How do I reset my hp officejet 6500 e709n All-In-One

Getting Fax failure, unable to send or receive.
Had this same problems a few months ago and HP support had me reset the printer to solve the problem.
Printer no longer under warranty and I did not save the info on how to reset the printer.
Thank you.
This question was solved.
View Solution.

Can you still remember that you press and hold # and number 6 buttons on the printer to perform the reset that the HP chat support had told you before???
That's the reset I know of. You unplugg the power cord while the unit is on, and then press and hold the buttons # and 6 while replugging the power cord. Then wait for the printer to display something like reset and follow the prompts.
Kiko

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[Edited for Personal Information]

Hi there Jim, aka @jknud , welcome to the forums
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I work on behalf of HP
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Hi MsOP,
I see that you that you are unable to scan on the Windows 8.1 computer. With a few steps we should be
able to resolve this issue.
Did you download the Full Feature Software drivers?
HP Officejet 6500 Wireless All-in-One Printer - E709n Drivers.
Temporarily turn off your Antivirus Software to see if it is blocking it.
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'An error occurred while communicating with scanning device' Message Displays When Scanning (Windows...
Also download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it.
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Windows: HP Scan Software Does Not Open or Scan on a Printer Using a USB Connection.
Disregard the title.
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Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

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See requirements for AirPrint (http://support.apple.com/kb/ht4356):
If your printer supports AirPrint but does not work then:
Your printer might need a firmware update
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Your router must support Bonjour (Zero-configuration networking).
For troubleshooting:
Turn Off iPad, WiFi router (remove from power), and Printer (remove from power).
Turn on WiFi router
Wait 30 seconds
Turn on printer
Wait 30 seconds
Turn on iPad
Try to print.

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007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

How do I reset my hp officejet 6500 e709n All-In-One

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