How do I reset my security questions? I do not have a reset questions link and have not received a response from Apple!
Apple has been no help. Emailed me to call and ask them to reset my questions, tried to call and got told that I did not have apple support registered to my phone. Even though it is nothing to do with the actual phone. All I want to do is buy some apps but because I havent purchased on my iphone 5 before it makes me answer my security questions which I know the answers but must of written them a different way because it keeps telling me they are wrong. Please help!
You will need to contact iTunes Support, http://apple.com/emea/support/itunes/contact.html (select Account Security as your help topic).
After you reset your security questions, it is highly recommended you add a rescue email address. To do so, log in at appleid.apple.com and click on Password and Security. Answer the questions and then click on "Add Rescue Email Address:"
Similar Messages
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how do i reset security questions if i don't have a rescue email address and does not give me an option to set up a rescue address...would I have to delete my apple ID and start again using old ID?
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
I forgot the answer to my security questions and I don't have a rescue email, whenever I receive a call from apple support it disconnects, is there any other way of resetting security questions?
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
Just wait for Apple/iTunes to reply -
I wanted to reset my security question but i didn't receive any mail from apple! What do i do
I wanted to reset my security question but i didn't receive any mail from apple! What do i do plz help me
If the email's not in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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i am trying to redeem my itune prepaid card and the system request the security question's answer which i have forgot. im trying to retrieve it through my yahoo email address which i set earlier but i do not receive any email from apple support. Can i know what should i do to retrieve my security question's answer?
http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH -
I have forgotten my password for icloud, have an invalid email address and do not know my security answers. How can I transfer all my data from my old iphone to the new one?
In this case you won't be able to do that?
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i have american account but i just now have 0.61$ and i have another gift card from uk.i want to use it but itunes said i have to change my country and its not possible before i spend all my money.my question is how i can spend a 0.61$ ?
If you are now in the UK then you can try contacting iTunes support and see if they can remove the balance from your account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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How to get a question in the course placed anywhere in the course and does not appear in the quiz result or total number of questions. Pretest would work except it can't go anywhere in the course (at least for me it can't)
Use a normal question, and do not add the score to the total score. That will give you a correct score at the end. But the total number of questions, that system variable will still take into account all questions. You'll need a user variable, and calculate its value by subtracting 1 from the system variable cpQuizInfoTotalQuestionsPerProject. Same for the progress indicator if you want to show it?
Customized Progress Indicator - Captivate blog
If you want to allow Review, you'll have to tweak as well. You didn't specify the version, and all those questions I now mentioned.
And my approach, since you talk about only one question: create a custom question, because you'll have total control then. -
I received an email from Apple telling me how to reset my Apple ID password but I know I didn't request it. Anyone else? Suggestions? Should I just ignore it?
Did the email contain your name? Never click on a link in an email like that and do no enter any personal info after clicking in an email.
There have been quite a few people getting these emails. They are a phishing attempt to get your personal info. -
Hi, how can I change my admin password without the reinstall of MAC OXS disk or whatever that is, I bought my macbook privately and cant update my adobe flash without the password which I have never set up. but anything I type in is wrong...... as a password.
ok have read all relivant posts and have tried the restart command+R which does absolutely nothing. My Computer opens up as usual.
I have found another response which suggests command+S and generate an entirely new admin. and password and you are not supposed to loose a single file.
Has anyone done this and been successful? I have just installed a new hard drive in the last 3 months and don't want to do any damage.
Hearing a success story would be nice. Thanks -
I've just received an email from 'Apple' saying that my apple id was used to sign into iCloud on an iphone 5S. I have an iphone 4. It then asks that I 'click here' to confirm my details and change my password. How do I tell if the email is genuine?
Apple will not ask you to click a link in an email. They may tell you to log in to your account to reset your password. Go to https://appleid.apple.com and log in if you ever want to change any information in your profile (or your password). And do not click the link I just posted; instead enter it into a browser.
You can verify the devices assigned to your account by going to https://icloud.com/find (again, don't click it), where you can see a list of devices registered to your Apple ID.
As a general rule, you should never click a link in an email or forum post without verifying it first. You can see where it goes without clicking it in most email programs and browsers by hovering your mouse pointer over it. On an iPhone you can check where it goes by holding your finger on the link (rather than just tapping it). -
UPDATING OSX MOUNTAIN LION ADOBE VIEWER. recently received e-bill statement. could not view. site recommended updating adobe viewer. as this feature comes OEM from Apple, how is this accomplished? Note, this was an online view for the PDF document.
Thanks for your help. Final question. So I am assuming that PDF funcitonality is accomplished via Preview. I assume then that the PDF creation in Mail is also similarly accomplished, that is not via an Adobe product, but equivalent funcitonality. I see now that I can download Adobe. But, does the Apple PDF equivlant provide updates to keep up witht the new encoding structures released by Adobe, so that I can only update the Apple equivalent, or is this not practical because Apple would be chasing Adobe for software updates?
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My husband received an email from Apple stating our account was frozen and we needed to update our credit information. We recently got a new credit card and so went ahead and updated information. They asked about mothers maiden name and social security information. Now we are feeling skeptical. Are these the kinds of questions Apple would ask? Now all my information is out there and I can't even get a hold of a human being at support to answer any questions for me as to whether they sent this or not????? Help!!!!!!!!!!!!!!!!
That email was a phishing attempt to get your iTunes account and payment details - iTunes accounts aren't 'frozen', and iTunes don't need your social security info.
If your husband entered his card details then he should contact the card issuer immediately and get it cancelled and replaced.
He should also change the password on his iTunes account e.g. via the Store > View Account menu option on his computer's iTunes or via http://appleid.apple.com
If you still have the email then you could forward it to Apple : [email protected] -
I cant seem to download and install the latest iphone software update. I have tried since the release and have been unsuccessful on more than 7 occasions and lost all the data on the process. Anyone have that problem an how do I fix this problem?
Hi
Thanks but I have tried doing the above - when I said 7 times I was modest, its more like 15 times.
And I am referring to the 5.1 software update. I dont have wifi so I guess I will have to try that seeing that my husband also has the same problem - he has also tried downloading several times. It always times out en says that the connection is lost but yet there are always an internet connection and a decent signal once it stopped. Think it said error 32052 or something!
I am disappointed because the update includes inprovement on the battery life - did you guys notice any difference? -
i have brought a iphone 4 and the person i brought it from has not deleted her icloud account i need her pasword to delete it but hse wont give it to me what can i do how can i add my icloud account can you give me a reasonable answer please. thank you.
The seller needs to follow this procedure:
http://support.apple.com/kb/TS4515
If she refuses, then as Tim suggested the iPhone is probably stolen. You'll need to contact your local police department and ask how to proceed.
Regards.
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