How do i reset my rescue email because it got deleted
I need to get my brothers books on his iPad but it won't let hi cause its asking me my security questions for apple id. i don't know them so it sends the reset security questions to an email that was deleted long time agp. I NEED HELP ASAP
You will need to contact Apple Support to get your Security Questions reset:
ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB
Similar Messages
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How to I get a "rescue email" because I forgot my safety questions
How to I get a "rescue email" because I forgot my safety questions
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(96980) -
HT5312 How can I reset my rescue email??
How can I reset a rescue email address as I forgot my security question answers nd can not access the email the changes are being sent to
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
HT5312 HOW CAN I RESET MY RESCUE EMAIL ADDRESS??
HOW CAN I RESET MY RESCUE EMAIL ADDRESS??
If you know the answers to your security questions then the steps half-way down the page that you posted from should let you reset edit it.
If you can't remember your answers then you won't be able to edit your rescue email address, and you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use those steps on the page that you posted from to edit/add a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
How to I reset my Rescue email
how do I reset my rescue email when I do not know the anwers to my security question?
You cannot and need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96786) -
How can I see my rescue email because I forgot what email I used for it
How can I see my rescue email???
The following has instructions on how to see, delete, change it: Manage your Apple ID primary, rescue, alternate, and notification email addresses
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How do I reset my rescue email when I do not know the answers to my security questions
So I need to answer my security questions which I thought I knew and apparently don't. But when I try to reset them it sends to a rescue email that doesn't exist anymore. How do I go about changing my rescue email to update my security questions?
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
Hello,
I have suddenly decided to purchase some music off iTunes Today (Oct 21 - 19:45 CET) and I have forgotten my security questions. I therfeore had to try and reset them using my rescue email address. I clicked "Send reset security info to ..." on the apple.id.com page. I went over to hotmail and i couldn't remeber my password so tried the security questions which I also couldn't remeber. What I am trying to ask is, Is there anyway that I can change/reset my security email under the "Passwords and Security" sections of appleid.apple.com and under the question tabs?
If so could you please tell me.
Thank you for helping me.No, you won't be able to change it until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I need some help, anyone can help me if you know how to. I have searched the Itunes Support System and can't find ANYTHING. So if you know how to please help me.
i have tried to call but all of them are closed and i am not educated to much about this crap i dont know what to do! i dont think i used a rescue email but im not sure cause i do not know my security question answers and i have called all the numbers but all of them are close thats why i said they need to be open 24/7
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How do I reset my rescue email?
I need to change my iTunes ID to my personal email address since I no longer have the email address I used to set it up, but the site tells me I can't use it because it's my rescue address. I want to enter a new rescue address, but I can't find where to do that.
Click here for information. If you can't reset it through the method described in that article(it requires supplying two of the answers), contact the iTunes Store staff via the link in the 'Additional Information' section.
(108079) -
I just don't know what to do...
You cannot and need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98479) -
How how can I reset my rescue email and my security questions
Help please
You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96144) -
Please answer this is urgent
see this discussion...
https://discussions.apple.com/thread/5294290?tstart=0
From the More Like This section on the right -
I no longer have the email address that is suppose to be my resuce email address to reset the security questions.
How can I reset the rescue email address if I don't have access to it?
Thanks,
Wareagleauburnfanhave a look at this support article.
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I forgot all of the answers to my security questions and when I set up my apple id I did not add a rescue email, I recently got a new iphone and I cannot purchase anything on it because it asks me to answer my security questions which i can't reset because I do not have a rescue email. what do I do?
this does not help. I have forgotten ALL of the answers to my security questions. I can NOT reset the answers to my security questions without answering two of the three security questions. The other way to reset the answers to these questions is for apple to send me an email on my rescue email addres which I DO NOT HAVE.
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