How do I reset my alternative email

I forgot my questions to my Apple ID, so I sent an email to my alternative email. So I went to log on to that email and it's been locked and I can't get on. How do I reset my alternative email?

Imbrooke wrote:
I forgot my questions to my Apple ID, so I sent an email to my alternative email. So I went to log on to that email and it's been locked and I can't get on.
  See Here.  Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
     Or Email Here  >  Apple  Support  iTunes Store  Contact

Similar Messages

  • HT5312 How can I reset my rescue email??

    How can I reset a rescue email address as I forgot my security question answers nd can not access the email the changes are being sent to

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • How can i deleted a alternative email

    how can i deleted a alternative email on my setting account

    If you know the answers to your security questions, then from http://support.apple.com/kb/HT5312 :
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Once you've finished editing your rescue email address, click the Save button directly below the email field.
    If you don't know their answers then you won't be able to add one until you can answer 2 of your questions - in which case see if this user tip helps reset them : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • HT5312 HOW CAN I RESET MY RESCUE EMAIL ADDRESS??

    HOW CAN I RESET MY RESCUE EMAIL ADDRESS??

    If you know the answers to your security questions then the steps half-way down the page that you posted from should let you reset edit it.
    If you can't remember your answers then you won't be able to edit your rescue email address, and you will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use those steps on the page that you posted from to edit/add a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • How to I reset my Rescue email

    how do I reset my rescue email when I do not know the anwers to my security question?

    You cannot and need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
    (96786)

  • How can i reset an old email , so i can answer my security questions

    i am trying to buy music from itunes , and i cant because iam trying to do it on  my new macbook air. it says to answer security questions ,which i dont rember . the email that is listed on the bottom of the questions is no longer available . how can i reset the email

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    It isn't possible to change it without correctly answering at least two of the questions.
    (88517)

  • How do I reset my security email?

    I need to reset my rescue email, how do I do it?

    Go to My Apple ID and click Manage your account."
    From here >  Frequently asked questions about Apple ID
    If necessary...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Password reset using alternative email address

    Dear 
    Is there any possibility to make all my exchange users reset there password using there alternative email like (yahoo ,hotmail or gmail).
    Best regards
    Rawa Zangana

    Hello Rawa,
    It seems your requirement can only be address by developing apps. If a user has a password change request, it can generate a link and send to alternative email account. I think it
    cannot be done with native Exchange software.
    Thanks,
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
    [email protected]
    Simon Wu
    TechNet Community Support

  • I forgot my icloud email password. I use a different email account for my AppleID.  How can i reset my Icloud email password?

    I need to reset my password for my iCloud email. I forgot the password because I made it about a year ago and forgot to write it down. I used my iCloud email which it *****n****[email protected] for many of my social media accounts. I have recently found out that if I want to reset my password for a social media account, that it will not go to my imessage. I have not yet set up *****n****[email protected] on the mail app, which is what I am assuming you have to have if you want social networks to email you on your mobile phone. I can not set up *****n****[email protected] on the mail app though, because I do not know the password. I also have a separate email for my AppleID account, and yes. I have reset the password for my applied account, to see if it would also reset my icloud email address password. Thank you, and I am sorry this was confusing.

    Applied.apple.com manage apple I'd. Input apple I'd. Send email authentication(and email should send to your rescue account) or authentication with security questions.... does not resolve your issue?

  • How do I reset my rescue email address since i have forgotten both the email password and security questions?

    Hello,
    I have suddenly decided to purchase some music off iTunes Today (Oct 21 - 19:45 CET) and I have forgotten my security questions. I therfeore had to try and reset them using my rescue email address. I clicked "Send reset security info to ..." on the apple.id.com page. I went over to hotmail and i couldn't remeber my password so tried the security questions which I also couldn't remeber. What I am trying to ask is, Is there anyway that I can change/reset my security email under the "Passwords and Security" sections of appleid.apple.com and under the question tabs?
    If so could you please tell me.
    Thank you for helping me.

    No, you won't be able to change it until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • How do I reset my rescue email when I do not know the answers to my security questions

    So I need to answer my security questions which I thought I knew and apparently don't. But when I try to reset them it sends to a rescue email that doesn't exist anymore. How do I go about changing my rescue email to update my security questions?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • How can I reset password in email application

    I'm helping an elderly neighbour (I'm elderly myself) with an email problem on his Mac (I don't know which one, but this is a pure S/W problem).
    When he starts his system, he eventually gets a prompt for his SMPT password. Nothing works. He can signon to the BT Yahoo! webmail, using the email address/password, so we know his password is correct. We changed the password, and the webmail still worked (with the new password), but the built-in email client (eagle on stamp icon) still rejects his password, even when it prompts him to enter it.
    I tried his POP/SMTP credentials in the Outlook on my Window7 system, and I can both send/receive mail. So there seems to be nothing wrong at the SMTP server.
    How would I go about resetting his POP/SMTP details in the "eagle" application?
    Somewhere along the line, he started seeing a "KeyChain" application appearing. This also asked him for a password, but he has no idea what to enter. He's tried every conceivable password (and I tried a null password, in case none had ever been set). I've seen the application work just once (perhaps my blank password worked?) but I've not found my way back into it.

    I couldn't find any Email settings in System Preferences, but I was somewhat leery about deleting the account anyway, as I don't know if the newly created account could be associated with the old Inbox. So I archived the inbox. Then I decided to look at the existing Email account settings before deleting the account.
    I found there was no outbound SMTP server defined (which may not have mattered, since it is the same as the inbound POP server, but I added the explicit IP name anyway. Nor was a password defined for the outbound server, so I added it.
    At this point, all the pending outbound email got sent, and everything else had gone back to normal.
    This seems an unsatisfactory outcome, as I'm sure that Fred would never have found his way into the email settings. Not in a million years. But I won't look this gift horse in the mouth.

  • How do I reset my rescue email?

    I need to change my iTunes ID to my personal email address since I no longer have the email address I used to set it up, but the site tells me I can't use it because it's my rescue address.  I want to enter a new rescue address, but I can't find where to do that.

    Click here for information. If you can't reset it through the method described in that article(it requires supplying two of the answers), contact the iTunes Store staff via the link in the 'Additional Information' section.
    (108079)

  • How do i reset my rescue email because it got deleted

    I need to get my brothers books on his iPad but it won't let hi cause its asking me my security questions for apple id. i don't know them so it sends the reset security questions to an email that was deleted long time agp. I NEED HELP ASAP

    You will need to contact Apple Support to get your Security Questions reset:
    ACCOUNT SECURITY CONTACT NUMBERS
    Cheers,
    GB

  • HT5312 The problem I am having is remembering my rescue email address. How can I reset my rescue email address? Help Pleasee?

    I need some help, anyone can help me if you know how to. I have searched the Itunes Support System and can't find ANYTHING. So if you know how to please help me.

    i have tried to call but all of them are closed and i am not educated to much about this crap i dont know what to do! i dont think i used a rescue email but im not sure cause i do not know my security question answers and i have called all the numbers but all of them are close thats why i said they need to be open 24/7

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