How do I reset my rescue email when I do not know the answers to my security questions

So I need to answer my security questions which I thought I knew and apparently don't. But when I try to reset them it sends to a rescue email that doesn't exist anymore. How do I go about changing my rescue email to update my security questions?

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

Similar Messages

How do I change my rescue email if I do not remember the answers to my security questions?

I cannot remeber my security question answers and it wants to send them to my rescue email address which was a work one and I no longer work there so I cannot access it.. so how do i reset my rescue address without knowing the security quistions?

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions

HT5312 how do i set a rescue email address if i cant remember the answers to my security questions?

how do i set a rescue email address if i cant remember the answers to my security questions?

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The Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I no longer have access to the email address that is stipulated as my rescue email address and I cannot remember the answers to my security questions. Please advise how I go about changing / updating the answers to the security questions.

I no longer have access to the email address that is stipulated as my rescue email address and I cannot remember the answers to my security questions. Please advise how I go about changing / updating the answers to the security questions.

Contact iTunes Support:
http://support.apple.com/kb/HT5699?viewlocale=en_US
or by email:
https://ssl.apple.com/emea/support/itunes/contact.html
Cheers,
GB

How to i change my reduce email address if i do not know the answers to my security questions?

I want to purchase an app off appstore however i do not know the answers to my security questions and my rescue address is wrong How do i cahnge my rescue email address?

Go to https://appleid.apple.com. You want to Manage your Apple ID. Sign in with your Apple ID and password. You can change both your email address, your password and your security questions here.
Best of luck.

How do you unlock your itunes account when you can't remember the answers to your security questions?

How do you unlock your itunes account when you can't remember the answers to your security questions?

Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(75741)

HT1911 I have been locked out because I do not know the answer to my security questions, how do I get back in? I do know my password.

I have been locked out because I do not know the answers to my security questions, I do know my password.

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.

TS2446 My Apple ID is locked because I did not know the answers to my security questions when I tried to buy something. How do I get rid of/ reset my security questions?

I cannot buy any music due to the security questions. I do not have the answers to the questions and I got locked out for trying to answer them. How do I disable the security questions?

Usually you will need to contact iTunes store support but this workaround may help:
-On the device/computer that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
- Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
- Sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit/debit card and NOT the security questions.
- At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.

HT4623 I do not know the answers to my security questions. How do I reset them?

I just bought my new iPhone and want to purchase a new app, but the app store will not let me until I answer a couple security questions. I, however, do not remember my answers to these questions. So how do I get around this?
Thanks,
Dennnis

You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(111628)

HT5312 I have an Apple ID already but I never made a rescue email when I created my ID and I forgot my security questions, how do I figure that out?

I have an Apple ID already but I never made a rescue email when I created my ID and I forgot my security questions, how do I figure that out?

The Best Alternatives for Security Questions and Rescue Mail
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contact Apple support.
    c. Rescue email address and how to reset Apple ID security questions.

I made my apple Id a long time ago. I do not remember the answers to my security questions but when I send the questions to my email, they get sent to an old email that was deleted. How do I change the email they get sent to?

I made my apple Id a long time ago. I do not remember the answers to my security questions but when I send the questions to my email, they get sent to an old email that was deleted. How do I change the email they get sent to?

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane

HT5312 Hello everyone, i need to change my rescue email address in order to retrieve the answers to my secret questions which I forgot. Any clues on how to do that? Thanks in advance

Hello everyone, i need to change my rescue email address in order to retrieve the answers to my secret questions which I forgot. Any clues on how to do that? Thanks in advance

If you can't remember your security questions go to Express Lane , select iTunes from the list, then iTunes store. On the next screen select account Management. There, select iTunes store account security and write that you would like to reset your security questions and / or answers.
You should get an eMail reply over the next 24 hours.

I no longer have access to my icloud email and don't know the answers to my security questions. Does anyone know how to work around this to reset my icloud ID without losing my info? I haven't backed up in a year because of this.

I no longer have access to my icloud email and don't know the answers to my security questions. Does anyone know how to work around this to reset my icloud ID without losing my info? I haven't backed up in a year because of this.

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
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I currently do not remember the answer to my security questions and my rescue email is no longer active. How will I be able to make purchases without knowing either?

I currently do not remember the answer to my security questions and my rescue email is no longer active. How will I be able to make purchases without knowing either?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Apple ID - An incorrect Rescue email address was entered, how do I change this without knowing the answers to my security questions?

An incorrect Rescue email address was entered, how do I change this without knowing the answers to my security questions?
Thanks!

Go here to manage your Apple ID
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/wa/directToSignIn?loc alang=en_US

How do I reset my rescue email when I do not know the answers to my security questions

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