How do I reset my security questions/answers? I tried what apple recommends but I do not see the option to "reset" these.

How do I reset my security questions/answers? I tried what apple recommends

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(101507)

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Hey ! here is my question actually i made an apple id but i did not complete the information previously and now i want to make my id without creditcard but it is not showing me the NONE option what to do please help?

hey ! here is my question actually i made an apple id but i did not complete the information previously and now i want to make my id without creditcard but it is not showing me the NONE option what to do please help?

lvlajicl wrote:
I Have An Apple ID And It Has 10$ In It
But When I Want To Buy Pile Of Gems In Clash Of Clans For 5$ It Gives me an error
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
Some In-App Purchases require a Credit Card.

TS3297 i forgot my security questions answers, have a new apple computer and it is asking for the answers

how do i reset my security questions

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

HT1918 How do I add a rescue email to my account after creating one ..I do not see the options anywhere in here thank you

Pls someone tell me how to add a rescue email address to my account ...I cannot purchase stuff coz it keep asking me to answer the security questions I av forgotten the answers.....thank you

You can't add one without being able to answer 2 of your questions, so you will need to get them reset first - see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551
When you've got them reset you can then add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

How to setup iCloud account?? I have a valid apple id but it is not taking the same account for setting up iCloud account

I have a valid apple account which i use to access/download apps from iTunes Store, but the iCloud is not accepting the same account, does I need something extra to access iCloud Service.

Can anyone please help me with this issue

HT1430 I have IPad 1 and for some of my game Apps, I need at least IOS 4.3. How do I update my IPad? I have gone to settings, General, but I do not have the option fo update..should k call Apple Tech?

I have IPad 1 and for some of my game Apps, I need at least IOS 4.3. I open my IPad to Settings, General, but there is no "update" to select..should I call Apple Tech to have my IPad updated???thanks

The Settings > General > Software Update option only appears when you have iOS 5+ installed, you will need to update via your computer's iTunes.
Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Devices > Transfer Purchases. You may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad via File > Devices > Back Up
Then start the update by selecting the iPad on the left-hand sidebar, and on the Summary tab on the right-hand side clicking the Check For Updates button
Updating to iOS 5+ : http://support.apple.com/kb/HT4972
You can only update a device to the highest iOS version that it supports, which for a first gen iPad is iOS 5.1.1

How do you change your security question answers?

how do you change your security question answers?

Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
It isn't possible to create a rescue email address without correctly answering two of the questions.
(104040)

HT1918 how do you change your security question answers?

how do you change your security question answers?

go to appleid.apple.com then sign in by clicking 'manage your account' then 'security questions.'That should work unless if you forgot them cuz they need the original qs. if youve forgotten them call apple.thats wat i did and they helped my reset them

How do i change my security question? I tried to buy music on itunes and it asked for verification i can not answer the security questions correctly

How do i change my security question? I tried to buy music on itunes and it asked for verification i can not answer the security questions correctly...

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
      Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
      like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
      tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
      "done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
      Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
      should be asked to verify your security code for the credit /debit card and NOT the
      security questions.
d. At this time you can remove the card by going back in to edit the payment info and
      selecting "none" as the card type then saving the changes by selecting "done". You
      should now be able to use your iTunes store credit without answering the security
      questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

How can I change my security questions' answers?

How can I change my security questions' answers?

Apple Care in your country can assist you in resetting the questions.

How can i find my security question answer i dont have rescue email

How can i find my security question answer i dont have rescue email

Alternatives to Reset Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Start here to find your country, and how you can contact Apple:
         Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Support in your country and ask to speak to Account Security.
          Customer Service: Contacting Apple for support.
How to Manage your Apple ID: Manage My Apple ID

HT1918 how do i get my security question answers if i forgot

how do i get my security question answers if i forget?

Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

How do I change my security question answers if I have forgotten what they were

How do i change my security question answers if I have forgotten what they were?
I can sign in but when I click on change password/security it asks me for questions the answers that I thought I had set up do not match according to them but I can't get in to change them

@Dougandborders
Set up or change your security questions
Go to My Apple ID (appleid.apple.com).
Select “Manage your Apple ID” and sign in.
Select “Password and Security” on the left side of the page.
If you already have security questions, you'll be asked to answer them before continuing. Forgot the answers?
Choose your new security questions, then enter the answers.
Add and verify a rescue email address, if that option is available.
Click Save.
About Apple ID security questions - Apple Support

I want to reset my Apple ID security questions because it is old Apple ID. I know all of the passwords, but I do not know the security questions.

I want to reset my Apple ID security questions because it is old Apple ID. I know all of the passwords, but I do not know the security questions.

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

HT5312 I cannot remember the answers to my security questions and I do not see the option to email the answers to my rescue email, although I know I have one. What do I do?

I cannot remember the answers to my security questions and I do not see the option to send it to my rescue email, although I know I have one. What do I do? I cannot use my account for iTunes until I answer the questions and I recently got $50 of iTunes from my parents. HELP!!

Are you sure that it's a rescue email address (it's not the same thing as an alternate email address) ? If you do then you should be able to go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

How do I reset my security questions/answers? I tried what apple recommends but I do not see the option to "reset" these.

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