How do I reset my computer password? I have it written down and it will not work. This is different than my apple ID
How do I reset my computer password so I can download software to my computer? This is different than my apple ID,
I wrote it down but it is not working. Need help
You have encountered the Activation Lock. If you are trying to activate an iPad or iPhone and it is asking for a "certain" (your word not mine) Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must enter the certain" Apple ID and password to use the device. If you cannot do this you will never be able to activate the device and no one can help you do it.
Similar Messages
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HT5312 how can i reset my security questions!?! i have tried for months and it will not work!!!!!
ughhh!
The reset link will only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
I have an Iphone 5 and it will not connect to any WIFI networks - I have tried following the steps above (including reseting network settings) but it just says 'incorrect password' every time. How can I resolve this?
you have definitely tried the correct steps, all you would need to do now is a back up & restore to factory settings. If after that the issue remains then you would most likely need a replacement unit.
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My Adobe Photoshop 6 Disappeared off my computer leaving only Image Ready. Now my disk will not work. I have the Auth key..where can I find a copy to download?
Sorry I would not know how to score a copy of the Program disc. I would not even trust it if I did.
Photoshop is one of the most pirated software out there and in cases loaded with malware.
Ok then, create a admin account on XP, log in and try running the cd there.
Check this thread if you need more details,
Photoshop 6.0: Installs On Vista But Won't Install On Xp - All Other Applications
Gene -
HT203585 My FaceTime and iMessage will not work on my mac. How do i fix this?
My facetime and iMessage will not work on my mac book. I put in my appleID and it says it is incorrect, but it is correct. How do i fix this?
FaceTime, Game Center, Messages: Troubleshooting sign in issues - Apple Support
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I downloaded two cd's last night and I am un able to play some songs cause it tells me I am this computer is unauthorized to play some songs,I did what it said about going to store to get authorized and still will not work,not happy at all! I NEED HELP OR MY MONEY BACK NOW!
There seems to be an occasional issue with downloads from the store. They prompt for authorization when they are in fact corrupt/incomplete in some fashion. Try deleting the problem tracks (do not hide from iTunes in the cloud), close iTunes and reopen, go to iTunes Store > Qucklinks > Purchased > Music > Not on this computer. Select a few tracks to download then click the icon that appears at the top-right of the iTunes window.. Untick the box that reads Allow simultaneous downloads. Proceed with the rest of your eligible purchases.
If you still have a problem use the Report a problem links in your account history to contact the iTunes Store support team.
tt2 -
How do I Restore previous session when I have it setup correctly and it did not restore from last session? I have General is set to Show my windows and tabs from last time and Privacy set to remember history.
These to pages do NOT apply: https://support.mozilla.org/en-US/kb/restore-previous-session
https://support.mozilla.org/en-US/kb/how-do-i-restore-my-tabs-last-time
There is No option to restore previous session when I go into History. There is No Recent history in the History. It will show my history if I click on show History, but it won't restore it!Hi StuckAtHomeMom
try in PRIVACY panel to set : Firefox will: Use custom settings for history and :
Uncheck: [ ] "Always use private browsing mode"
Uncheck: [ ] "Clear history when Firefox closes"
check everything else and in Accept third-party cookies, set Keep until: they expire
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem. -
How do I remove music from my iphone 5? Un-checking and syncing does not work.
How do I remove music from my iphone 5? Un-checking and syncing does not work.
Hello mail4bru,
I read your post, and it sounds as though you'd like to learn more about iTunes syncing. I have linked to an article that will instruct you on that:
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/ph12113
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
I downloded upgrade of itunes on my computer and now it dosn't work at all. i dowloaded from the web site, but still will not work. can anyone help.
Put it in DFU mode and restore it. (google for instructions on entering DFU mode).
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Hi, how do I get Itunes downloaded on a laptop with windows 7 32 bit? I have tried , but failed many times. My daughter is going to get a new phone soon I would like her to be able to save her music to her laptop. Please help if you can. Thanks
If you have an IPHONE 3G and you will be getting a new upgrade soon will you be able to get your downloaded music easily on your new IPHONE??
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I phone 4 will not connect to wifi, and there is no password, i have tried and tried and nothing works, also the lock button doesnt work, i bought off from someone on facebook and now it will not connect to the wifi, PLEASE HELP
http://support.apple.com/kb/TS1398
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I have no navigation bar ever since I closed it to gain more space on the screen. It won't re-open. Firefox will not open in safe mode, but opens immediately in normal mode with the new improper config, so I cannot reset to default config. I erased Firefox and re-installed and it still opens with the same faulty config. Why does Firefox not give me the safe mode dialog box, why can I not re-open the nav bar, and how can I do these two things, please? Firefox is currently unusable for me without a nav bar and without access to the default settings in safe mode. I cannot research the extensions I'm running since I have no nav bar to go to Tools, Add-ons, Extensions.
== This happened ==
Every time Firefox opened
== I closed the navigation bar to gain more space on the screen and I couldn't re-open it. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; GTB6.4; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)Hit the '''Alt''' key to show the Menu bar, then open View > Toolbars and select Menu bar and Navigation bar, so they have a check-mark.
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i can not seem to figure out why my phone will not turn on i have tried the master reset plugging it into a computer and the wall charger it does not seem to be doing anything can anyone help please
you have to restore the device via itunes
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Want to us my time capsule model A1409 as only backup. 2 TB hard drive.
Already have Verizon wireless router. Do not want to use Time capsule as router, only back up for iMac.
Do not know which cable port to use in back of time capsule to Ethernet port back of my iMac.
And also it is asking for password for the server John Garland's Time Capsule so Time machine can access it..
Have tried all of passwords can think of and none work.
Held the reset button for one second on back of capsule and do not see if anything happened.
What a conundrum.
Appreciate any help to get this working.
Thanks,
John RI have a 2TB Timecapsule and really only use it for Time Machine backups. But the Wi-Fi side is used to sync my iPad at times.
Mine is wiredup thus;
Eth cable from iMac to modem (not the WAN port should you have one), then eth cable from modem to T/Cap in the WAN port (bottom port with an O sign above it)
I believe when its connected up you may have to set up a wireless network. Follow the instructions to set up Wi-Fi and Network
and then give it a password. The WiFi icon should appear in the menu bar where you can switch it on or off.
Its been sometime since I set it with the help of Apple Techs so I might be a bit rusty.
Alan -
I have a Mc g5 with the 10.4.11 operating system. Your site is my home page and it kept bugging me to update to the firefox 4. So I did now when I try to get on it tells me that that "I can not open this application because it is not supported on this system". It replaced the old firefox that I had so I can not open that. I have no way to get to my book marks and I need them. Let me know how to get back to my old firefox and book marks.
Firefox 4 requires at least OS X 10.5 and an Intel Mac.
* http://www.mozilla.com/firefox/4.0/system-requirements/
For an unofficial Firefox 4 compatible version (TenFourFox) that runs on PowerPC Macs with OS X 10.4.11 or OS X 10.5.8 you can look at:
* http://www.floodgap.com/software/tenfourfox/
Firefox 3.6.x (Mac OS X 10.4 and later) can be found here:
* http://www.mozilla.com/en-US/firefox/all-older.html
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
* http://kb.mozillazine.org/Lost_bookmarks
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