How do I reset my Iphone if the person i bought it from did not turn off "find my Iphone"
I bought an Iphone from someone since my old one broke and my 2 years are not up yet. I want to reset it but itunes says to turn off find my iphone first but it doesn't let me without signing in to that person's account which I do not know.
iCloud: Activation Lock
iCloud: Find My iPhone Activation Lock in iOS 7
Similar Messages
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hi i recently buy iphone 5 from my frinde and i did not turn off find my iphone then i restore it now for active need the apple id and i do not have that what am i should to do?
saman666 wrote:
the guy i bought the iphone is not available and i can not find him
Then you have wasted your money. -
HT201252 I can not turn off find my iPhone after resetting my ipad
can not turn off find my iPhone after resetting my ipad. I reset my iPad and now the iCloud account is associated with an old account. How do I associate iCloud with my proper appleID?
I was able to restore my iPad using iTunes. Thanks for replying. I used the technique described here If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
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I can not restore because I can not turn off Find my Iphone
Hello,
I'm using iphone 5 with ios 7. I just upgraded ios 7 today. after upgrade I realised that passcode was activated before upgrade I was not using that feature. I forgot my passcode so I got my phone disabled for a while. I searched the discussions and saw that I need to restore and then restore from back up to have the passcode to disable. When I try to restore my phone I got the below message:
Find My iPhone must be turned off before “Jean” can be restored.
Go to iCloud Settings on your iPhone and turn off Find My iPhone before restoring your iPhone.
I can not turn off Find my Iphone because my phone locked and I forgot the passcode.
Anyone can help?Follow the steps above to remove it from the account, but then
"After the device has been removed from the account, turn it off by pressing and holding the Sleep/Wake button located on the top right side of the device. Then restart your device and proceed with device setup as you would normally. "
See this tech note for the official statement: http://support.apple.com/kb/TS4515 -
How do I restore iphone 5C when I can't get to settings to turn off Find My iPhone?
My daughter can't remember what passcode she put in her phone and when I go to do a restore, it says to turn off Find My iPhone, which I obviously can't do because we can't get in to the phone.
http://support.apple.com/kb/HT1808
You will have to restore the device -
I have an iphon 4 got the new ios 7 and I need to redo my icloud but I dont have the password for it and apple does not have the infromation form the old account what should I do to turn off find my iphone
To to http://iforgot.apple.com and sign in with your iCloud ID. A new password will be sent to the associated email address.
It this doesn't work, go to https://getsupport.apple.com ; click 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'. -
Find my iPhone is activated on my device. My device is locked. iTunes is prompting me to access my iPhone even though Im locked out of it to disable find my iphone before I can use the backup???
Can anyone help me with this?
Wonder if this has anything to do with iOS7 installation?iOS: Forgotten passcode or device disabled after entering wrong passcode
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plz help me with ur suggestions to track my phone but find my iphone not activated beforehand. Thank you!
What To Do If Your iDevice or Computer Is Lost Or Stolen
iPhone, iPod Touch, and iPad
If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. What to do if your iOS device is lost or stolen
6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
7. Find My iPhone
8. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)
Mac Computer
Find My Mac can be used from Find My Phone at iCloud.com and via Find
My Phone on your iDevice.
The following is third-party anti-theft software:
1. STEM 2.1
2. MacPhoneHome 3.5
3. MacTrack 7.5.0
4. VUWER 1.7
5. Sneaky Bastar* 0.2.0
6. Undercover 5.1.1
7. LoJack for Laptops
8. Hidden 2.0 -
How to turn off find my iphone without knowing icloud password
I just bought an Iphone 6+.
Backed up data and settings from old Iphone 5 onto Itunes and used Restore on new Iphone 6+ but contacts from old phone did not appear on new phone.
Tried backing up data from old Iphone 5 again onto Itunes. However, when I tried to Restore again on Iphone 6+, I got a message saying I need to turn off Find my Iphone. Unfortunately, Iphone requires Icloud password in order to turn off Find my Iphone feature and I am locked out of Icloud due to too many failed attempts. I also cannot use the Icloud account associated with the old Iphone 5 as I cannot remember the answers to the security questions and I do not think I entered an alternate email address.
Anyway, short of wiping my new Iphone 6+, is there any way of turning off the Find My Iphone feature without keying in a icloud password?
On another note, I tried erasing all data and settings but could not because I had to key in a Restrictions passcode and I do not even know how a Restrictions passcode even got into my new Iphone 6+!. 1 way I am trying now is to key in my normal passcode wrongly more than 10x so that whole phone will be wiped but I am now at the stage where I have to wait 1 hr before entering another wrong passcode.
If anyone knows how to contact Apple so that I can ask them to reactivate my icloud account so that I can try some more passwords, that would be helpful.Try this support document for information on how to contact Apple and account security. Apple ID: Contacting Apple for help with Apple ID account security
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I am unable to restore my iphone, because it has become disabled. When I go to restore, it says to turn off "Find My iPhone" app. I can't, because it is disabled. I deleted the app and it still says the same thing. Any ideas?
The Find My iPhone app has nothing to do with this. Deleting the Find My iPhone app which is used to find another iOS device or Mac computer you own or for someone else to find their iPhone or iOS device with your iPhone does not turn off Find My iPhone with your iCloud account settings on your iPhone.
http://support.apple.com/kb/ht1212
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased. -
My iPhone 4 screen stopped working. The phone is still on but the screen is not working at all, it is juts black. I was told restoring my phone might solve this problem so i plugged it into iTunes. When I click on the restore iPhone button a message popped up saying I needed to turn off 'find my iPhone' in phone settings for the restore to be go ahead. Problem is I cant access my phone!
I went onto my cloud account to see if i could do it from here but it doesn't seem to be doing anything. Any ideas?From your iCloud account, you can go to Find My Phone and remove the iPhone from your devices list which will release it, or you could do a remote erase of the iPhone from iCloud.
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help, i need to restore my phone, I keep getting an error to turn off find my iphone, I can't get into the phone b/c my daughter change the password and doesn't remember what she changed it to.
Remove an iOS device or Mac on which you can’t turn off Find My iPhone
If you can’t turn off Find My iPhone on the device, turn off the device so it goes offline, then remove it from Find My iPhone on iCloud.com.
Note: If you have an iOS device, you can also remove your device by first erasing it—just follow the instructions below to remove a device you don’t have. You can later restore the device from an iCloud or iTunes backup.
Turn off the device.
Sign in to icloud.com/#find on another computer with your Apple ID (the one you use with iCloud). If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, select the offline device, then click Remove from Account. If you don’t see Remove from Account, click All Devices again, then click the Delete (x) button next to the device. If the device comes online again, it will reappear in Find My iPhone. To make sure your device doesn’t reappear, turn off Find My iPhone on the device (follow the instructions above to remove an iOS device or Mac), or if you have an iOS device, you can erase it, then remove it (follow the instructions below to remove an iOS device you no longer have). -
ICloud has my old email address and will not let me turn off "find my iphone".
I am in the process of restoring my Iphone, but in order to do that I have to turn off "Find My iPhone." the ICloud email is old and I dont have the password to access it anymore. I use a new email. How do I turn off Find My iPhone and restore the phone?
iCloud: Change your iCloud password
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If iphone is disabled, how can I turn off "find my iphone" in order to reset the phone
If the iphone is disabled, how can I turn off "find my iphone" in order to reset it?
Go to any other device with internet access and log on to icloud.com using the Apple ID that is active on your device. Select "Find My iPhone > Devices" and select the option to erase the device.
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i have brought a iphone 4 and the person i brought it from has not deleted her icloud account i need her pasword to delete it but hse wont give it to me what can i do how can i add my icloud account can you give me a reasonable answer please. thank you.
The seller needs to follow this procedure:
http://support.apple.com/kb/TS4515
If she refuses, then as Tim suggested the iPhone is probably stolen. You'll need to contact your local police department and ask how to proceed.
Regards.
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