How do I reset my security questions when I don't know my rescue email?

I went to get rid of my credit card information on my account in favor of using gift cards, when I was asked my security questions. This had never happened before but i answered to the best of my abilties and the answers came up as wrong. Below I was asked if I wanted to have the answers or reset instructs sent to my email, but the email with only the first letter showing didnt match the only email I have ever had. How do I get onto my account?

See Here.  Apple ID: Contacting Apple for help with Apple ID account security
          Ask to speak with the Account Security Team...
Or Email Here  >  Apple  Support  iTunes Store  Contact

Similar Messages

  • HT5312 How can I reset my security questions if I don't have a rescue email address

    How can I reset my security questions if I don't have a rescue email address. Because i just put an itunes card on my account but can't use it because I dont know my security questions. Please help

    Try the ExpressLane: https://expresslane.apple.com and then iTunes, iTunes Store, Password and Security Questions and then you have choices to communicate.

  • HT5312 how do I reset my security questions if I don't have a rescue email address?

    how do i reset my security questions if i don't have a rescue email address set up?

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87417)

  • HT5312 How do I reset the security questions if I don't have a rescue email?

    How do I reset my security questions if I don't have a rescue email? I can't remember the answers to the security questions.

    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT201363 How do I reset the security questions if I don't have a rescue email

    How do I reset the security questions if I don't have a rescue email and don't remember my other answers

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (103680)

  • HT5552 How do I reset the security questions when u don't know the answers to any of them

    How do u reset ur security questions when u don't even remember setting them and apple won't help u with them. They say u have to know 1 of the answers to 1 of the questions and we keep telling them that we don't know any of them

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 How do I reset my security questions if I don't have a rescue email?

    I purchased a new Macbook Pro and got a free student gift card with it. I need to buy pages and keynote for classes but can't use the card because I need to answer my secuirty questions, and I don't remember either of the answers. It says you can use your rescue email to reset the questions but I don't have a rescue email and it doesn't say how to set one up with an already registered Apple ID anywhere. How can I create a rescue account or reset the questions without a rescue email?

    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 How do I reset my security questions when I do not have a rescue email address?

    I want to buy something for the first time on my iPad but I have to answer security questions. I don't remember the answers nor do I have a rescue email address. Is there some other way besides calling apple?

    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • How do I reset my security questions when I do not have a rescue email

    Hi guys
    I have forgotten my answers to the security questions further more I did not provide the rescue email. I have looked all over the stupid support site in order to send them an email since they said that they will have to do it. Please someone let me know what or how can I solve this problem

    Try this discussion...
    https://discussions.apple.com/message/21889182

  • HT5312 how do i reset my security questions if i don't have a rescue email? i have had my account for about 1 year and i don't know how to set up a rescue email.

    i just want to know how to make a rescue email adress and change my security questions after having my account for about 1 year and no rescue email.

    If you're able to correctly answer two of the questions, go back to the article you asked this question from and follow the instructions. If not, go back to it and use the link in the Additional Information section to ask Apple to reset the questions.
    (100308)

  • How do i reset my security questions if i don't have a rescue email address?

    I am having trouble with my Apple ID account. I want to purchase a song but am asked to provide answers to my security questions, which I have forgotten....and I didn't create a rescue email address. What do I do? And why can't I just be sent the answers or a reset link to my primary email address?

    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
       1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • When I sign in to my Apple ID how do I reset my security questions if I don't know them

    How can u reset ur security questions when u don't know them

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • How do I reset my security questions when I do not know the originals?

    how do I reset my security questions when I do not know the originals?
    Is there a support phone number to call to speak to  a live person in the USA?
    Izzy12345

    Hello Izzy12345,
    Thanks for the question. The following article outlines the process of resetting your security questions:
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    If you feel more comfortable speaking with someone, the following resource outlines how to start a support request:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Thanks,
    Matt M.

  • HT5312 How do I reset my security questions when I don't remember the answers to the original security questions?

    How do I reset my security questions when I don't remember the answers to the original security questions?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • How can I change my security questions when I don't know them

    How can I change my security questions when I don't know them at all

    Reset Security Questions
    http://support.apple.com/kb/HT5312
    If you can't solve problem, call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

Maybe you are looking for

  • How to change the characteristic value in a item of sales order by FM?

    Hi experts, I guess the FM BAPI_SALESORDER_CHANGE can implement my requirement. But I have made many testing program, that's all failed. I don't know which part is not correct. So could you give a very simple sample to me? Just change the characteris

  • Program RFSUMB00 for italy year end closing

    Hello All, I am setting up all the configurations for year end closing in Italy using program RFSUMB00. Here i need some clarification on the below points. 1. dummy vendor / customer master needs to be created for each recon account. here i would lik

  • Remote Server doesn't display SPRY Tabbed Panel

    I'm using DW CS4.  I inserted a SPRY Tabbed Panel in the main page for navigation.  The local development and testing server displays the Panel, but the remote server (Go Daddy) does not.  All of the data from the panel is displayed in one log page w

  • 24 inch lcd pannel dark

    Yesterday I went to use my Imac and the top half of the screen has gone dark. I can still see the text but it is musted. I took a screenshot and it does not show here, but I took a photo with my iPhone and it shows. I have been told it is either a ba

  • Opening doc file in forms 10g

    Hi All, I am new to forms development. I am working on forms 10g and i need to create an icon which looks like a papercilp and when i press the icon i should be able open a .doc file which is already saved in a table and it is saved as BLOB and the t