How do I reset Mail in Snow Leopard 10.6.7?

It no longer downloads messages from the Exchange server but my phone and other computers do.

You'll have to pardon my ignorance of some computer terminology; I'm a retired manager and not a computer technician, hence my muddling up of client and server terminology.
Re your comment about Port 339: I did qualify this with (?). As I wrote, it all happened at lightining speed and the guy at the Genius Bar didn't bother explaining what he was doing. Port designation contained 3s and 9s to the best of my recollection.
That said, you seem to be spot on re setting up a 'dummy' client in Mail. I set it up as you suggested and I can send to and receive from this client without a problem. You appear to have identified the solution, notwithstanding the claims of the ISP's 'experts'.
The next problem I have now is sorting out my wife's mailbox that is so troublesome whenever I set it up on Mail.
All the other set-up advice to date yielded a similar result; inability to send from my account to her inbox. Perhaps deleting her details from the account altogether and setting them up again from scratch may be the solution and I shall try that in due course. The impediment that I have with this at the moment is that my ISP admits that it has 'a technical problem with its email servers' and some of its related web pages that prevent my doing this myself. I will have to go through the telephone 'help' line and ask the technician to set it up at their end on my instructions. This has some disadvantages in that I have to divulge the password to the account to the operator rather than keeping it anonymous by doing it on-line. You may have solved the problem, but until I can successfully sort out a working mailbox for my wife i cannot definitively say so.
Many thanks for your perseverance. You've made more sense than anyone else so far and that deserves some points, surely?

Similar Messages

How do I fix Mail in Snow Leopard where I cannot send emails from my account to another account I've set up in Mail, but the reverse works fine?

I have a problem with Mail in Snow Leopard in that I cannot set up two email accounts for myself and my wife with the same ISP and have them operate properly. I've set up the accounts in strict accordance with my ISP's instructions for setting up email accounts on Mac Mail but I cannot send an email from my account to my wife's without a drop-down message appearing that Mail 'cannot send the email from this server. Please edit the server list'. No amount of tweaking appears to work. Applecare consultants have so far been unable to get it to work and a recent visit to the local Genius Bar in the Apple Store was fruitless also. My ISP's help line was unable to solve the problem even with a supervisor level consultant. The ISP concluded it was some kind of 'bug' in Mail.
I could send emails from my wife's account to mine, but not vice versa; I could send emails to other addresees without any problem and I can send emails from my account to my wife's using the ISP's webmail.
Does anyone please have a solution to my problem? At the moment we're operating one account (mine) on my Macbook and my wife's is set up on her iPad2. As we prefer to use the Macbook for storage and (using Time Machine) for back-up of our data, the two accounts on separate machines is a nuisance.
Another factor is that I prefer to control when I download emails and set my preferences accordingly. One of the so-called 'fixes' that were tried wound up downloading emails regardless of settings, even after removing my wife's account; the matter was remedied only after I had removed all accounts form Mail and started afresh from scratch.

You'll have to pardon my ignorance of some computer terminology; I'm a retired manager and not a computer technician, hence my muddling up of client and server terminology.
Re your comment about Port 339: I did qualify this with (?). As I wrote, it all happened at lightining speed and the guy at the Genius Bar didn't bother explaining what he was doing. Port designation contained 3s and 9s to the best of my recollection.
That said, you seem to be spot on re setting up a 'dummy' client in Mail. I set it up as you suggested and I can send to and receive from this client without a problem. You appear to have identified the solution, notwithstanding the claims of the ISP's 'experts'.
The next problem I have now is sorting out my wife's mailbox that is so troublesome whenever I set it up on Mail.
All the other set-up advice to date yielded a similar result; inability to send from my account to her inbox. Perhaps deleting her details from the account altogether and setting them up again from scratch may be the solution and I shall try that in due course. The impediment that I have with this at the moment is that my ISP admits that it has 'a technical problem with its email servers' and some of its related web pages that prevent my doing this myself. I will have to go through the telephone 'help' line and ask the technician to set it up at their end on my instructions. This has some disadvantages in that I have to divulge the password to the account to the operator rather than keeping it anonymous by doing it on-line. You may have solved the problem, but until I can successfully sort out a working mailbox for my wife i cannot definitively say so.
Many thanks for your perseverance. You've made more sense than anyone else so far and that deserves some points, surely?

How do I import mail from Snow Leopard to Lion Mail?

Tried dragging ~/Library/Mail files and folders across.
But Mail insisted on my setting up an accounr (I have several) and put everything into that one account.
Anyone know of a foolproof doc./url or checklist, please, which explains how to get everything that was in Snow Leopard Mail into Lion Mail?
Thanks!

similar "solution" for how to import ical from snow leopard to lion:
1) copy the following files (e.g. from a snow leopard backup) prior to first opening ical:
1a) ~/Library/Keychains/ (folder "Keychains")
1b) ~/Library/Calendars (folders "Calendars")
1c) ~/Library/Preferences/com.apple.iCal.* (ical preferences files, "com.apple.iCal.helper.plist", "com.apple.iCal.plist")
1d) ~/Library/Preferences/iCalExternalSync.plist
2) then open ical in lion ... import/update will follow
if you have opened ical prior to the above steps these files (1b, 1c and 1d ) have already been created, so you have to replace them with your backups from snow leopard described above
if you have set up calendar accounts in system preferences "Mail, Contacts & Calendars" you might have to delete them before applying the above steps
ps:
not quite sure if the following steps are necessary (or did help) for mail/ical import, because mobileme sync works now different in lion (no option for syncing calendars anymore within system preferences—>mobileme) ...
i did a mobileme sync in snow leopard prior to the clean install of lion with:
Calendars
Mail Accounts
Mail rules, Signatures, and Smart Mailboxes

How to re-install mail app (snow leopard)?

I accidently trahsed the mail app that some of my mail files are deleted as well as my Outgoing Mail Server was deleted.
How to re-install my mail app and will it recover the mail files and fix my outgoing mail server?
WIll it make me send mail? How to make my Outgoing Mail Server NOT offline?

Restore from your Time Machine backup to get the app and messages back. If you have not been backing up then you have lost all of your email's. You can use Pacifist to re-install the Mail App though, you can find Pacifist at:
http://www.macupdate.com/app/mac/6812/pacifist

How do I move all my mail from Snow Leopard to Lion?

How do I move all my mail from Snow Leopard to Lion?

alphiza wrote:
How do I move all my mail from Snow Leopard to Lion?
Did you update over Snow Leopard or clean install. Have you got your latest backup of Snow Leopard?
Pete

Mail in Snow Leopard (starting from scratch, fresh install, POP gone?)

Where is a good manual/FAQ/Help file that explains how to setup POP gmail accounts in the new Mail in 10.6??
Did a fresh install on a new machine, and can't for the life of me figure out how to set it up (keeps selecting IMAP by default, no matter what I do, then when I setup a POP account it just sits there).
How come it worked in 10.3, 10.4, and in 10.5 then in 10.6 it just acts all goofy and won't connect? Is this the definition of 'snappier'? I think so, because I'm about to.
Thanks.

Like you I did a fresh install and when setting up my gmail accounts found the only available option of setup to be IMAP. I found the fix to this ANNOYING ISSUE.
Basically the auto-setup assistant that automatically starts in Mail w/ snow leopard looks to see if you enter "gmail.com" as your selected service and AUTOMATICALLY configures it to use IMAP instead of POP.
Now I have tried going in and disabling IMAP and entering all the correct POP settings after the wizard completes setup but I could never get a functioning connection.
The solution is to click the + sign to add an account but instead of butting "@gmail.com" change your address to "@yahoo.com". Type in the correct password and click continue. It will attempt to check the connection but will fail, click continue anyway.
From here you will have to change the POP settings from the defaults for yahoo to those of gmail. Remember those are pop.gmail.com; username is your ENTIRE email address. Ensure everything is right and click continue.
Again change the SMTP setting from those of yahoo to those of gmail's. Remember smtp.gmail.com!
Click continue and finish the setup. Once the account is setup you will have to change your address from @yahoo.com to @gmail.com and you are finished. Your account should connect and work just like it always did.
Kevin

How can i download and install snow leopard 10.6 on my mac?

how can i download and install snow leopard 10.6?

If you need to purchase Snow Leopard contact Customer Service: Contacting Apple for support and service. The price is $29.00 plus tax. You will receive physical media - DVD - by mail.
Third-party sources for Snow Leopard are:
Snow Leopard from Amazon.com
Snow Leopard from eBay
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
Snow Leopard General requirements
Mac computer with an Intel processor
1GB of memory
5GB of available disk space
DVD drive for installation
Some features require a compatible Internet service provider; fees may apply.
Some features require Apple’s MobileMe service; fees and terms apply.

Tiger Mail on Snow Leopard?

I have been using Tiger's Mail program as my main mail application. Now I need to get my mail on my Macbook Pro.
Problem is: Mail in Tiger has an option under "Edit", of "Paste as HTML". This works beautifully.
In Snow Leopard this option has been removed, and although "Paste" does sort of work (with adding attachments for images), I get my quoted message mangled in replies from recipients of my html mails.
Question: Can I instal and use Tiger Mail on Snow Leopard, and how should I go about it?

You had me very excited for a moment there, Tom, when I saw how elegantly Safari does this, but...
I do my html in Pagespinner, then preview in Safari. Safari > File > Mail Contents of this Page, does not deliver my images. (I suppose I could link to image files on a web server...)
On the other hand, in Tiger, I select all, and copy in Safari, then Edit > Paste as html, in Mail. And my friends receive a perfect html email, with images and formatting.
I just got my little G4 iBook back, and Tiger with it, so once again, I can do my thing , but I would dearly love a similarly elegant solution in Snow Leopard.

Setting up icloud mail on snow leopard - what are the settings?

I have converted my mobileme account to iCloud - but due to the hardware on my desktop must remain with Snow Leopard. How do I set up the mail application to use my new iCloud email account.

To properly set up iCloud mail on Snow Leopard 10.6.8 (Which is not supported). You can do the following steps to manually set up the account. (TRIED & TESTED) ***Please know this may not work on all Macs running 10.6.8.
If you have moved your MobileMe account to iCloud or have a straight iCloud account here are the steps for mail There are no work arounds for Calendars, Bookmarks, or Contacts.
There are 15 Steps total.
If you are adding the account from mail preferences you will need these steps.
Remove their previous account (after making sure anything important is backed up).
Open the Mail application (On the desktop. Looks like a Stamp w/Eagle) up on the Mac.
Once you are there, click on "Mail" from the top menu bar and go to "Preference".
Then go to "Accounts".
Let me know once you are there. Do you see your MobileMe account on the left pane?
Click on your MobileMe / iCloud account and then the to delete it.
Then click the ( + ) sign:
1) In the Add Account pane, enter in the full iCloud email address and password
2) DONOT click 'Create' or it will try to automatically set up the account. Hold down Option and the 'Create' button will switch to 'Continue'. Click Continue
3) For Account Type, change the drop down menu to IMAP
4) Change the Incoming Mail server to imap.mail.me.com
5) Enter the full email address for User Name.
6) Hold down Option again and the 'Create' button will switch to 'Continue'. Click Continue
7) Check the box to use SSL and make sure Authentication is set to Password
8) Hold down Option again and the 'Create' button will switch to 'Continue'. Click Continue
9) Change the Outgoing Mail server to smtp.mail.me.com
10) Make sure the 'Use Authentication' box is checked.
11) Enter the full email address for User Name and then enter the password
12) Hold down Option again and the 'Create' button will switch to 'Continue'. Click Continue
13) Check the box to use SSL and make sure Authentication is set to Password
14) Click Create and Click Create again on the final pane.
15) Done

Mail for snow leopard

is there a new mail that you must have to run mail on snow leopard?

Right, I forgot, how silly of me. Once you set up an email account on a machine it's set up forever. Even after a fresh install on a new machine. What was I thinking.

In Mail with Snow Leopard you could number your e-mails. Can this be done with Lion?

In Mail with Snow Leopard you could number your e-mails. Can this be done with Lion?

If you're referring to desktop icons, right click on the desktop > Show view options > check "show item information".

Apple Mail on Snow Leopard 1.6.8

I'm aware this subject isn't new but still I find no solutions ....
Hence, very many thanks to anyone who will help me to solve this substantial problem
Since the unfortunate invention of Icloud my Apple Mail on Snow Leopard 1.6.8 no longer work properly.
My machine:
Model Name:          Mac Pro
Model Identifier:          MacPro4,1
Processor Name:          Quad-Core Intel Xeon
Processor Speed:          3,32 GHz
RAM 16 GB (Apple Original)
Mail should take care of my me.com accounts, but I also have other accounts located elsewhere with a different suffix (.it, co.uk)
I tried to set up Snow Leopard Mail following every single help tread here and at other websites. None of which seems to work properly, and the variety of "helps" simply tells me there is no "sound" system to use Snow Leopard with the current Apple Email set-up.
Yet "randomly" Mail will stop loading my "me.com" mail opening an error message telling me the "me.com" certificate is no longer trustable.ù
I instructed Apple Mail to "trust" the certificate, but this option does not work, or at least only works randomly.
Mails also never recognizes and loads messages from my other suffix adresses. It enters in an endless connection asking to verify either my User or pass, to finally put these accounts offline. Using Safari with my user and pass (the same as in Apple Mail) everythings works well.
More: if I am working on something else (Long Photoshop Actions, Final Cut Pro rendering and more), this window message halts everything.
This problem is serious, as I usually performed this work at night. or when I don't need to stare at a screen doing nothing.
I erased my computer with the 32 zero pass options and reinstalled the original Snow Leo system (MAC OS X 10.6.2) and this problem vanishes.
As soon as I update with the Combo Upgrade the problem begins again.
My upgrades are always "fresh updates" both as a direct update from the apple menu/Software update, or downloading the combo as dmg to then install.
The result is exactly the same.
I received a fresh copy from the local Apple Store in case my original had some magical problems, but nothing changed.
Yet I can't simply use SL 10.6.2 (the original software I got with the Machine) as many programs I paid for require the latest Snow Leopard.
While I could use another drive with SL 10.6.2, just for the Mail, is really a problem to reboot, to reboot again to continue my work.
In my heart I certainly believe email these days is a "public service" especially after paying thousand dollars over the years, and Apple policy to force user to purchase their latest machines and or, waste time to reconstruct their previous work to adpat it to their industrial policy is simply not fair.
While I understand and support advances in technology and so on, I believe this going forward shouldn't be done at the expenses of the customers, but "freedom of choice" is parts of all constitution as introduced centuries ago in the US.
I read in various site Apple was planning a Snow Leopard 10.6.9 version, but so far nothing happened. Maybe this project was dismissed.
Loosing important emails is a superior problem for my work.
I "have" to use Snow Leopard because I need the Rosetta function Apple discontinued in Lion and Mountain Lion.
Some readers might dislike this post, yet I used Apple since Apple II, I bought at least 100 machines since, I went through the various software/hardware changes, with ease. I believe my current anger is legitimate.
Can someone please help?

you can save a little time - since Mail is one of the Optional Install items found by running the same-named installer within the folder on the DVD. you'll still need the 10.6.7 combo afterwards.

I upgraded to snow leopard but iphoto was not included. How do I install iphoto on snow leopard 10.6.8?

i upgraded to snow leopard but iphoto was not included. How do I install iphoto on snow leopard 10.6.8?

IPhoto is not included in any OS upgrade. It is a seperate application. Unless you choose to erase your drive when you upgrade no application including iPhoto is affected by the upgrade (except potential compatibility issues). If you need to reinstall iPhoto for and reason you do it from the original source. Either
1- the restore disks that came with your computer
Or
2- the iLife DVD upgrade that you purchased
Or
3- the App store
LN

How to record the screen in snow leopard ?

how to record the screen in snow leopard ?

Must I find it myself !
Well you could try Google :-)
I am unsure if you want a static image, or a movie recording of what you are doing on your screen.
Images can be done using Command-Shift-3, Command-Shift-4, and Command-Shift-4-Space.
3rd party utilities such as Skitch will allow you to annotate the image after you capture it.
Making a movie of your screen activities can be done usng Applications -> Quicktime
There are 3rd party screen records such as Snapz Pro, ScreenSteps, etc...
And of course you can do a Google search.

How do I get my new Snow Leopard 10.6.3 upgrade to be 10.6.8?

Earlier today I backed up my leopard (on my new external hard drive, $89.99) and installed my new Snow Leopard upgrade (purchased from Apple for $19.99). They sent me 10.6.3, however, it looks like I need 10.6.8 to get the new itunes which was my reason for upgrading in the first place. My son got the ipod touch 5th generation ($225) which requires the new itunes. How do I get my new Snow Leopard 10.6.3 upgrade to be 10.6.8? The price tag is adding up quickly!

Here you go, http://support.apple.com/downloads/#Mac%20OS%20X%2010.6.8

How do I reset Mail in Snow Leopard 10.6.7?

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