How do I reset my iPad to factory - can't do anything w/ my iPad

Hi there,
My iPad is blocked. I launched a game (The Simpsons / Tapped out) and it got blocked = My screen is only showing this app and I can't get back, can't close my iPad, can't do anything but launching Siri, etc.
As I said, the only thing that I can do is to activate Siri and once I ask for something - i.e. Photos - it asks me for my password and afterwards it says it can't open Photos.
I tried to connect it to iTunes but it's not working: iTunes asks to check my iPad and introduce my password, I do it by launching Siri (as said before), however then iTunes asks me again to accept access from my iPad and can't do anything! Check the screenshots below:
I looked for help in Google and it looks like none has been in a similar situation like mine... I doubt it but who knows.
So, what do I do? I don't care about what I had on my iPad. I do have my backup on and it's ok removing everything and starting from zero.
Please, I'd appreciate if anyone can help me.
Cheers!
Carles

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.

Similar Messages

  • How do I reset Apple Mail to Factory Settings?

    How do I reset Apple Mail to factory settings? I had 7 emails accounts on there and was about to add my school email address. It wasn't going through though, so I went to the school's IT department to ask them to do it. Unfortunately, the IT guy couldn't fix the school email and worse, now ALL my emails accounts won't go online. They all have exclamation points to their right, and are constantly asking for passwords. No matter how many times I put in the right password, it still keeps asking for it. I tried fixing it from Mail Preferences and System Preferences but nothing works. It keeps saying Connection Error. I don't know what the IT guy tweaked but it messed up everything.

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

  • How do i reset/restore computer to factory settings???

    how do i reset/restore computer to factory settings???

    Follow these instructions step by step to prepare a Mac for sale:
    Step One - Back up your data:
           A. If you have any Virtual PCs shut them down. They cannot be in their "fast saved" state. They must be shut down from inside Windows.
           B. Clone to an external drive using using Carbon Copy Cloner.
              1. Open Carbon Copy Cloner.
              2. Select the Source volume from the Select a source drop down menu on the left side.
              3. Select the Destination volume from the Select a destination drop down menu on the right
                  side.
              4. Click on the Clone button. If you are prompted about creating a clone of the Recovery HD be
                  sure to opt for that.
                   Destination means a freshly erased external backup drive. Source means the internal
                   startup drive.
    Step Two - Prepare the machine for the new buyer:
              1. De-authorize the computer in iTunes! De-authorize both iTunes and Audible accounts.
              2, Remove any Open Firmware passwords or Firmware passwords.
              3. Turn the brightness full up and volume nearly so.
              4. Turn off File Vault, if enabled.
              5. Disable iCloud, if enabled: See.What to do with iCloud before selling your computer
    Step Three - Install a fresh OS:
         A. Snow Leopard and earlier versions of OS X
              1. Insert the original OS X install CD/DVD that came with your computer.
              2. Restart the computer while holding down the C key to boot from the CD/DVD.
              3. Select Disk Utility from the Utilities menu; repartition and reformat the internal hard drive.
                  Optionally, click on the Security button and set the Zero Data option to one-pass.
              4. Install OS X.
              5. Upon completion DO NOT restart the computer.
              6. Shutdown the computer.
         B. Lion and Mountain Lion (if pre-installed on the computer at purchase*)
             Note: You will need an active Internet connection. I suggest using Ethernet if possible because
                       it is three times faster than wireless.
              1. Restart the computer while holding down the COMMAND and R keys until the Mac OS X
                  Utilities window appears.
              2. Select Disk Utility from the Mac OS X Utilities window and click on the Continue button.
              3. After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click
                  on the Erase tab in the DU main window.
              4. Set the format type to Mac OS Extended (Journaled.) Optionally, click on the Security button
                  and set the Zero Data option to one-pass.
              5. Click on the Erase button and wait until the process has completed.
              6. Quit DU and return to the Mac OS X Utilities window.
              7. Select Reinstall Lion/Mountain Lion and click on the Install button.
              8. Upon completion shutdown the computer.
    *If your computer came with Lion or Mountain Lion pre-installed then you are entitled to transfer your license once. If you purchased Lion or Mountain Lion from the App Store then you cannot transfer your license to another party. In the case of the latter you should install the original version of OS X that came with your computer. You need to repartition the hard drive as well as reformat it; this will assure that the Recovery HD partition is removed. See Step Three above. You may verify these requirements by reviewing your OS X Software License.

  • How do you reset an ipad mini without knowing the password?

    I have just recently changed my password, but know i have forgot the new one. How do you reset the ipad without knowing the password?

    If you mean the passcode to unlock the iPad then you will need to connect it to the computer that you normally sync to and you should then be able to reset the iPad and restore/re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPad into recovery mode in order to be able to reset it : http://support.apple.com/kb/ht1808
    If you do it via a different computer then :
    If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.

  • How do i reset my ipad with a forgotten icloud password

    how do i reset my ipad with a forgotten icloud password

    Go here and see if you can reset the password.
    https://iforgot.apple.com/

  • IPad locked by entering incorrect password multiple times. how do i reset the iPad 1.0

    iPad locked by entering incorrect password multiple times. how do i reset the iPad 1.0

    See this article : http://support.apple.com/kb/HT1212

  • How do I reset my iPad when it will not respond to holding down the on/off button

    How do I reset my iPad when it does not respond to holding down on the on/off button.  It went to the Apple icon and is frozen there. 

    Hello charlenefromnew sharon,
    Thanks for the question. After reviewing your post, it sounds like the iOS device is not responding. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
    iOS: Not responding or does not turn on - Apple Support
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • How do I reset used ipad mini that has previous owner apple id in it?

    How do I reset used ipad mini that still has previous owners apple id in it?

    Where is the id showing ? If the previous owner left it tied to his/her account in Settings > iCloud and has Find My iPad enabled on that screen  then you will have to contact the previous owner, only he/she can remove the iPad from their account - it will need his account's password to log out directly on the iPad, or he can do it via http://www.icloud.com
    iOS 7 and activation lock : Find My iPhone Activation Lock: Removing a device from a previous owner’s account.

  • How do I reset my password so I can use "mail" instead of going through safari?

    How do I reset my password so I can use "mail"..the password is different to my yahoo email account password.?

    Hello weeman187,
    The following articles provides information that can help you regain access your iPod.
    If you can't unlock iPod using either of these methods, you can restore your iPod to factory settings. Please note that this will erase all data on your iPod. Afterwards, you can add your music and data back to iPod.
    iPod: How to use the Screen Lock
    http://support.apple.com/kb/HT1350
    Restoring iPod to factory settings
    http://support.apple.com/kb/HT1339
    Cheers,
    Allen

  • TS1424 hi all how do you reset your security questions. i can not remember the answers. how do you reset them? i cant buy anything because it keeps coming up

    hi all how do you reset your security questions. i can not remember the answers. how do you reset them? i cant buy anything because it keeps coming up

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • Hi. I d like to email a photo from iPhoto but I keep receiving the same error message saying that the combination username /password is incorrect so it won't send the email. How do I reset these parameters so I can email my pix? Thx

    Hi. I d like to email a photo from iPhoto but I keep receiving the same error message saying that the combination username /password is incorrect so it won't send the email. How do I reset these parameters so I can email my pix? Thx

    You have a number of things that will make this not work.
    Your mailto link is not the way to go, take a look at this and it should get you on the right path.
    http://www.paulgdesigns.com/learncontactform.php
    On your action page, you can have it give the thank you message that you want.  Having a seperate page saying they forgot to do something complicates matters more than you might wish at this point, and usually irritates people. however if you decide you want to go that way, look up "sticky forms".  What this does is re-populate the fields when they have to go back to correct.
    A better way would be to validate the information, you can use Spry if you want which is built into dreamweaver.
    You also have in your html form this
    enctype="multipart/form-data"
    That is used for sending files, and since you are not, the form would not work, so you want to remove it.
    Hopefully that will give you a starting point.
    Gary

  • HT1918 How do I reset security questions if I can't figure out what I entered originally?

    How do I reset security questions if I can't figure out what I entered originally?

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (122209)

  • How do i reset an iPad to factory settings without knowing the passcode?

    We laid off an employee but don't have his passcode to reset the ipad to it's factory settings.  Is there anyway I can do this?  I tried following the directions I found:
    If you don’t know the passcode to go into the ipad and reset it, you simply need to connect the iPad to iTunes.
    Connect your iPad to the USB port on your computer, open iTunes and on the left side of the panel will appear a category for Devices... select the iPad. The summary window will have the information on the iPad and below that the choice for Restore. Select Restore, and you will have to do some confirming usually, and the system will go to work restoring the iPad to the factory settings.
    But it says it won't connect to iTunes until I enter the passcode:  "iTunes could not connect to the iPad ****** because it is locked with a passcode.  You must enter your passcode on the iPad before it can be used with iTunes."
    Any ideas?
    Marcine

    Put the iPad into Recovery Mode and then try the Restore again:
    http://support.apple.com/kb/ht1808
    If that still doesn't work, as a last resort try DFU mode:
    http://osxdaily.com/2010/12/04/ipad-dfu-mode/
    Regards.

  • I bought a demo iPad- how do I reset it all to factory to start using i?

    Hi, I got a Demo iPad 3rd generation. It was sold direct from the shop to me- was set up as a demo but never actually used.
    it has some apps I can not remove- (usual hold until they wiggle doesn't happen) 
    How do I restore it back to factory so I cam start using it?

    Just assuming...
    It's safe to say that on a hardware level the device is identical to a non demo unit. So after successfully restoring the device it should function as any othe would.
    You will need to put the device into DFU mode to restore. This process may need to be done twice. Ill include a link below on how to do this. DFU stands for Device Firmware Upgrade and is used to completely restore the device to a clean state
    DFU Mode restore: https://www.google.com.au/url?sa=t&source=web&cd=2&ved=0CDkQtwIwAQ&url=http%3A%2 F%2Fwww.youtube.com%2Fwatch%3Fv%3Dx6FSHAp6fvk&ei=x4jZUPTHKumTiAeYvoHQAw&usg=AFQj CNHTbPTkWJkhBF4o6JlNkWRSMqVUDg
    (Not the best video ever, but it does the job)
    Once your ipad is in DFU mode plug it into your computer and restore with iTunes.
    Hope this helps.
    Mitch

  • How do i reset an ipad

    How do I reset an apple?

    If You Are Locked Out Or Have Forgotten Your Passcode or Just Need to Restore Your Device
      1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
      2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
      3. iOS- Understanding passcodes
         If you have forgotten your Restrictions code, then follow the instructions
         below but DO NOT restore any previous backup. If you do then you will
         simply be restoring the old Restrictions code you have forgotten. This
         same warning applies if you need to restore a clean system.
    A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
    If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the Back Up
             option (see in the image below). If you have just backed up the device, it is not
             necessary to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup. If you do not have a
              backup to restore, then restore as New.
    If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New.

Maybe you are looking for

  • Problem in the "select" query....Just check out and help me

    Hi there !! I am getting the following errors while trying to execute the "select" query from JSP page: java.sql.SQLException: [Microsoft][ODBC Driver Manager] Invalid cursor state My code is : String reg_no=(String)session.getAttribute("reg_no"); Re

  • RoboHelp permissions

    Hi everyone, Our company has a very strict policy in terms of employees' permissions on their workstations. Unfortunatelly it appears users needs local admin rights not only to install but to run RoboHelp 6.0. I contacted the Adobe support and here i

  • Creating hot links in Keynote '09

    Anyone know if its possible to create a hot link from one slide to another like a table of contents with links to the corresponding slides?

  • So I run a few blockers and............

    I'm aware that: the BT.com home page is primarily based on the consumer side for acquiring and servicing customers BT use sitecatalyst as well as test and target on their BT.com home page BT have seen a lot of great results using test and target part

  • Unable to connect clients to WAP121

    I have an issue with a WAP121. It's in an extremely congested area, and most client devices are unable to connect. The log (see below extract) shows repeated entries for reason 3. The AP is config'd with a fixed channel (6), and I've tried turning of