the Supervision profile.
    Hope this clarifies things!
    ~Joe
    I see where your going with that. I dont have any way to reproduce this scenario in my environment, but I will take your word for it that this works. I have only ever plugged in an unsupervised device to configurator and gone through the setup, which always wipes the device. If your saying theres a way around that you should give that a shot OP.

  • Can I reconfigure iPads using Apple Configurator after previously being setup with iTunes?

    Can I reconfigure iPads using Apple Configurator after previously being setup within iTunes?
    Will VPP Codes be able to be reused? Can I restore to a backup made in iTunes?

    Can I reconfigure iPads using Apple Configurator after previously being setup within iTunes?  Yes.
    Will VPP Codes be able to be reused?  From iTunes - No.
    Can I restore to a backup made in iTunes?  You can back up an iPad that was set up in iTunes in Configurator and use that as back up in Configurator.

  • HT6029 Having trouble restricting the restore function on an iPad through Apple Configurator

    Having trouble restricting the restore function on an iPad through Apple Configurator
    I cannot find the setting the allow/disable this feature.

    Configuration profiles do not allow you to apply a static IP address to a device.
    Instead, it would be highly recommended to configure static IP addressing within the DHCP server itself. This would accomplish what you want without worrying about which proifle goes on what device, etc. Configurator can also export the MAC addresses to make life easier in setting this up.
    Right click the 'All Devices' in the Supervise tab, click Export Info > Device Information > WiFi MAC Address.

  • I'm trying to prepare some new iPads using Apple Configurator and the download of IOS8 failed.  The error in Apple Configurator is "Unable to download iOS 8.0. The firmware image was corrupted. Please retry the operation."

    I'm trying to prepare some new iPads using Apple Configurator and the download of IOS8 failed.
    The error in Apple Configurator is "Unable to download iOS 8.0. The firmware image was corrupted. Please retry the operation."
    Is there a way to get the Apple Configurator to try to re-download iOS 8?

    Apple Support had me delete the image file from the following location:
    ~/Library/Containers/com.apple.configurator/Data/Library/Caches/com.apple.confi gurator/firmware/
    The file name was iPad3,4_8.0_12A365_Restore.ipsw
    I deleted this file and ran the prepare again and it download the iOS 8 ok and successfully prepared the iPad.

  • I work for the Los Angeles Unified School District. I am looking for a way to remove or hide access to the settings on iPads using Apple Configurator (V1.7.1). Can anyone assist?

    I work for the Los Angeles Unified School District. I am looking for a way to remove or hide access to the settings on iPads using Apple Configurator (V1.7.1). Can anyone assist?

    A similar question came up yesterday. One of the responders posted this:
    Consider DEP, Device Enrollment Program. This will establish the company as the owner of the device.  It will lock an MDM to the divice which in turn will lock profiles to the device.
    Quick overview of zero-touch MDM enrollment, DEP
    http://www.apple.com/education/it/dep/
    "This document offers guidance on some important considerations for getting the most out of your iOS deployment." Covers: Prepare your infrastructure.  Set up devices.  Configure and manage devices.  Deploy apps and content.  Plan for support.
    https://www.apple.com/ipad/business/docs/iOS_Enterprise_Deployment_Overview_EN_F eb14.pdf
    [DocumentBodyEnd:d1616e95-b4ff-4e33-bf0b-3835cf3236c0]

  • How to check in a dead ipad in apple configurator

    Im using apple configurator to supervise a fleet of Ipads, one has unfortunately died and I cannot seem to work out how I can check in the failed ipad so I can check out a replacement to the end usetr who was assigned the failed ipad.

    didn't i say? i use the svnkit, formerly known as
    javasvn.Nope. You never said
    java doesn't support that.Whatever that means
    afaik, svnkit doesn't have a forum..But it does have a Wiki, and some documentation. Have you tried there? I remember JavaSVN being poorly documented, but equally, hardly anyone has actually used it, so you're unlikely to get help here

  • Resetting Disabled iPads with Apple Configurator...

    I'm having an issue trying to get iPads reset via Apple Configurator that have been disabled because the student has forgotten their passcode. Apple Configurator just says I need to unlock the iPad before I can reset it. What do I need to do as I work around? I have 5-10 iPads having this same issue.

    Have they logged into an iTunes account, or an iCloud account? If they have logged into an iCloud account, there is nothing you can do personally, you'd need to contact Apple.
    Here is some information I found previously about calling Apple and removing Activation Lock from an iPad
    "Streamlined email process for removing activation lock
    AppleCare has announced a new process to assist institutions with returned devices which may be activated locked.  For customers who experience this for the first time please call AppleCare at 800-800-2775 so that the process and needed documentation can be explained.  After the initial call customers can email with the required documentation for all Activation Lock Removal requests."

  • How do I connect IPad to Apple TV

    How do I mirror my IPad with Apple TV?

    Setup Apple TV with iPad
    1. Setup Apple TV
    (a) Connect cables and power cord
    (b) Turn on TV and select Input
    (c) Configure Apple TV
    2. Setup Home Sharing on iPad
    Settings>Music/Video>Home Sharing
    3. Setup Home Sharing on Apple TV
    Settings>Computer>Turn on Home Sharing. Enter Apple ID and Password
    4. Pair Apple TV with Remote Control
    General>Remotes>Pair Apple Remote

  • How do i reset my entire apple id info?"

    Received ipad for christmas. Kids put in incorrect birthdate. How do I reset?
    I have gone through the Apple Id page and attempted to retype info but receive "incorrect info" message.
    Apple email and password is okay.

    Unfortunately you'll have to contact Apple Support, as changing these details too easily would be a possible security issue, given that credit card details and purchasing is involved.

  • Folders on Ipad and Apple Configurator Backups

    I can't get my backup in the apple configurator to include the folders with all the apps.  I have my ipad the way i want it and now I want to distribute it to other ipads.  I backup but the apps don't come with.  What am I doing wrong?

    I would suggest trying it again, perhaps give your backup a different name from the device that you're backing up.  I went through several tries with folders and app positions not being restored, but eventually it started working.  I'm still very confused by some of the things that Apple Configurator is doing, but I'll plugging away until I figure out exactly how to use it.

  • Should a 5GB back-up take 3 hours to sync to an ipad with Apple Configurator

    I'm setting up a cart of 22 iPads for my school.  I created an master and backup using Apple Configurator.  The size of the backup is between 5 and 6GB.  Had no issues creating the backup.  Supervised all the other iPads then began resorting them from the 5GB backup.  I'm on my 3rd hour of syncing.  Should it take this long?

    It's quite possible.  I haven't run into your exact situation, but have regularly been syncing about 1 GB to anywhere from 12-60 iPads at a time.  And the major time difference seems to be related more to the amount of data that is being synced instead of how many devices.
    With 1 GB it takes me about an hour.  So taking 3+ hours to sync 5 GB to 22 devices sounds reasonable to me.

  • How can i use ipad with apple tv

    How can i use ipad with appletv

    Assuming both devices are on the same network and that AirPlay is not turned off on the Apple TV, then simply tap on the screen when you are watching content you wish to stream to your Apple TV, then tap the airplay icon that appears in the control bar, choose the Apple TV from the menu that appears.
    When displaying the content you wish to mirror on the iPad 2 (or better), iPad Mini, iPhone 4S (or better), double tap the home button (quickly) and swipe the bottom row of apps to the right to reveal the playback controls, tap the AirPlay icon and select your Apple TV from the list of available devices.

Maybe you are looking for